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Is there a problem with the build quality of the new Nexus 7?

Posted: , by Alan F.

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Is there a problem with the build quality of the new Nexus 7?
The new Google Nexus 7 has some welcomed changes such as a higher screen resolution to 1920 x 1200. That gives the tablet a pixel density of  323ppi, among the highest for a tablet. The Tegra 3 processor has been replaced by the Qualcomm Snapdragon Pro S4. The slate is thinner and lighter than the original, is 80% faster and has 4X the graphics performance.

Earlier today we told you that some retailers have been selling the tablet on Friday even though the launch date is actually July 30th. Which brings us to one of our loyal readers who managed to purchase one of the new Nexus 7 tablets from a GameStop today. After taking home the tablet and using it for 10 minutes, look at what happened to the Nexus name on the back of the tablet. As you probably know, ASUS is the company behind the Google Nexus 7, both the OG and the new versions of the slate.

Has anyone else had any sort of problem with the build quality of their new Nexus 7? Let us know by dropping a comment in the box below.

A new Nexus 7 shows problems with the build quality after 10 minutes of use

A new Nexus 7 shows problems with the build quality after 10 minutes of use


Thanks, Anonymous Tipster!

61 Comments
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posted on 26 Jul 2013, 17:41 14

1. galanoth (Posts: 180; Member since: 26 Nov 2011)


Picked mine up from Best Buy today and been using it for a couple hours testing chromecast.
No such wear on the back of mine yet.
Hopefully it stays that way.

posted on 26 Jul 2013, 18:11 2

9. darkkjedii (Posts: 9349; Member since: 05 Feb 2011)


How is it so far?

posted on 26 Jul 2013, 20:44 13

39. Googler (Posts: 813; Member since: 10 Jun 2013)


Couple of hours here and I'm fully impressed. I have the old one as well and it's no comparison. Not only is the newer one amazingly fast, the screen is beautiful and the build quality is really solid. The battery was round 50% out of the box so I haven't charged it fully to test how 4.3 performs. Probably load the same Netflix movie on both tomorrow and do a side by side test to see how the battery holds up.

And 4.3 says Jelly Bean in the settings, it's not Key Lime Pie. And as for performance, if anyone says this thing lags, they are nothing but trolls, this is the smoothest I've seen Android yet.

First impression, impressed.

posted on 26 Jul 2013, 21:50 2

46. darkkjedii (Posts: 9349; Member since: 05 Feb 2011)


Cool enjoy your purchase bro. I checked a hands on on YouTube, and liked what I saw.

posted on 26 Jul 2013, 19:21 3

29. blazee (Posts: 240; Member since: 02 Jan 2012)


I bought mine just few hours ago and I don't have a such problem either

posted on 26 Jul 2013, 23:26 9

47. Dr.Phil (Posts: 821; Member since: 14 Feb 2011)


When the title of the article said "problem with build quality on the new Nexus 7" I thought it would be something like a gap between the glass and the rest of the device or the notification light not working properly or anything else but a sticker on the back of the device falling off. Ladies and gentlemen, it is a sticker on the back of the device that came off. I am sure Google and Asus are already sending out apology letters for not having stickers with a proper adhesive (sarcasm).

If you look closely, it looks as if the person took their fingernail and scratched it off. It probably happened when he was taking off the the plastic bag it was encased in like a child ripping open a Christmas gift.

posted on 26 Jul 2013, 17:46 19

2. ckoch125 (Posts: 168; Member since: 29 Oct 2012)


Well maybe if you didn't watermark right over the spot. And what even is that? So there is one problem and it has issues? I forgot no company ever had any issues with products lol.

posted on 27 Jul 2013, 03:44 1

52. TheOldOne (Posts: 51; Member since: 29 Mar 2012)


glad someone noticed as well, PhoneArena watermarks are the most stupid ones I've in the whole internet so far: big, right in the middle of the image and almost no alpha. Sometimes there is no way to see the image under :(

posted on 26 Jul 2013, 17:48 35

3. Hammerfest (Posts: 348; Member since: 12 May 2012)


FAIL WATERMARK IS FAIL...

just saying...

posted on 26 Jul 2013, 18:36 2

17. Nathan_ingx (Posts: 2964; Member since: 07 Mar 2012)


The tab might stop working because of this you know :P

posted on 26 Jul 2013, 18:49

21. RORYREVOLUTION (Posts: 2887; Member since: 12 Jan 2010)


LOL sad but true

posted on 26 Jul 2013, 20:30 3

37. akki20892 (Posts: 2699; Member since: 04 Feb 2013)


Oh god my eyes are hurting I just can see watermark oh god pls help my eyes.

posted on 26 Jul 2013, 18:00 15

4. MartyK (Posts: 669; Member since: 11 Apr 2012)


Oh Man, that's going to really mess up the screen resolution (1920 x 1200) or knock down the pixel density (323ppi) .., and Alan F and I know they don't make cases for tablets anymore.

