Apple iPhone X owner finds her co-worker able to unlock her original and replacement units
Apple iPhone X owner in China has had to return two units since both allowed a co-worker to unlock the phones
Usually the first question that many people ask when they come across someone wielding the Apple iPhone X is "How is Face ID working for you?" Despite the edge-to-edge screen and the very thin bezels, it seems that Face ID might be the most interesting feature of the tenth anniversary model. Well, if you ask that question to a woman in China, identified in a published report only by her surname "Yan," the question about Face ID would probably elicit a negative response.
After proving that her Apple iPhone X wasn't working properly, the conclusion of the staff at the Genius Bar was that the TrueDepth Camera was malfunctioning. So she was given a refund which she promptly used to buy another iPhone X. But this second unit also allowed Yan's co-worker to unlock the phone. The Apple Store offered her a second refund. It is unclear whether she used it to buy a third iPhone X.
source: SCMP