Class action suit claims Apple failed to tell Wi-Fi Assist users about data use
posted by Alan F. / Oct 24, 2015, 1:02 PM
A class-action suit has been filed against Apple by plaintiffs William Scott Phillips and Suzanne Schmidt Phillips. The filing indicates that the amount sought from Apple by the entire class exceeds $5 million. According to the suit, Apple did not properly explain Wi-Fi Assist until it was too late. It wasn't until October 14th, nearly a month after iOS 9 launched, when Apple posted a support document explaining how Wi-Fi Assist uses cellular data. In the posting, Apple wrote that most users will see only a small increase in data usage, a comment that the plaintiffs claim "downplays" the amount of data that Wi-Fi Assist users can burn through.
The plaintiffs say that they had to pay overage charges after Wi-Fi Assist appeared with the iOS 9 update on their Apple iPhone 5s units. As a result, they are claiming that Apple violated the California Unfair Competition Law and its False Advertising Law. They add that the tech titan also made a negligent misrepresentation.
The suit was filed Friday in a U.S. District Court in San Jose.
Posts: 3771; Member since: Sep 30, 2009
This one I agree with. It's a nice feature but carriers are too stingy with their data and its costs an arm and a leg
posted on Oct 24, 2015, 1:08 PM 10
Posts: 1280; Member since: Feb 27, 2014
This one is too valid for apple to deny. $5 million is just a penny for apple to pay.
posted on Oct 24, 2015, 1:15 PM 7
Posts: 1958; Member since: Aug 15, 2013
It should be turned off by default.
posted on Oct 24, 2015, 1:21 PM 4
Posts: 575; Member since: Apr 30, 2011
Damn overages!!! Well, thank God T-Mobile doesn't do that.
posted on Oct 24, 2015, 1:11 PM 5
Posts: 34; Member since: Jan 08, 2015
Yeah but simple fix is to get an unlimited plan, but that's only on T-mobile for $80 monthly or if you have a grandfathered plan on other carriers. Can't see why Verizon doesn't pull unlimited everything even though it would start a carrier crisis.
posted on Oct 24, 2015, 1:27 PM 0
Posts: 30693; Member since: Feb 05, 2011
The feature hasn't even been available long enough, to have class action lawsuit impact on data.
posted on Oct 24, 2015, 1:50 PM 0
Posts: 10457; Member since: May 14, 2012
It's been a month since iOS 9 has launched. If they had data overages because of it, then Apple is at fault here.
posted on Oct 24, 2015, 2:48 PM 4
Posts: 1091; Member since: Feb 28, 2015
LOL. Obviously you are going use your data if you turn on a setting to switch back and forth
posted on Oct 24, 2015, 2:37 PM 0
Posts: 17050; Member since: Jun 17, 2009
True. But what I'm seeing is that it's turned on by default, something users might not be aware of until they get socked with a huge bill.
posted on Oct 24, 2015, 2:50 PM 6
Posts: 4358; Member since: Sep 01, 2012
Wi-Fi Assist is a new feature that Apple included with iOS 9. The feature allows someone using a Wi-Fi connec Read more athttp://www.phonearena.com/news
It's definitely not a new feature, I remember older Samsung models having it. 9
posted on Oct 24, 2015, 4:44 PM 2
Posts: 3960; Member since: Oct 21, 2014
Hahaha, perfect example of why I say them data tracking apps on iOS are an epic fail; they can't turn of the data. - still gotta jailbreak to accomplish such simple thing, - or keep worrying about data while browsing online content, - or remain ignorant of your overages and watch the bill take off Maybe after this Apple will finally add such key feature for data hungry SmartPhones...
posted on Oct 24, 2015, 9:43 PM 1
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