What a pity...smh

posted on 26 Jul 2013, 18:25

13. JojoGo101 (Posts: 211; Member since: 17 Dec 2012)


What's going to mess up the screen resolution or knock down the pixel density, I don't understand, can you explain?

posted on 26 Jul 2013, 18:31 11

15. Whateverman (Posts: 3162; Member since: 17 May 2009)


He's being sarcastic. The title sort of implies a more serious issue than what appears in the picture.

posted on 26 Jul 2013, 21:27 2

45. JojoGo101 (Posts: 211; Member since: 17 Dec 2012)


S**t, I didn't see that coming. I found it a very serious article, so I wasn't thinking about sarcasm. Thanks.

posted on 26 Jul 2013, 18:02 2

5. Nathan_ingx (Posts: 2964; Member since: 07 Mar 2012)


The guy, whoever it is, really has restless fingers!
Tell him to take a superglue and stick it right back!

posted on 26 Jul 2013, 18:05 1

6. PapaSmurf (Posts: 6658; Member since: 14 May 2012)


This is why you don't buy day 1 release. There's bound to be problems...

posted on 26 Jul 2013, 18:07 15

7. roscuthiii (Posts: 1722; Member since: 18 Jul 2010)


Amazing! One look at the title and I said to myself, "Ah, an Alan F. article." It's nice not being wrong about that prediction... ever.

Gonna have to call shenanigans on this "article" too. 10 min of use my ass. That either came out of the box with a production imperfection, which while not being good at all & should be exchanged, also should have been immediately noticeable. I mean, the paint on the letter insert already appears to be chipping in multiple places. Why would the paint be chipping in so many spots? Why would the user have been in contact with the center of the tablet? (Considering how big the bezels are.)

So no... either the user was placing the tablet stupidly on some kind of abrasive/gritty surface for some reason, or hmmm, so many areas of paint chipping? Looks more like someone used something to pry the letter insert up and then took this photo.... Alan...

Also, who the hell does your watermarking? Atrocious.

posted on 26 Jul 2013, 19:04 2

26. Daftama (Posts: 547; Member since: 03 Nov 2012)


Well said

posted on 27 Jul 2013, 20:41 1

60. JGuinan007 (Posts: 607; Member since: 19 May 2011)


So true PA has a lot of really good writers and good articles it is a shame we also get stuck reading Alan F. ones also I suggest he works more with Mike H. and learn how to write good articles.

posted on 26 Jul 2013, 18:10 2

8. darkkjedii (Posts: 9349; Member since: 05 Feb 2011)


The fanboy double standard has started.

posted on 26 Jul 2013, 18:19 13

11. roscuthiii (Posts: 1722; Member since: 18 Jul 2010)


Did you have anything pertinent to add... or were you just trying to incite trolling?

Next time, try commenting on the article itself, instead of the commenters. Otherwise, it's off-topic, and just a little bit of a pot meets kettle situation.

posted on 26 Jul 2013, 18:44 2

19. darkkjedii (Posts: 9349; Member since: 05 Feb 2011)


No it's not, it's what happens every time

posted on 26 Jul 2013, 18:55 9

24. roscuthiii (Posts: 1722; Member since: 18 Jul 2010)


Oh... perhaps you two haven't met. Darkjedi meet internet, internet meet Darkjedi. I'll just let you two get acquainted.

;-p

posted on 26 Jul 2013, 20:20 1

33. iStabrak (banned) (Posts: 21; Member since: 26 Jul 2013)


You Troll! Stop Trolling Apple Fanboy! Causing flame ward!

posted on 26 Jul 2013, 18:13 16

10. zibbyzib2000 (Posts: 154; Member since: 18 Nov 2010)


I don't see the problem here... Seriously, I really can't see it. There's a huge watermark covering everything.

posted on 26 Jul 2013, 20:00

32. ncarlosmiguel (Posts: 204; Member since: 14 May 2013)


lol. good one.

posted on 26 Jul 2013, 18:21 6

12. Whateverman (Posts: 3162; Member since: 17 May 2009)


Did anyone else notice the scuff marks on the letter "U"? Almost as if it were dropped or picked at until it came off. This seems a little fishy to me.

posted on 26 Jul 2013, 18:34

16. Nathan_ingx (Posts: 2964; Member since: 07 Mar 2012)


Er...that's the subject the article is based on.
Who wouldn't notice the circled 'U'?
It's not a scuff mark, the 'U' came off, as if the adhesive weren't well applied over that area. Looks more like finger picking.

