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Google Maps gets a social upgrade: You can now see brands' latest posts directly in Maps

By Tsveta Ermenkova

Published: Mar 14, 2024, 5:16 AM

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Google Maps gets a social upgrade: You can now see brands' latest posts directly in Maps

TL;DR:

Google Maps integrates social media posts from platforms like Instagram, Facebook, YouTube, and X into Google Business Profiles.
Business owners can link their social media accounts to their Google Business Profile, allowing their posts to automatically appear on their profiles.
This feature is currently available in specific regions, with plans to expand availability.

Every brand is relying more and more on online marketing to boost its visibility among consumers. With the help of Google Business Profiles, for example, a company appears in Search results and Maps, offering people quick access to information like its location, contact details, opening hours, ratings, and photos of its retail locations. And now, Google is introducing even more ways for you to engage with various businesses directly in Maps.

According to Search Engine Journal (via Android Police), Google has launched a feature that automatically showcases social media posts from platforms such as Instagram, Facebook, and X directly on Google Business Profiles (GBP). The goal of this update is to give customers a more complete understanding of a business's online presence and engagement.

Check out this example of the feature in action (via Darren Shaw and Krystal Taing on X):

Is Google going to kill Google Posts?

Yesterday, @StefanSomborac shared a screenshot from an updated Google support doc, stating:
"some businesses may find their social media posts surfaced on their Business Profile automatically."@krystal_taing posted a video on LinkedIn… pic.twitter.com/yU6HnF9DvC
— Darren Shaw (@DarrenShaw_) March 8, 2024

If you are a business owner, you have the option to add one link from each of the following platforms to your GBP: Facebook, Instagram, LinkedIn, Pinterest, TikTok, X (formerly known as Twitter), and YouTube. According to a Google help page, businesses that have linked their social media profiles with their GBP may now see their social media posts automatically appear on their profiles.

To start using the new feature, go to your Business Profile, then:

Head to the “Edit profile” section
Click on “Business information”
Select “Contact”
Choose “Social profiles” to add, update, or remove links to your social media accounts.

This update not only makes it easier for customers to find businesses they follow on social media but also gives brands more space to market themselves effortlessly once they've set up the integration.

It's worth mentioning that this feature is currently available in specific regions and might not be accessible to all Business Profiles yet. We will make sure to keep you updated on any changes in availability.

In other news, Google is stepping up its game on Google Maps by adding not only social media posts but also showing entrances to buildings right on the map.

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Tsveta, a passionate technology enthusiast and accomplished playwright, combines her love for mobile technologies and writing to explore and reveal the transformative power of tech. From being an early follower of PhoneArena to relying exclusively on her smartphone for photography, she embraces the immense capabilities of compact devices in our daily lives. With a Journalism degree and an explorative spirit, Tsveta not only provides expert insights into the world of gadgets and smartphones but also shares a unique perspective shaped by her diverse interests in travel, culture, and visual storytelling.

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