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Motorola DROID BIONIC users complaining of whining noise

Posted: , by Alan F.

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Motorola DROID BIONIC users complaining of whining noise
For the last few days, reports have been circulating on the Motorola Owner's Forum about a high pitched noise that Motorola DROID BIONIC users have been hearing whenever they are listening to audio through the device's earphones. One forum member complained about hearing the noise while using earphones while listening to YouTube audio, podcasts and streaming music. This DROID BIONIC owner bought a cheap pair of ear plugs to see where the fault lies, and sure enough, it lies with the phone. A similar thread was started on Xda developers where others complained about the same problem when listening to audio through the earphone jack. Others complained about hearing the same noise when the phone was plugged into the car dock.

With the number of complaints, Motorola and Verizon do have an issue on its hands. The launch had seemingly been accomplished without any problems and for the most part, the phone had been well-reviewed with most users saying that it had been worth the wait. From Motorola's point of view, the company has to be concerned that Verizon has the Google Nexus Prime coming, possibly on November 3rd as we reported. If the Motorola DROID BIONIC is to remain a competitive choice for Verizon customers, this problem needs to be nipped in the bud, now, especially since it is Verizon's first dual-core LTE device.

If you are a Motorola DROID BIONIC owner and have been affected by this high-pitched noise, drop us a comment in the box below.

source: MotorolaOwner'sForum, Xdadevelopers via Engadget

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posted on 19 Sep 2011, 19:15 1

1. BarneyDroid (Posts: 35; Member since: 01 Sep 2011)

I have had no problems with mine. I have used headphones and an aux input for my car stereo and haven't had any problems. I'm not sure if its something that will happen over time or if it was supposed to act up from the get go.

posted on 20 Sep 2011, 17:15

37. DD (unregistered)

same here

posted on 19 Sep 2011, 19:17 1

2. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)

Moto seems to have 'issues' with their handsets.... With the Droid X (mine at least) it was randomizedbtext messages within a given thread. Now it seems to be noise in the earphones. Whatever.

posted on 19 Sep 2011, 19:18 1

3. spectre1006 (Posts: 54; Member since: 27 Apr 2011)

no problems here... love my bionic and I can't wait for cm7 for the bionic to be finished

posted on 19 Sep 2011, 19:19 2

4. Yeeee (Posts: 190; Member since: 02 Aug 2011)

I dont have any problems with mine but it takes like 4 seconds to take a picture which is annoying

posted on 19 Sep 2011, 19:33 2

10. xmrrushx (Posts: 29; Member since: 07 Aug 2011)

Does your camera sound like its ready to break everytime you exit out of it?

posted on 19 Sep 2011, 19:20 1

5. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

I'm guessing it's a similar issue to the Droid X screen problem: manufacturing defect in a specific batch of phones which will be fixed with all due haste.

posted on 19 Sep 2011, 19:20 1

6. Qumars00 (unregistered)

I have a similar issue with my Motorola Photon 4G. Looking at the message boards it looks like others are having the issue as well. What's the deal MOTO??

posted on 19 Sep 2011, 19:24 5

8. derp (unregistered)

Its a signature motorola thing. If it didnt have problems, people would forget its made by them.

posted on 20 Sep 2011, 06:27 1

28. jimmetycricket (unregistered)

every phone has problems from launch

posted on 19 Sep 2011, 19:22 1

7. Snow Leopard (unregistered)

I have a Droid Bionic and i have this problem. To all those who say they don't have it I think it is a hearing issue and all devices have this issue. It is rather frustrating but not the end of the world. That being said, I would love to see Verizon or Motorola adress and fix the issue.

posted on 19 Sep 2011, 19:31

9. xmrrushx (Posts: 29; Member since: 07 Aug 2011)

Oh the issues i could list for this phone. Yet i dont care because i went from an HTC tytan to this. However sticking to this topic....

I dont have a whine or maybe its because i havent used headphones. I mainly plug it into my car. Only audio issue i noctice is, i have a loud snapping sound when streaming netflix or low quality audio on pandora. Zumocast or music played from the SD card do not suffer this. Be nice if i had 4g today. Seem to cut off around noon and hasnt returned yet in oahu..... oh wait just did.

posted on 19 Sep 2011, 20:00

11. socalsurfer (Posts: 1; Member since: 23 Jun 2011)

No problems with mine either, but then I can't hear high frequencies anyway....

posted on 19 Sep 2011, 20:20

12. Spencer Lewis (unregistered)

this happened with my beats studios and i thought it was the headphones them selves.. so I ordered a nother pair.. i hope this docent continue..

