Sorry, HTC, but your One needed high sales volumes, not awards. Better luck with the M8
A recent tweet from HTC US asking customers to “name the top smartphone of 2013” was followed by other tweets from the company, which, of course, pointed out that the best smartphone of the year was none other than its One. But was it really the best, beyond its iconic design? With all the praise that the handset received since its initial launch (early 2013), it did not do too great sales-wise.
When it comes net loss of $101.3 million in Q3 2013, thus indirectly confirming that its flagship handset couldn't help its fortunes. It’s true that the manufacturer's financial results for Q4 are looking better - however, that’s not thanks to increased smartphone sales; it’s merely the positive consequence of selling back its share of Beats Audio.
For all the awards that HTC is proudly reminding us of, one may wonder why the One isn’t in top sales of 2013. Could it be a marketing flaw involved here? There’s no way of telling, and HTC will likely not reveal why it couldn’t make a true hit out of this high-end, generally-acclaimed smartphone. The deal it signed with Hollywood superstar Robert Downey Jr. (a deal worth $12 million, mind you) didn’t do much good, either.
So, what’s next for HTC? Its couple of One spin-offs - the One Mini and One Max - haven’t lured significant numbers of customers, so the company desperately needs a new smartphone to fly off the shelves in 2014. This might be the HTC M8 (or One 2, or One+ - we’re still not sure what its final name is). From what we're hearing, the M8 supposedly features a 5-inch 1080 display, quad-core Snapdragon 805 processor, 2GB of RAM, a 6MP or 8MP UltraPixel camera, MicroSD card support, and a 2,900 mAh battery. It should run Android 4.4 KitKat with the new (yet to be announced) Sense 6.0 UI on top. These alleged features, alongside a great design and an attractive price point could make HTC's upcoming flagship a best-seller. If that doesn't happen, what was once a Quietly Brilliant manufacturer will be in danger of becoming just quiet. And irrelevant. But we don’t want that, because we like HTC. So - for the sake of innovation, fans and regular customers in general - we’re hoping to see great products from the company this year (not necessarily award-worthy, since awards alone don’t really generate profit).
references: HTC (1), (2)
1. Teja171 (unregistered)
The next HTC one should be priced well enough to attract customers.
Good luck HTC ,we
2. AfterShock (Posts: 2767; Member since: 02 Nov 2012)
Ironic, I saw first HTC commercial for the phone last last night.
Other then that, hardly heard a word about phone prior other then at tech sites.
This is a large part of its failure IMO.
11. JewBakaUCFG (Posts: 173; Member since: 25 Sep 2012)
Really? They dumped a lot of money into some pretty funny commercials with Robert Downey Jr. and ran them all the time.
HTC = Hipster Troll Carwash
HTC = Huge Tinfoil Catamaran
HTC = Happy Telephone Company
Didn't see those?
19. JewBakaUCFG (Posts: 173; Member since: 25 Sep 2012)
Surprising. I couldn't avoid them. Watching cartoons? HTC commercial. Watchiing sports? HTC commercial. Watching news? Yep, you guessed it. HTC commercial. I guess it came down to regional demographics where they advertised the most.
26. Atlas (Posts: 157; Member since: 15 Apr 2012)
I only saw them a dozen or so times, like I would see it none stop for a day and then not at all for as much as a month or so.
17. sennarose88 (Posts: 53; Member since: 18 Jun 2009)
This. HTC midrangers currently generate ZERO interest (and sales), nobody cares about Desire this or Desire that. I see HTC is focusing hard on One series but nothing on Desire line.
30. kabhijeet.16 (Posts: 630; Member since: 05 Dec 2012)
Exactly... Success of Samsung is largely due to lot of options/sales in mid range.. Their high end phones do sell a lot but the huge sales in mid-range is what generates largest amount of revenue for samsung.
Sony also has lately tasted success because of sales in mid range.
Same is the case with Nokia. Lumia 520 is the most sold/popular WP device.
