Apple raising iPhone battery replacement prices, $29 deal coming to an end

Apple raising iPhone battery replacement prices, $29 deal coming to an end
Last year, Apple released an iOS update which introduced power management functionalities that addressed a problem with unexpected iPhone shut-downs after many user reports and complaints. At the time, no one asked about Apple's approach to fixing the issue and the company hushed it up until a user investigation and a subsequent confirmation from benchmark results provoked an official response. 

Apple's statement resulted in a huge community backlash and several lawsuits, forcing Tim Cook to out a letter of apology and Apple to commence its popular $29 battery replacement program in an attempt to regain the trust of users. Apple's decision to lower the price of iPhone battery replacements to $29 (from $79; 63% discount), is now about to go into reverse, it seems.

With the unveiling of the new iPhone XS, XS Max and XR, Apple updated a lot of the terms for trade-ins, insurance, and, yes, the battery replacement tags. Starting January 1, 2019, eligible phones from the iPhone 6 and up, will no longer be able to take advantage of the $29 battery replacement deal. 

The price tag will go to $49 for older iPhones, while the new gear from the iPhone X and up, will be charged $69 for a battery swap out of warranty. That's still lower than the $79 tag Apple charged before BatteryGate, and your XS or XR are unlikely to need the service in the foreseeable future anyway.


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27 Comments

1. jellmoo

Posts: 2563; Member since: Oct 31, 2011

No dongle, no fast charger, more expensive battery replacement and more expensive device overall. They aren't exactly making a compelling case for Android converts, are they?

2. OneLove123

Posts: 972; Member since: Aug 28, 2018

They're not worried, cause they know the iPhone lovers will do whatever it takes to get one.

7. palmguy

Posts: 979; Member since: Mar 22, 2011

Apple is cutting it's cost(no dongle)& charging more. Business 101 :-)

5. Vokilam

Posts: 1181; Member since: Mar 15, 2018

Curious: what does it cost to replace an out of warranty battery in samsung, for example.

10. rouyal

Posts: 1573; Member since: Jan 05, 2018

That's what I was thinking. It's def not $29

13. vincelongman

Posts: 5677; Member since: Feb 10, 2013

And if Apple have reduced how quickly their batteries degrade this year Hopefully they can match Samsung's degrading to 95% after 2 years

18. Phullofphil

Posts: 1762; Member since: Feb 10, 2009

Right dude I have had plenty of Samsung phones and they all degrade just as fast depending on how you use them. That’s idiotic

9. apple-rulz

Posts: 2028; Member since: Dec 27, 2016

Why would Apple make a compelling case for Android converts? Ferrari doesn't try to make a compelling case to win over Hyundai owners. If you can't afford it, stop whining and move on to a price range that makes you comfortable.

16. jellmoo

Posts: 2563; Member since: Oct 31, 2011

No, but Ferrari does try to win over BMW, Lexus, Audi and Mercedes owners. Apple isn't competing against Android. They are competing against Samsung, Xiaomi, Huawei, and the like. If they want to maximize profits, and they do, they want to convince people that currently own other devices, that they should buy Apple devices instead.

19. Phullofphil

Posts: 1762; Member since: Feb 10, 2009

Android is exactly who they are competing with. People like what they like just like you. I personally like to think I like any phone. Before iPhone came out that’s how it was. After the iPhone came out all there was was the next iPhone killer. That mentally never stopped and you are what comes from that. If you can’t rexognize an iPhone for the great piece of art that it is then you really are not a true fan of architecture or technology. Huawei and those other Chinese companies right now are doing the exact same thing Samsung did after the iPhone came out. Before that htc, has a good foot in the windows mobile realm. Samsung has some stuff but nothing that great untill android came out. So yeah all these companies are just using hardware. It’s android that brought them in. So it’s android apple is really competing with. All every body is doing is using the best technology out there that they can. Apple including and making a work of art. But just like Samsung. They keep copying the best untill they come out with somthing that sells well. Most of these android manufactures are just like windows computer manufacturers. Apple is the only company that just builds what they want and build it there own way. Weather it happens to be done before or not they try to give the user the best expierence. The end user benifots from all of it. To bad this crap cost so much.

17. thxultra

Posts: 450; Member since: Oct 16, 2014

Guess it all depends on Priorities. The Iphone 5s a 5 year old phone is getting the latest version of ios so I could see getting a battery for it. The Samsung S5 released the same year hasn't gotten a update since when? I wouldn't buy a battery for that phone. How about the nexus 6 released a whole year later? It also can't run the latest version of Android. I don't hate Android or Adnroid phones but when it comes to updates Apple is way better and hence the phones are usable longer and may need a battery.

21. kozza3

Posts: 778; Member since: Oct 17, 2012

Good point. Although the feature set that the 5s is getting from this update is severely limited due to hardware constraints. Soo yea

26. thxultra

Posts: 450; Member since: Oct 16, 2014

At least getting the security fixes... I like Android but updates are a huge disadvantage if you ask me.

27. guest

Posts: 371; Member since: Jun 13, 2012

Get a oneplus or xiaomi they have a track record of providing updates. Xiaomi is still pushing updates for lhones launched in 2013! Way better than Apple. I believe that's the relevant of an iPhone 4s

23. GoTstan

Posts: 386; Member since: Jul 25, 2015

Wait, it has fast charge, but they're not supplying the charger?! If so, just add it to the massive heap of why not to buy apple

3. antroid

Posts: 387; Member since: Jan 24, 2018

great, more money for Apple

4. palmguy

Posts: 979; Member since: Mar 22, 2011

It's Apple. Mo money, mo money, mo money!

11. rouyal

Posts: 1573; Member since: Jan 05, 2018

Or any other company. They aren't a charity

14. Atechguy0

Posts: 918; Member since: Aug 03, 2018

They don't have to be a charity, but to charge extra for a fast charger and cable, plus the 3.5mm audio jack dongle is just ridiculous.

20. Phullofphil

Posts: 1762; Member since: Feb 10, 2009

They are trying to get rid of the jack as well they should. It’s redundant. Every company is for profit. They don’t ow you a darn thing. Pluss that regular charger Is like a slow charger and makes the battery last longer. The slower the charge the better for the battery. There is reasons they don’t include it. Not just money.

25. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

If ever fast chargers degrades batter much faster than why does Apple offers fast charging tech in the first place? I wouldn’t say that Apple is greedy but not including a fast charger is pretty lame excuse for an expensive phone when a cheap $150 phones also include Fast charger inside the box.

6. SanDiegoFreddy

Posts: 47; Member since: Oct 27, 2014

They've always said that the $29 replacement cost would come to an end at the end of the year.

8. antroid

Posts: 387; Member since: Jan 24, 2018

Yeah, but still they could continue do it and they could increase their customer satisfaction from their support but I guess money is #1 priority in Apple

12. rouyal

Posts: 1573; Member since: Jan 05, 2018

Money is #1 priority of any company.

15. SanDiegoFreddy

Posts: 47; Member since: Oct 27, 2014

If any other phone maker could get away with what Apple does, they would do the same thing. I like Apple's products, but I don't "like" any big company. They all want the same thing; our money.

24. mrochester

Posts: 978; Member since: Aug 17, 2014

Apples customer satisfaction is already sky high, they don’t need to engage in price cuts or other tricks. It’s companies like Motorola, LG and HTC that need to do something about customer satisfaction.

22. GoTstan

Posts: 386; Member since: Jul 25, 2015

Man does apple suck....android - great......google as a company - may suck even worse than apple, with their political ideologies

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