Home
News
You are here

Verizon raises in-store activation and upgrade fees, reduces those made online

By Cosmin Vasile

Published: Apr 16, 2019, 2:40 PM

Add us as a preferred source on Google Search

Verizon raises in-store activation and upgrade fees, reduces those made online

If you're thinking to switch to Verizon or upgrade, you might want to do it fast because the carrier plans to increase activation and upgrade fees starting Thursday. But not everything is gloomy for Verizon customers, as these fees will be reduced under some circumstances.

A Verizon spokesperson said the carrier will reduce upgrade and activation fees from $30 to $20 for purchases made online or through My Verizon app, CNET reports. However, anyone who chooses to upgrade in store or over the phone will have to pay $40.

An official announcement has yet to be released, but considering the source of the information, this is as reliable as it gets. Still, it will be interesting to find out what pushed Verizon to take such an unpopular decision.

The only thing that comes to mind is that Verizon may want to encourage customers to buy online without having to interact with any human support provided by the carrier. If that's the case, the method it chose seems completely unfair consumer-wise.

$90

$210

$120 off (57%)

Mint Mobile is now allowing you to get whichever plan you like for either three, six, or 12 months for just $15/mo. If you go for the six-month unlimited service, for instance, you'll now have to pay just $90 upfront instead of $210.

Buy at Mint Mobile

View Full Bio

Cosmin, a tech journalist with a career spanning over a decade, brought a wealth of experience to PhoneArena. His expertise lies in brands like Samsung and Nokia, and he has a keen interest in innovative technologies. After a brief stint in PR, Cosmin returned to tech journalism in 2016, committed to delivering clear and objective news. When he's not writing or appearing as a guest on TV and radio shows, Cosmin enjoys playing RPGs, watching Netflix, and nurturing his passion for history and travel.