Motorola is also slowly gaining some market all because of mid-range devices (Moto x & Moto G).
If HTC makes the mistake of providing devices with mid-range specs at higher price, then they are surely doomed.
4. xperiaDROID (Posts: 5258; Member since: 08 Mar 2013)
HTC is improving themselves, we can see it. The Android updates are faster than before. But, they still don't advertise much about their phones, is it so difficult to fork out a bit of money to advertise it on TVs and billboards? They can sign a deal with Robert Downey Jr. worth $12 million, why they can't fork out a bit money to advertise their phones? What's Ironic is that I saw the first HTC billboard showing the One, One Max, One Mini last month, and that makes me happy. lol
And they overpriced their phones as well, the HTC One is more expensive than the Galaxy S4 (Octa core) when it first released in my country. Please HTC, don't overprice your phones, the way you price your phones are scary. So, I hope HTC will get back to it's place this year. Good luck, HTC!
37. __0__ (banned) (Posts: 242; Member since: 07 Jan 2014)
Dear 5 year old kiddo ,
The octa Galaxy crap four has the initial launching price of RM2199 , 16GB without LTE .
the Galaxy crap 4 LTE retails for RM2399 32GB , LTE .
While the HTC One retails for RM2299 with 32GB and LTE , its actually RM100 cheaper than a similarly equipped galaxy s4. So I don't think HTC One is overpriced , but i think the one max is really overpriced RM2499 at mid valley , less specs that my note 3 , no OIS and beats audio from the regular HTC One with a crippled fingerprint scanner.
HTC NEEDS to improve their marketing and their after sales service , claiming warranty with HTC Has been a nightmare for my roommate.
Jonathan aka god aka thelegend6657
38. __0__ (banned) (Posts: 242; Member since: 07 Jan 2014)
I think my note 3 is a better deal than the crappy GS4 LTE and rubbish octa
39. xperiaDROID (Posts: 5258; Member since: 08 Mar 2013)
Welcome back! You grow up so fast. ;)
40. __0__ (banned) (Posts: 242; Member since: 07 Jan 2014)
TQ kiddo , I was here before , but you called me racist . How's my TT?
41. xperiaDROID (Posts: 5258; Member since: 08 Mar 2013)
Nice car. Btw, I ain't a kiddo anymore, just forget about what we argued about last time. Don't tell me that you come back here is to revenge.
43. __0__ (banned) (Posts: 242; Member since: 07 Jan 2014)
Revenge , I am too busy for this s**t , its just a tech site full of trolls anyways. If I respond to every troll , wouldn't I be too busy ?
6. hboy857 (Posts: 158; Member since: 03 Jun 2013)
Love HTC One. Much better phone than GS4 in every aspect (except camera). All the have to do is improve their camera and marketing.
31. milesboy5 (Posts: 145; Member since: 07 Nov 2012)
Its the guys opinion. I for one agree with him. The only negatives to the HTC One was the lack of megapixels they used to create Ultrapixels and not allowing the BlinkFeed to be removed without Sense 5.5. Other than that Boomsound is by far the best stereo speakers on a phone that I have encountered, Zoe may be one of the better camera software inventions outside of what Nokia has done, and the Snapdragon 600 running the show of a 1080p IPS display makes for a great experience on a great phone.
7. datphoneguy (Posts: 139; Member since: 15 Sep 2013)
I absolutely LOVE my HTC One...I was drooling over it the day it leaked...spent sleepless nights waiting for my order to arrive....ripped it out of the box the day it came to my door, and it hasn't left my side since then. I personally love blinkfeed, love the smooth operation of the phone, absolutely LOVE the sound quality (with/without headphones) and the screen quality is simply to die for.