posted on 19 Sep 2011, 20:39 6

13. RORYREVOLUTION (Posts: 3108; Member since: 12 Jan 2010)

Customers are complaining about whinning noises? Maybe they are just hearing themselves echo.....

posted on 19 Sep 2011, 22:00

19. xmrrushx (Posts: 29; Member since: 07 Aug 2011)

Well that would mean the echo cancellation tech within the phone is not working. That would constitute more whining. One N in whining by the way.. you must be using IE.

posted on 20 Sep 2011, 13:09

33. PCGuru (unregistered)

I had thought the whining noise was from the people that had to wait a year for the Bionic, bought it, and immediately got to see the projected release date of the Prime. Man, I am glad I didn't pull the trigger! Thanks for being sold out, Bionic!

posted on 19 Sep 2011, 20:54 5

14. iKingTrust (banned) (Posts: 716; Member since: 27 Jul 2011)

Should have waited for the iPhone

posted on 19 Sep 2011, 20:55 1

15. iKingTrust (banned) (Posts: 716; Member since: 27 Jul 2011)

I have a Bionic from my job and honestly i only hear that noise in my car. And also the camera makes this noise after i exit it. Not sure whats going on with it.

posted on 19 Sep 2011, 22:01 2

20. xmrrushx (Posts: 29; Member since: 07 Aug 2011)

So its not just me with the camera thing.

posted on 19 Sep 2011, 21:26 2

16. Matt (unregistered)

For those who don't think they have the issue, see here.

High Pitch Noise Test & Stats

posted on 19 Sep 2011, 21:59

18. BrockSamson (unregistered)

I'm wondering if this could be an age related issue since younger people can hear higher pitched sounds than older people can. Kinda like that high pitch ringtone that students could hear but not teachers or how a few years back some stores (I think in the UK) had a speaker playing an annoying high pitch tone that only younger people could hear in order to get them to stop loitering (yes, really).

Since they aren't likely to let new workers just out of high school or college run around beta testing confidential devices like this it's entirely possible that the people working on the device simply never noticed the issue because they couldn't. Now that the phone is out and people of all ages can use it, some of them are noticing the issue.

posted on 19 Sep 2011, 22:04

21. xmrrushx (Posts: 29; Member since: 07 Aug 2011)

Brock they have that annoying pitch playing in-front of Starbucks in Waikiki. Drives the s**t out of me, but it works well. I never go to that store to buy anything.

posted on 19 Sep 2011, 22:45

22. Starcraft2 (unregistered)

I had this problem with my Bionic. The store reps were no help. All the Bionics on display had the same problem. So I just returned it. Luckily the HTC Vigor is around the corner and it is built for audio (beats by dre), so hopefully it isn't plagued with the same problem.

And also, for the people that do not have a defective unit, this problem is maddening. Listened to a podcast live on Skype with my headphones and it was clicking and squealing in my ears for 2 hours. Definitely maddening.

posted on 19 Sep 2011, 23:32

23. coemahtose23 (unregistered)

I haven't had a problem with mine. I use the car dock and everything sounds good. The only thing I noticed is the camera makes a clicking sound sometimes and I dont know if its supposed to.

posted on 19 Sep 2011, 23:52

24. ledbetterp3 (Posts: 467; Member since: 31 Aug 2011)

haha take that bionic owner, lol jk m just jealous i cant afford that phone and that im an at&t costumer

posted on 20 Sep 2011, 02:33

25. lubba (Posts: 1313; Member since: 17 Jan 2011)

Is phonearena trying to advertise this product? If you count the number of articles regarding this phone, its above and beyond. In one day alone, you can see 3-4 headlines about it.
Most articles nowadays are all android based but really nothing about the OS itself. Nothing that states how it is new and above beyond others. What we see though are all about specs, how one android phone is above the other. So the question is, does the spec make the UI? In a way yes but honestly support and amount is what make a UI. If all you have in the market is android, then that's all people will buy.

posted on 20 Sep 2011, 03:29

26. xmrrushx (Posts: 29; Member since: 07 Aug 2011)

I thought i was deaf because i couldn't hear it, which is understandable. i worked as an auto mechanic for two years using impact guns and air ratchets with no ear protection, not to mention the Metallica and godsmack i play full blast. Then someone said tried streaming Classical music.... I hear it. But its classical music i listen to rock and dubstep. Problem solved LISTEN TO DIFFERENT MUSIC!!!! But no really its faint and defiantly there, it doesn't bother me much. However i changed the stream from 42kbs to 128kbs and whine went away. Maybe decoder issue?

