Google to fix bug that prevents pictures from being saved on Pixel handsets

Google to fix bug that prevents pictures from being saved on Pixel handsets
A few days ago, we told you that a bug was preventing pictures taken with the camera on some Pixel handsets and other Android phones from being saved. While Google has not announced what is causing this issue, the good news is that a software update will be pushed out "in the coming weeks" that will take care of the problem. 

Besides affecting all three generations of Pixel phones, similar complaints were made by some owners of the Nexus 5X, Samsung Galaxy S9, Moto Z2, and Moto E. Google's brief statement doesn't mention that the update will be sent to any specific model, but the company did tell Android Police on Monday that the fix will be heading to all three generations of Pixel handsets.


On affected phones, the thumbnail image of the last photograph would disappear from the circle found on the camera UI. Tapping on the image would normally result in the picture being displayed on the phone's screen. Instead, those with the bug found that the image would disappear when tapped on. One theory floating around was that the problem was being caused by the HDR+ feature. The problem seems to occur when the user leaves the camera app, or turns the screen dark before HDR+ processing of a photo is completed.

Regardless of the actual cause, Google will soon be sending out the necessary patch to exterminate this bug.

Related phones

Pixel
  • Display 5.0 inches
    1920 x 1080 pixels
  • Camera 12.3 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 821
    4GB RAM
  • Storage 128GB, not expandable
  • Battery 2770 mAh
  • OS Android 10
Pixel XL
  • Display 5.5 inches
    2560 x 1440 pixels
  • Camera 12.3 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 821
    4GB RAM
  • Storage 128GB, not expandable
  • Battery 3450 mAh
  • OS Android 10
Pixel 2
  • Display 5.0 inches
    1920 x 1080 pixels
  • Camera 12.2 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 835
    4GB RAM
  • Storage 128GB, not expandable
  • Battery 2700 mAh
  • OS Android 10
Pixel 2 XL
  • Display 6.0 inches
    2880 x 1440 pixels
  • Camera 12.2 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 835
    4GB RAM
  • Storage 128GB, not expandable
  • Battery 3520 mAh
  • OS Android 10
Pixel 3
  • Display 5.5 inches
    2160 x 1080 pixels
  • Camera 12.2 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 845
    4GB RAM
  • Storage 64GB, not expandable
  • Battery 2915 mAh
  • OS Android 10
Pixel 3 XL
  • Display 6.3 inches
    2960 x 1440 pixels
  • Camera 12.2 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 845
    4GB RAM
  • Storage 64GB, not expandable
  • Battery 3430 mAh
  • OS Android 10

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