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BlackBerry's DTEK app is giving users incorrect device status following Android update

BlackBerry's DTEK app is giving users incorrect device status following Android update
It appears that for some, BlackBerry's DTEK security app is going haywire. Following software updates to the BlackBerry Priv, BlackBerry DTEK50 and BlackBerry DTEK60, the app alerted owners of these devices that there was an issue with their phones' operating system even though no problem existed.

While this software bug appears to have affected only a small number of BlackBerry users, the problem has been added to the BlackBerry Knowledge Base and the company says that it is working on correcting it. Whatever is causing the problem, it forces the DTEK app to show that the security status on an Android powered 'Berry is "poor" and that the integrity of the operating system is compromised.

While BlackBerry says that the issue is being looked into, it adds that there is no resolution for it at the moment. BlackBerry does list a workaround which is to complete a factory reset of the affected device. If the idea of doing that is as palatable to you as eating a bowl of broken glass for breakfast, you can just ignore the readings from the DTEK app or wait for BlackBerry to fix the problem.

The DTEK app monitors your Android powered BlackBerry phone to grade you on all of the security features you've enabled. It also monitors your camera, microphone, location data and personal information to make sure that these features aren't being tapped into by hackers.


source: Crackberry

Related phones

Priv
DTEK50
DTEK60

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