Personally, I wouldn't go to a telco to get me a gaming console – but hey, maybe I'm old-fashioned. However, by being old-fashioned, I just might've avoided a major conundrum. Ordering something and not getting it on time: that's the name of the game!
I'm talking about the brand-new Nintendo Switch 2 console, which has been a hit these past few weeks, but as it turns out, it's really hard getting one. Especially from Verizon.
There's a whole Reddit thread titled "So I ordered my Switch 2 from Verizon... and it's still not here", and the title sums it up quite nicely. The author by the nickname of MiamiSlice lays it out:
Image source – Reddit
As you can see, it's a frustrating experience trying to buy a Switch 2 on launch day. After being unsuccessful with major retailers like Best Buy and Walmart, the unlucky user found out that Verizon was offering the console online. They managed to place an order (only after having trouble accessing the My Verizon app) and all seemed well for a while – plus, they had already ordered Mario Kart World and the Switch Camera from Best Buy.
However, the Switch 2 never arrived as expected on Sunday. By Monday, the Verizon app simply showed that the order was delayed… with no estimated delivery date. The user suspects the device was never actually shipped and that Verizon may have oversold it without having enough stock.
What adds to the disappointment is that the user already received the Mario Kart game, which now sits on their desk, useless without the console to play it on. They just want to play the game, but have no way to do so. Major inconvenience.
Similar experiences have been shared by fellow Redditors – and people are truly disappointed, as it turns out:
Image source – Reddit
There's also this CNET report which also describes the troubles with getting a Switch 2 from Verizon, and the author starts by stating the following:
My Switch 2 didn't arrive on June 6. Or the day after. Or a week later. Or ever.
– David Carnoy, CNET, June 2025
Then, despite repeated calls to customer service, the only update the author received was that the console was backordered, with no further clarity. As a journalist, he contacted Verizon's media team to highlight the poor communication and delays, noting that other customers were having similar issues.
Recommended Stories
Eventually, the author learned that the Switch 2 Mario Kart World bundle had quietly come back in stock and decided to order it on Verizon, then canceled the original order after a long call with support. Though the second order also appeared stuck at first, it unexpectedly shipped and arrived quickly, bringing an end to the weeks-long ordeal.
We've reached out to Verizon for a comment and will update the story when we have a response.
Grab a free iPhone 13 from Total Wireless!
Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone.
Sebastian, a veteran of a tech writer with over 15 years of experience in media and marketing, blends his lifelong fascination with writing and technology to provide valuable insights into the realm of mobile devices. Embracing the evolution from PCs to smartphones, he harbors a special appreciation for the Google Pixel line due to their superior camera capabilities. Known for his engaging storytelling style, sprinkled with rich literary and film references, Sebastian critically explores the impact of technology on society, while also perpetually seeking out the next great tech deal, making him a distinct and relatable voice in the tech world.
A discussion is a place, where people can voice their opinion, no matter if it
is positive, neutral or negative. However, when posting, one must stay true to the topic, and not just share some
random thoughts, which are not directly related to the matter.
Things that are NOT allowed:
Off-topic talk - you must stick to the subject of discussion
Offensive, hate speech - if you want to say something, say it politely
Spam/Advertisements - these posts are deleted
Multiple accounts - one person can have only one account
Impersonations and offensive nicknames - these accounts get banned
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts:
New accounts created within the last 24 hours may experience restrictions on how frequently they can
post or comment.
These limits are in place as a precaution and will automatically lift.
Moderation is done by humans. We try to be as objective as possible and moderate with zero bias. If you think a
post should be moderated - please, report it.
Have a question about the rules or why you have been moderated/limited/banned? Please,
contact us.
FCC OKs Cingular\'s purchase of AT&T Wireless
Things that are NOT allowed:
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts: