Apple faces 32 class action lawsuits for throttling iPhone CPUs without customer knowledge

Yes, Apple apologized for throttling the CPU speed on the Apple iPhone 6 and newer models. As you might know by now, this was done because the company feared that the weaker batteries on some iPhone handsets wouldn't be able to sustain a charge while handling complex tasks. As a result, some of the affected iPhone units could shut down, forcing owners to attempt a quick re-boot.

Even though many of Apple's customers have sipped the apple-flavored Kool Aid, there still was a backlash over the slowing of these iPhone models. It wasn't so much the act that upset the faithful, although no one likes to find out that their handset's processing speed is waning. Most were upset with the way that Apple tried to slip this by them using an iOS update (to 10.2.1) to install the necessary software. At the time of this particular update, we were told that it included "bug fixes and improves the security of your iPhone or iPad." Apple left out the part about the update containing software "that will be used to throttle the CPU on your iPhone."

The CPU throttling has also led to the filing of 32 class action lawsuits naming Apple as the defendant. And those are only the suits filed in the states. Apple customers in other markets such as France, Canada, Australia and South Korea have also reportedly hired attorneys to handle legal action against the manufacturer. One of the law firms representing upset Apple customers is Hagens Berman. The latter previously triumphed in court over Apple, leading to a $450 million settlement that the tech giant paid after being found guilty of fixing the price of e-books. Each class action suit consists of a number of iPhone users, all with the same legal complaint against Apple. Eventually, all of these separate class action suits could be consolidated into one in the future.


Some believe that the slowing of these phones was done to get iPhone users to buy the newer 2017 models. As a result of the outcry by Apple's customers, the company has dropped the price it charges to replace an iPhone battery by $50 to $29 for the remainder of the year.

To view the entire complaint via PDF, click on this link

source: ZDNet

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29 Comments

1. Hollowmost

Posts: 424; Member since: Oct 10, 2017

Bad year for apple : slow iPhone sales , #NotchGate , lawsuits , uninspected shutdowns and iOS 11 .....

2. nepalisherpa

Posts: 338; Member since: Jul 17, 2015

Hope they learn their lessons and actually start offering options to users rather than deciding for them.

25. makatijules

Posts: 835; Member since: Dec 11, 2017

These lawsuits will change nothing. With Apple they never have in the past and they never will in the future.

3. RevolutionA

Posts: 399; Member since: Sep 30, 2017

They just cared for their customers. Nothing wrong with them.

5. Hollowmost

Posts: 424; Member since: Oct 10, 2017

Caring is sharing

44. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Lol if they care so much for their customers than they wouldn’t even charge $29 for the battery replacement.

4. JimmieCrakCorn

Posts: 143; Member since: Nov 20, 2017

Excellent! A 12 billion dollar fine would be a fitting punishment for Apple's sleazebag tactic to extort more money from their customers.

27. makatijules

Posts: 835; Member since: Dec 11, 2017

$12B per lawsuit!

49. llk171

Posts: 95; Member since: Mar 31, 2013

I have a note 4 and an iphone 6s. The note 4 is on its 4th battery, iphone still on it's original. I use the iphone double that of the Note. But hey, at least they don;t slow down thew note right. Speaking of "sleazbag tactics", why is my note 4 stuck on android 6 while the 6s has the latest and greats OS? I'll give you one guess as to why Android manufacturers do this s**t...

6. SIGPRO

Posts: 2817; Member since: Oct 03, 2012

Burn apple burn!

28. makatijules

Posts: 835; Member since: Dec 11, 2017

That Apple sauce smalls good!

8. Jrod99

Posts: 765; Member since: Jan 15, 2016

Some good can come from this. Like the update that gives you a choice for throttled. Bring out the next plus edition.

36. makatijules

Posts: 835; Member since: Dec 11, 2017

Every Android phone has allowed user power management from day one. It was Apple who chose to do different Now to be fair, the old CPU's that were used when smartphones started becoming a thing, were not fast enough to need to be throttled. CPU's and GPU's have to be throttled to prevent overheating, because unlike desktop/laptops, they don't have active cool. But Android phones once we reached the GIgahertz SoC, have provided a way for users to control how much power their device sucked to save battery-life. Apple should have had power management that is user accessible. But because users of APple products are too stupid to do such things according to Apple, and because no one every complained; so Apple used that to screw you all over. This is why many Apple users don't like Android phones. They can't handle because Apple to have control. They like being told what to do vs learning how to do it themselves. Even though most of these apps are simply set it once and forget it. If you learn how to do things yourself, then others can screw you out of money. This is why learning about the car you drive can save you 100's per year. But most don't. They can't even change a flat tire.

