According to the terms and conditions on the contract signed by every EE customer in the U.K., the carrier has the right to raise the price of the service by the Retail Price Index (a metric that tracks inflation), with 30 days notice. With that in mind, EE has announced that it is raising the price of its current plans by 2.7%, starting on May 28th. That increase is for those who signed up with EE, on or before January 23rd. Those who joined EE after that date, or upgraded to a new contract in the last 30 days, will not have their rates increased.
EE also announced that some customers will see an increase in the price of some other charges. For example, the mobile operator is raising the overage rate tacked on to an account that exceeds monthly caps on voice calls, and text messages. Rates are also going up on calls to 08 numbers, international calls, and MMS. The carrier even has a calculator on its website, programmed to increase your rate plan by the 2.7% increase, so that you can compute your new monthly fee.
If you have a plan with the top rate of £74.99 a month ($124.32 USD), the increase is just £1.99 a month ($3.30 USD). EE customers haven't received notification yet of the price increase, but a text from the carrier should soon arrive.
"You will see a 2.7% increase to your monthly plan charge on any bills you receive from the 28th May, if you joined or upgraded to a 12, 18 or 24 month Pay Monthly or Small Business contract before the 23rd January 2014. This increase is in line with the Retail Price Index (a measure of inflation) published by the Office for National Statistics on the 25th March 2014.
If you joined or upgraded after the 23rd January 2014 then you are not affected by the price increase. If you have upgraded to a new contract in the last 30 days you may still receive a letter, however the price increase is not applicable to your new plan.
For some customers, we are also making changes to a number of other charges such as standard UK calls and texts when you go over your mobile allowance, and other services like calls to 08 numbers, international calls and MMS. These changes will take effect from the 28th May."-EE