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Advisory firm says no Apple Watch units were shipped with a faulty taptic engine

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Advisory firm says no Apple Watch units were shipped with a faulty taptic engine
Last week, we told you how a report in the Wall Street Journal explained that Apple's original source for the vibrating taptic engine used on the Apple Watch, had to be replaced. AAC Technologies' version of the part revealed a tendency to fall apart after a period of time. Apple later changed the source of the part to a company named Nidec, which has not experienced any issues.

Because AAC Technologies' version of the taptic engine failed its longevity tests, there was some fear at Apple that some consumers would find their Apple Watch not working all of a sudden. The taptic engine is supposed to alert Apple Watch owners by simulating a tap on the wrist by vibrating. The part is also used to transmit a user's heartbeat to other Apple Watch users. The Journal said that the initial delay in shipping out the product was due to the problems with the defective part, which has reduced the number of watches available to send out. This has forced Apple to limit sales to online orders and a small number of high-end retail locations. It has also pushed back the shipping date for some online purchases to as long as July.

The good news is that apparently, none of the Apple Watches containing the faulty taptic engine were sent out. "I believe no faulty Apple Watches were shipped to consumers. I don’t think this is damaging at all," said Patrick Moorhead, founder of Moor Insights & Strategy. So far, it would seem as though this assessment of the situation is right. We haven't heard from a large number of Apple Watch owners complaining that their new timepiece is defective. Apple Watch pre-orders started shipping on April 24th.

source: Re/code via RedmondPie

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