9. midan

Posts: 3019; Member since: Oct 09, 2017

32 from hundreds of millions. Kind a says people didn't really care or see this as a real problem.

13. cmdacos

Posts: 4270; Member since: Nov 01, 2016

These are class action not lawsuits by individuals

16. roscuthiii

Posts: 2383; Member since: Jul 18, 2010

You need to look up what a class action suit is, midan.

22. tedkord

Posts: 17417; Member since: Jun 17, 2009

Not very bright, are you?

33. makatijules

Posts: 835; Member since: Dec 11, 2017

Wait! Don't these guys always argue about iOS users having the highest IQ's? Oh wait! Even better, they don't even know that IQ ratings have nothign to do with intelligence at all. Haha "32 from hundreds of millions"!!!! That is the funniest thing I've read for 2018. And today is the 18th. Mark your calendars!

34. makatijules

Posts: 835; Member since: Dec 11, 2017

Class Action Lawsuit - A "class action" lawsuit is one in which a group of people with the same or similar injuries caused by the same product or action sue the defendant as a group. Other names for lawsuits brought by a number of people who suffered similar harm or losses are "mass tort litigation" and "multi-district litigation" ("MDL"). In most States or Countries, in order to file such, you must have a certain amount of participants which may very from State to State or Province to Province. In most cases they requires "100's" of people to be in the group. But some may only require 10. It depends on what is being claimed/sued for. The fact is in this case Midan, any an ALL with an iPhone 6, 6S and 7 can actually get in on this lawsuit, because Apple installed this code on all their devices. So it certainly is not 32 like you claimed. This is why you should stop liking your own comments. Makes you look so desperate to troll people, who actually know what they are talking about, against a bunch of people who never know what they are talking about.

46. xfire99

Posts: 1206; Member since: Mar 14, 2012

lol? Google what Class action suits are dude!

14. Derekjeter

Posts: 1531; Member since: Oct 27, 2011

Just give them all a voucher for a free future iPhone. I mean future because none of these iPhone are worth it.

19. rsiders

Posts: 1978; Member since: Nov 17, 2011

Yeah get some of that class action Apple.

23. makatijules

Posts: 835; Member since: Dec 11, 2017

Good. And I hope they lose every last one of them for gettign paid money they shouldn't have. This is why every update shopuld have a full changelog of everythign the firmware includes. When apps install, a log should appear showing what the devices accesses, especially if it potentially will have heavy network traffic. But Apple just wants you to trust them and this is what happens. Corporations need money to stay in business, and will do anything legal or illegal to achieve the goal of making that money. No Corporation is any different even if they claim to be non-profit. You still need money to exist and all of them are capable of evil. After all money is the root of all evil. Which is why Churches and Corporations need so much of it.

32. technitude

Posts: 263; Member since: Dec 19, 2013

... And if (for some reason) people decide to replace their iPhones ... This was an Apple sacrifice, that just accidentally profited them a few $Billion. I'm sure nobody at Apple realized the anybody would be frustrated with slow iPhones. If it was for a user benefit, why did they keep it a secret? It's like taking your older car in for an oil change, and they disable a piston (to save gas).

38. youssef44

Posts: 547; Member since: Apr 29, 2014

Yes it deserves more lawsuits.. and they should pay much because of this! Because they take a lot of money from the customers when they buy an iPhone!

40. makatijules

Posts: 835; Member since: Dec 11, 2017

What's funny is, the battery issue with the Note 7 cist Samaung about $5B, plus rhe lose sales because the Note 7 would have sold close to 30M easy. Apple right now stands to lose a minimum 10x's that much. Apple, you might wanna keep that money off shore and not pay taxes just yet. Because this is gonna coat you a fine per iPhone 6, 6S and 7 sold. Which means you could see a lose of $100B. I stead of fining Apple I have a better idea. For every 1st owner if an iPhone 6, 6S and 7, those who bought directly from Apple or carriers or retailers, Apple should be forced to give them a iPhone 8 that matches. So if they had a plus they get an iPhone 8 Plus free of charge and they get a 50-75% discount off the X if they want that one. Or make Apple refund every one 75% of the original purchase price for every iPhone 6, 6S or 7 they sold since these are the effected devices. Any person who complained to Apple or who have made a formal complaint to their carrier and have it on record they called !nd made a formal coming about a slowing phone, should be given a 200% refund or a 500% refund if they bought a new phone because of it. I still wonder if Qualco.m brought this to the devs attention so Apple would be crucified foe not paying them. You just never know who pls be such seeds. And that person who brought this up, should receive a $1B paycheck.

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