posted on 26 Jul 2013, 20:43 1

38. Whateverman (Posts: 3162; Member since: 17 May 2009)


Er... Not the "U" itself, I'm talking about the marks on it. Everyone sees that it came off, but there are scuffs, scratches or whatever you'd like to call them that looks like it came from a fall. Could be finger picking...idk. But whatever it is, it looks like we don't have the whole story.

posted on 27 Jul 2013, 08:32 2

56. Berzerk000 (Posts: 3661; Member since: 26 Jun 2011)


I see it too. It looks like someone was picking at it.

posted on 26 Jul 2013, 18:29 1

14. fanboy1974 (Posts: 998; Member since: 12 Nov 2011)


Not one problem with mine. I didn't even realize that those were stickers. Would actually be nice if someone released different colored letters for the back.
I have about 2 hours of usage and the back is about the same temp as my cheek. And that's with the brightness turned to the max.

posted on 26 Jul 2013, 18:37 1

18. protozeloz (Posts: 5328; Member since: 16 Sep 2010)


I know everyone is exclusive hungry, but it would be better if reports came from different persons with different devices experimenting the same issue before it's declared as a real issue instead of just a special isolated case

posted on 26 Jul 2013, 18:51

22. RORYREVOLUTION (Posts: 2887; Member since: 12 Jan 2010)


It's a new website and anytime they can get an exclusive, they are going to release it, asap.

posted on 26 Jul 2013, 18:45

20. joey_sfb (Posts: 1989; Member since: 29 Mar 2012)


Asus build quality is known to be good hope this is an isolated incident. Didn't know they use sticker for the wording.

Third parity please produce different metallic color sticker to paste over it. Would be damn cool.

posted on 26 Jul 2013, 19:50

31. Napalm_3nema (Posts: 608; Member since: 14 Jun 2013)


The first Nexus 7 had a LOT of build quality issues. Nobody on the secondary market will buy below a C90 series because of that.

posted on 26 Jul 2013, 20:46 1

40. joey_sfb (Posts: 1989; Member since: 29 Mar 2012)


And you would be the one to know, a person that prise Apple 24/7 and condemn everything else. lol...

posted on 27 Jul 2013, 00:18

48. Napalm_3nema (Posts: 608; Member since: 14 Jun 2013)


I would be one to know because I have done almost 100 deals for phones and tablets on the XDA Marketplace (Before it closed), celltraderonline, Swappa, and EBay in the last two years. I would br one to know because I have owned at least two phones from each of the top 4 mobile OSes (WP, BB10, Android, and iOS), and in the cases of Android and iOS, more than 20 each. So yeah, I would be one to know.

posted on 27 Jul 2013, 01:27

49. joey_sfb (Posts: 1989; Member since: 29 Mar 2012)


Thanks for sharing this information. C90 series and above for first generation nexus. Let see how the second generation would fair.

The asking price of the nexus 2 will ensure its demand. We will know soon enough thru user feedback whether there lemons to avoid in nexus 2 series too!

posted on 26 Jul 2013, 18:52 10

23. xpr3ss10n (Posts: 53; Member since: 15 Dec 2011)


Wow. The watermark is the biggest fail I've seen from this guy. Apple fanboy for sure.

posted on 26 Jul 2013, 18:57 8

25. Stuntman (Posts: 669; Member since: 01 Aug 2011)


The solution is to put a watermark over it, so it won't be noticeable.

posted on 26 Jul 2013, 19:12 1

27. N.Reynolds (Posts: 254; Member since: 15 Feb 2011)


This thing feels great in my hands. Best Android tablet I've held. As for stores jumping the gun our inventory system at my store said the hard street date was today and that we can sell them as they come in.

posted on 26 Jul 2013, 19:18

28. g.davis17 (Posts: 3; Member since: 23 Nov 2011)


Actually guys I'm the guy who sent this in to PhoneArena and yes this happened within the first 10 mins of me having the device out of the box. After signing in to my Google account and installing a software update I turned the device over and that's when I noticed the flaw. The `chips` from the paint aren't chips, they're dust lol. Also that's not scuff marks inside the U, it's glue. I wouldn't purposefully harm my Nexus just so I could claim bad device quality.

posted on 26 Jul 2013, 19:46 1

30. protozeloz (Posts: 5328; Member since: 16 Sep 2010)


i personally won't think your picture is fishy or made up, but rather the tone of the claims delivered in an exclusive post. PhoneArena could have asked their community for feedback on Facebook Google and twitter, yours could be caused by anything that has not much to do with the overall quality of the device. anyways asking the company you bough if from for an exchange if you consider it a real issue should be the best thi thing I'll do

posted on 26 Jul 2013, 20:26

35. fanboy1974 (Posts: 998; Member since: 12 Nov 2011)


