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BlackBerry's DTEK app is giving users incorrect device status following Android update

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BlackBerry's DTEK app is giving users incorrect device status following Android update
It appears that for some, BlackBerry's DTEK security app is going haywire. Following software updates to the BlackBerry Priv, BlackBerry DTEK50 and BlackBerry DTEK60, the app alerted owners of these devices that there was an issue with their phones' operating system even though no problem existed.

While this software bug appears to have affected only a small number of BlackBerry users, the problem has been added to the BlackBerry Knowledge Base and the company says that it is working on correcting it. Whatever is causing the problem, it forces the DTEK app to show that the security status on an Android powered 'Berry is "poor" and that the integrity of the operating system is compromised.

While BlackBerry says that the issue is being looked into, it adds that there is no resolution for it at the moment. BlackBerry does list a workaround which is to complete a factory reset of the affected device. If the idea of doing that is as palatable to you as eating a bowl of broken glass for breakfast, you can just ignore the readings from the DTEK app or wait for BlackBerry to fix the problem.

The DTEK app monitors your Android powered BlackBerry phone to grade you on all of the security features you've enabled. It also monitors your camera, microphone, location data and personal information to make sure that these features aren't being tapped into by hackers.


source: Crackberry

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BlackBerry Priv specs
  • Display 5.4 inches 2560 x 1440 pixels
  • Camera 18 MP (Single camera) 2 MP front
  • Hardware Qualcomm Snapdragon 808 3GB RAM
  • Storage 32GB, microSDXC
  • Battery 3410 mAh
  • OS Android 6.0 Marshmallow
BlackBerry DTEK50 specs
  • Display 5.2 inches 1920 x 1080 pixels
  • Camera 13 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 617 3GB RAM
  • Storage 16GB, microSDXC
  • Battery 2610 mAh
  • OS Android 6.0 Marshmallow
BlackBerry DTEK60 specs
  • Display 5.5 inches 2560 x 1440 pixels
  • Camera 21 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 820 4GB RAM
  • Storage 32GB, microSDXC
  • Battery 3000 mAh
  • OS Android 6.0 Marshmallow

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