....but....the marketing for this phone has been virtually nil. When I ever have a phone-related discussion with people and I tell them I have an "HTC One", I get mostly comments like
'is that a chinese knockoff of the Samsung Galaxy?' (seriously)
Really, the company has a HIT product on their hands....but today's attention deprived population isn't really going to dig and research online to find the "best" phone, they're only going to get the one that "everyone else" has (iPhone/Galaxy, etc.). So the company can send out as many Android updates it wants, it can make the next phone out of real gold, but at the end of the day, if they can't market the sh*t out of the M8, they are absolutely doomed. No ifs, ands or buts about it.
10. xperiaDROID (Posts: 5258; Member since: 08 Mar 2013)
Those people must be jealous, they're bored of the cheap glossy plastic on their Galaxy S4.
8. tiara6918 (Posts: 1363; Member since: 26 Apr 2012)
They need better marketing and raise brand recognition. Many people up till now dont know that such a company as htc exists. I think its a good idea with the recent leaks that the m8 isnt focused much on spec wars,people arent really after that for the company to generate huge volumes of sales but whats lacking and needs improvement solely lies on their strategy
9. radeon (Posts: 11; Member since: 20 Mar 2012)
My guess is that the camera let down this amazing phone. Ultrapixel or anything !!! But a resolution of 4MP is just not enough. At least if they made it 8MP the sales would have been better I think.
12. nokia12 (Posts: 313; Member since: 19 Nov 2013)
blame it on their way overpriced junk at midrange and low end.. take any phone from desire series 200,300,500,700 all were way overpriced than Samsung and Sony.. cortex A5 with adreno 203 at 450$ when you can have krait with adreno 320 In xperia sp at 350$ ...
you just cannot succeed because of high end phones you are not apple..
14. szaboagoston (Posts: 40; Member since: 28 Nov 2012)
I own a GS4, G2, and a Nexus5 besides my HTC One, and they are all great phones. In my opinion the HTC One has great qualities at every area we usually rate in a smartphone (not just design). I'm not saying it can't be improved on, but overall, that phone is a league higher than ore the others. There is nothing wrong with the One, and it is definitely not the specs that are going to make a change. HTC has to learn to do business better, I guess.
15. Slammer (Posts: 992; Member since: 03 Jun 2010)
Well, the clear choice for me was Samsung. After years of HTC, its move to eliminate removable batteries and expandable SD slots, caused me to rethink my device strategy. I speak for many others that did the same.
The web is littered with people aro nd the globe that have problems with embedded batteries, yet, but many people of these sites seem to want to ignore the issue simply because they feel if they haven't had a problem. But....what if it does happen? Imagine how humiliating or embarrassing it is to have a flagship phone dead due to a battery and you can't get to it. Don't think it can happen? Check the websites on removable vs non-removable. People will find that the beautiful aesthetics is an ugly trade-off.
HTC didn't listen to us diehard consumers so we spoke with our feet. We don't want to spend 150 dollars for battey repairs and we don't want to pay extra for cloud storage. Give us removable batteries and expandable SD Cards and we just might return.
22. outlawog (Posts: 47; Member since: 27 Nov 2013)
Ever heard of a warranty? After two years of having a phone, your probably gonna get a new one anyway, and thats when your warranty becomes void.
28. Slammer (Posts: 992; Member since: 03 Jun 2010)
Most warranties cover batteries for only a year. Batteries typically start to fail outside of the year warranty but inside of the contract. This leaves the consumer holding the finacial bag for repair. Most insurance companies won't cover expendable components such as batteries which also gives the customer the finacial burden.
It's a D bag move by manufacturers. Do you want the control? Or do you want to give it all to the manufacturers?
16. lallolu (Posts: 229; Member since: 18 Sep 2012)
IMO, HTC does enough marketing as it is. Their problem is overconfidence, almost like Nokia had when they were doing really good. Some people like me lost confidence in HTC when they left the sensation and other phones without updates; although they are much better now.
Then, they make low battery capacity phones compared to the current premium phones and lack of microsd slots.
This is what Sony has realised and they are making sure their premium phones have the specs and ability to compete with the premium phones from other manufacturers (samsung comes to mind).