Manufactures know that a certain percentage of goods will have fall out. No one is 100% perfect no matter how hard they try. It is to be expected. It's when you have design issues like Antennagate or when Asus made the first Prime tablet with a metal back that destroyed wifi reception. Those are real issues. A sticker peeling off is minor at best but if it bothers you then return it for another. I've returned countless products for dead pixels and I consider that more important then a sticker. I personally would peel off all the stickers to make it uniform. I didn't even realize that there were stickers.

posted on 26 Jul 2013, 20:51 1

42. Whateverman (Posts: 3162; Member since: 17 May 2009)


Ah, glue... That does make sense. Thank you for clearing that up. My real issue is how the title was worded. Build quality for means something different for everyone, but I guess if the letters on my brand spankin' new device came off, I'd make a B line back to the store too.

posted on 26 Jul 2013, 20:26 2

34. evarod48 (Posts: 130; Member since: 30 Oct 2012)


these pieces don't do anything anyway, i don't see the problem

posted on 26 Jul 2013, 20:29

36. Shatter (Posts: 1766; Member since: 29 May 2013)


Sad if its still got bad build quality like the nexus 7 original. The Asus transformer series has solid build quality so idk why the nexus would be any worse..

posted on 26 Jul 2013, 20:48

41. g.davis17 (Posts: 3; Member since: 23 Nov 2011)


I did exchange it and All I did was send it in guys. Haha

posted on 26 Jul 2013, 21:13 2

43. cheetah2k (Posts: 739; Member since: 16 Jan 2011)


Geez, if I bought a new Nexus 7 and it had a PhoneArena logo on it, I'd be crying about it too :p

posted on 26 Jul 2013, 21:17 2

44. dmsrfl (Posts: 22; Member since: 21 Sep 2012)


gee, it would be nice if PA wouldn't put a HUGE FREAKIN' WATERMARK on everything especially when it interferes with something they're trying to show us.

posted on 27 Jul 2013, 01:43

50. scott5626 (Posts: 49; Member since: 01 Sep 2009)


I'm glad the screen resolution has been improved but are the colors dull still. They always look washed out to me.

posted on 27 Jul 2013, 07:00

54. fanboy1974 (Posts: 998; Member since: 12 Nov 2011)


The colors are not Amoled vibrant but their not washed out. This is a completely different display. I was worried about the washed out look as well. Coming from a Note 2 the blacks could be better but no LCD has true blacks; not even idevices. I actually use black wallpaper on my Note 2 just because the black is so impressive. But the tradeoff is that the entire screen sucks in bright daylight compared to the Nexus 7.

posted on 27 Jul 2013, 03:33

51. giani (Posts: 246; Member since: 13 Nov 2012)


Gents, seriously..how is yr experience so far ?! I had 2 old nexus 7 and had problems with both..battery on one and wi fi issues on second. Please let us now how u get on, whant to buy this but have serious reservations..

posted on 27 Jul 2013, 07:11

55. fanboy1974 (Posts: 998; Member since: 12 Nov 2011)


The only issue I had was right out the box when trying to get a GPS lock. After the tablet updated to 4.3 and when maps updated I got locks after a reboot. Now I get locks in 5 to 10 seconds with 13 out of 18 satellites visible while laying in bed.
Basically let the tablet update and you will be fine.

posted on 27 Jul 2013, 04:49 1

53. DONUT (Posts: 189; Member since: 27 Jun 2013)


that retarded watermark gots to go *points at the door*

posted on 27 Jul 2013, 09:41

57. Taters (Posts: 2403; Member since: 28 Jan 2013)


Lol Asus doesn't have great build quality Joey. The first Transformer Prime needs a fricking huge dongle for the WiFi to work properly. The transformer infinity has many of the same raised glass problems that the Nexus 7 had and there are countless more issues like slow I/O memory. It seems like a Taiwanese thing because the HTC phones have raised corners or glass issues too.

It seems like Acer, out of all people, is the only Taiwanese company that takes quality control seriously now. Acer was garbage before but the Acer S7 is the only perfectly built product to come out of Taiwan in ages.

posted on 27 Jul 2013, 16:53

58. roscuthiii (Posts: 1722; Member since: 18 Jul 2010)


To borrow a scene from Romeo & Juliette: Benvolio, a friend of Romeo, proclaims his pacifism in the whole Montague/Capulet feud to which Romeo replies: (paraphrased) You're the kinda guy who walks into a bar, pulls out your sword, and announces - "Yep, I sure hope I don't have to use this tonight." And then looks around to see if there are any takers.

That's the feeling I get from this article title.

posted on 27 Jul 2013, 18:31

59. boosook (Posts: 779; Member since: 19 Nov 2012)


He probably ripped it off intentionally.

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