Google hasn't changed anything when it comes to replies. App developers are still the only ones allowed to post a written response. But that makes sense since developers have a lot riding on garnering positive reviews, and sometimes they need to issue a written response to critical commentary from unhappy app users.
Reviews can be sorted with the most helpful listed first, the newest review first, or the one with the highest rating first. This means that by doling out 'thumbs up' whenever you read a review you like, you can have an effect on what Android users are reading about certain apps in the Google Play Store. Can you handle all that responsibility?
Android users can now use their phones to give thumbs up to an app review in the Google Play Store
1. Android users can now give a thumbs up to a Google Play Store app review directly from their phone
2. In the overflow menu is a button to press to alert Google to spam
3. Reviews can be sorted in different ways