posted on 20 Sep 2011, 06:33 1

31. jimmetycricket (unregistered)

my years as an auto mechanic have made me deaf too so i feel you cause i definatley couldnt hear the whine with mine either.lol

posted on 20 Sep 2011, 03:44

27. Bob (unregistered)

Ear-Piece issues plague Motorola's otherwise sturdy and quality line-up. The ear-piece of the Defy model was an issues before it got rectified thru' batches manufactured in Q1 2011. Motorola needs to lend a 'ear' to this aspect.

posted on 20 Sep 2011, 07:59

32. master0fursinz (Posts: 104; Member since: 26 Apr 2010)

no issue here about the sound or camera, and i take alot of pictures, i even bumped up to 32gb card for video, i use jango instead of pandora, i got tired of the ads and the pitch pop on some songs and then how some would sound like they were playing back in slowmo. pandora needs to fix their streams. Maybe people with the noise issue should try using a bt stereo headset because the jack got lose from pluging in all the time.

posted on 20 Sep 2011, 13:14

34. arabbit (unregistered)

yep I have this problem with mine, I just checked. Wonder how theyre going to fix this, its pretty annoying.

posted on 20 Sep 2011, 14:52

35. TU_Buckeye29 (Posts: 10; Member since: 06 Sep 2011)

I thought it was just that my Klipsche earbuds were too darned sensitive! Yeah, my Bionic also has this issue. It hasn't bothered me too much; I usually rely on the external speakers. However, it bugs me to now realize that my Bionic is in fact buggy in some fashion. Hope they can fix this with some patch.

posted on 20 Sep 2011, 16:24

36. sinofue (unregistered)

Returned it today because of this very problem.

posted on 22 Sep 2011, 12:31

39. Kevin Vales (unregistered)

For those saying they don't have the problem, the issue is only present when using the 3.5mm jack while the 4G radio is active. My guess is the few people who don't have the issue are not using 4G, or are not in a 4G city.

It is concerning that it is related to 4G, because it implies to me that the radio is not shielded well, which would make it a hardware issue. It is impossible to stream HD video while plugged into my cardock or just headphones. The issue goes away if I turn off the 4G radio, but I did not wait almost a year after I was due for an upgrade for a dual-core 4G phone to be turning of the 4G radio...

posted on 25 Sep 2011, 13:53

40. DroidBIONICman (unregistered)

I just talked to Verizon Tech Support and they say that a fix is on its way in a software update in early November. Should I wait or take it back to Verizon and get another Bionic.

posted on 26 Sep 2011, 19:22

41. jclrk2 (unregistered)

I have the bionic and I have noticed a couple issues witplaying media on it. I was trying to edit a song for a ringtone and as I played the music file it screeched during the whole song until I closed the song and reopened it. Also listening to my media files using the generic media player thru my stereo Bluetooth the music would quit playing after about a minute and would only continue playing if I pushed the skip doing button on my stereo Bluetooth.

posted on 28 Sep 2011, 10:15

42. wniemi (Posts: 1; Member since: 28 Sep 2011)

This is suppose to be a flagship phone. My Bionic has the audio whine and it blacks out on me to which I have to remove/replace the battery to boot the phone back up. Disappointing!!

posted on 28 Sep 2011, 11:24

43. dane (unregistered)

Definitely have the hiss... been there since I got the phone. Just now, I had my headphones in my ears, but no audio playing... when I received a text message (audio engages obviously), the hiss preceeds the ringtone then stops. Obviously a problem in the phone. Has anyone heard of a solution offered by Motorola?


posted on 29 Sep 2011, 23:35

44. Panzerman2134 (unregistered)

Mine has the hiss and its freakin annoying. Other than the audio problems the phone is awesome... hope i dont have to get rid of it

posted on 12 Oct 2011, 00:48

45. mikteafool (unregistered)

I also just got the droid bionic...wish i would have seen this article sooner- I got a New Droid Bionic with my upgrade- and lo and behold, A low, but high pitched buzzing noise....very very annoying, it gave me a headache...i switch to 4 different headphones to test, and same issue with all of them...Going back to Verizon to return the phone in the morning, maybe even get out of the upgrade all together.

BTW, older people tend to not be able to hear these high pitched sounds...while i'm 24 and clearly hear the annoying sound.

posted on 13 Oct 2011, 15:09

46. JakeP (unregistered)

I just got the phone a few hours ago. I plugged my new Jabra Rhythm headphones in and I noticed it right away when watching the setup videos that come on the phone. It is clearly present in soft music or places in a song with no or little sound. I tried my old headphones with the same result. Very annoying. I am considering taking the phone back.

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