18. newbey123 (Posts: 398; Member since: 19 Mar 2012)
They just need to advertise. It got awards because the people used it and saw that it is the best android phone out there. However, you can't sale phones if people dont know it exist! Advertise the M8 and people will flood in.
23. fireblade (Posts: 670; Member since: 27 Dec 2013)
Sorry HTC One, but Vivo Xplay 3S is more beautiful & cheaper than you.
25. SleepingOz (unregistered)
24. LobsterJZombie (Posts: 3; Member since: 20 Jul 2012)
I was close to getting the One, I've owned 3 different HTC phones over the years. Only reason I didn't jump on this was because of Sense. It's bloated and eats up all the RAM. My last phone, EVO LTE, was so bad that it would constantly shut down programs after I got out of them and back to the main screen. I honestly don't know if they fixed that with Sense 5 but by then it was over for me. I now have a Moto X and its honestly a better phone in my opnion.
32. Hyperreal (Posts: 126; Member since: 08 Oct 2013)
Obviously you didnt read any review and comments. sense 5 is now the most smooth, not bloated ui besides pure android.
33. Hyperreal (Posts: 126; Member since: 08 Oct 2013)
And its quite funny you say you didnt check it but you are sure that moto x is better. One is better in almost every aspect.
34. LobsterJZombie (Posts: 3; Member since: 20 Jul 2012)
I disagree; I have an almost pure android experience for a lot less & I have almost zero bloatware. Out of the box I immediately received 4.4 and with Motorola being a Google company I can continue to expect speedy updates which I never saw with HTC. I went up to Best Buy and messed around with it and wasn’t impressed, seemed like the same old Sense to me. All in all I think I made the better choice.
27. JGuinan007 (Posts: 631; Member since: 19 May 2011)
HTC just doesn't get it, what made HTC great was their great phones, software updates, and Developer support. Remember the Blue Angel, The Tilt 1&2, The G1, The Leo or HD2, The Desire HD, ect. These were great phones with some of the best hardware and software for their time, superior build quality and people who knew tech saw that and spread the word. Today HTC tries to be more like Apple removing hardware like micro sd, sealing in underpowered batteries, putting last generation chips in their new flag ships, meanwhile their competition like Samsung just started doing the same things HTC used to do and mass produced it, Sony works with Dev community to improve its software and listens to them fro hardware suggestions, all the while HTC loses market share and just can't seem to figure out why. Now HTC will have a harder time coming back newer companies like Oneplus seem to get it hopefully HTC will too since they won't be able to compete in the low and mid grade phone markets.
29. Slammer (Posts: 992; Member since: 03 Jun 2010)
HTC's failure to listen to the business sector of users, has helped lead to its decline. When I'm on business trips, I like the safeguard of knowing I can either extract the battery on the fly or swap it out. Aestheics doesn't pay the bills. Functionality does. Extending the device usage per charge isn't the same as battery life longevity. It is said that 40% of device issues are caused by battery fragmentation or failure. To seal the battery inside like fort knox, is a revenue ploy for insurance companies and manufacturers. Look how much Apple makes just by forcing the average consumer to go to a service store for every little repair. Every manufacturer wants to cop the same deal from consumers. I don't play that game and I don't got time for that s**t.
35. thana23 (Posts: 2; Member since: 22 Sep 2012)
Dear HTC.... Work on your Marketing efforts and Logistics. Other manufactures announce phones after you but they release before you. By the time your phones hit the shelves, Samsung have already sold a million units. FYI, there are lots of people who does not know who you are so please work hard on your Marketing efforts and increase the awareness of your products to the whole world. Your products are great so you deserve better.
44. EivyerEli (Posts: 1; Member since: 07 Jan 2014)
battery! battery! battery!!
when those folks in HTC ever gonna notice how this issue is very much affecting their products??
45. imepv7 (Posts: 1; Member since: 26 Dec 2012)
Every phone store inside our major shopping malls has Samsung. Rarely do I find an HTC brand phone anywhere!