Android 7.1.2 Nougat update breaks fingerprint sensor for many Pixel and Nexus users


We would think that after so many issues in the past, Google would take enough time to make sure that new Android updates are completely bug-free. Too many times Pixel and Nexus users had troubles with their phones after installing Android updates released by Google.

Unfortunately, the search giant did it again, as Android 7.1.2 Nougat update breaks the fingerprint sensor on the Pixel and Nexus smartphones. For the time being, it's unclear if this is a widespread issue or something isolated.

In any case, Google must replicate the bug before trying to find a solution. Luckily, there are many Pixel and Nexus users who have taken it to the user community forums to complain (and explain) that their fingerprint sensors are not working any longer after upgrading to Android 7.1.2 Nougat.

Even after they have deleted all the fingerprints stored on the phone and did a hard reset, the fingerprint sensors on the affected Nexus and Pixel handsets refused to start working again.

At the moment, the issue affects both the Pixel and Pixel XL smartphones, as well as the Nexus 5X and Nexus 6P. The cause of the problem hasn't been identified yet, and there's no workaround to make the fingerprint sensor work again.

Related phones

Pixel XL
  • Display 5.5 inches 2560 x 1440 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 821 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3450 mAh
  • OS Android 10
Pixel
  • Display 5.0 inches 1920 x 1080 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 821 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2770 mAh
  • OS Android 10
Nexus 5X
  • Display 5.2 inches 1920 x 1080 pixels
  • Camera 12.3 MP (Single camera) 5 MP front
  • Hardware Qualcomm Snapdragon 808 2GB RAM
  • Storage 32GB,
  • Battery 2700 mAh
  • OS Android 8.1 Oreo
Nexus 6P
  • Display 5.7 inches 2560 x 1440 pixels
  • Camera 12.3 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 810 3GB RAM
  • Storage 128GB,
  • Battery 3450 mAh
  • OS Android 8.1 Oreo

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