T-Mobile will put a 5GB cap on high-speed data use for "Mobile Without Borders" starting next month

T-Mobile will put a 5GB cap on high-speed data use for
Back in July 2015, T-Mobile announced Mobile Without Borders. With this perk, T-Mobile subscribers received unlimited talk and text to and from Mexico and Canada, and still got all of the 4G LTE data that they were entitled to with their regular plan. This allowed a T-Mobile customer to travel throughout North America without having any changes made to their data plan. At the time, T-Mobile said that Mobile Without Borders was really designed to be used primarily in the states and was not made for prolonged international usage.

On Wednesday, T-Mobile announced that it was making a change by capping the amount of data available for subscribers using Mobile Without Borders in Mexico and Canada at 5GB of 4G LTE data. The carrier noted that talk and text will still be unlimited. Once the 5GB cap is met, T-Mobile subscribers will have unlimited data at throttled speeds of 128Kbps on T-Mobile ONE, or 256Kbps on T-Mobile ONE Plus.

The cap takes effect beginning on November 12th. T-Mobile says that it is making the change for a couple of reasons. One, it wants to prevent usage (of data) beyond the intent of the product, and it has discovered that less than 1% of those customers with Mobile Without Borders travel to Mexico and Canada and use more than 5GB of data.


Keep in mind that if a subscriber's monthly allotment of high speed data is less than 5GB, they will be capped at that figure. For example, if a T-Mobile customer is paying for a plan with 4GB of high-speed data, he (or she) will be throttled in Canada or Mexico once the 4GB of 4G LTE data is consumed.


source: T-Mobile

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6 Comments

1. JMartin22

Posts: 2370; Member since: Apr 30, 2013

If less than 1% of their subscription base actually go over the 5 GB allotment anyway, I don't see the necessitation to put a hard cap on it then. It's not costing them a tremendous amount of money. All this is really is bad unnecessary PR for them

2. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Why you don’t get throttle to 3G speeds but down to 256kbps? That’s painfully slow.

3. gigicoaste

Posts: 456; Member since: Feb 21, 2016

"without borders" but with borders. all carriers really deserve bankruptcy for misleading and so called marketing they have.

4. thxultra

Posts: 457; Member since: Oct 16, 2014

Hate to say it but this is the year that T-Mobile starts becoming more like Verizon. This is just the latest. Started with Charging a "upgrade support fee" for Jump On Demand Upgrades (soon to be followed by a down payment something jump on demand wasn't supposed to ever have for base devices). Second was not giving Netflix to all customers only those on T-Mobile one and then making fun of AT&T for doing the same.. .Really T-mobile, Third is this adding caps for mobile without borders. Seems to me would be easy enough to see who is abusing the program. They know which tower you are using.

5. atlvideoguy

Posts: 73; Member since: Feb 24, 2012

T-Mobile is beginning to look a lot more carrier! I guess their doing this to fall in line with SoftBank policies Sprints parent company.

6. RoryBreaker

Posts: 218; Member since: Oct 11, 2015

Bad move T-Mobile...very bad move!

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