T-Mobile employee allegedly steals sex video from customer's phone

Here's a story you're not likely to hear T-Mobile CEO John Legere talk about, at least not on social media. According to WFTS-TV, a 25-year old T-Mobile employee in Pinellas Park, Florida named Roberto Sanchez-Ramos was arrested this past Friday. Ramos allegedly found a sex video on a customer's phone and sent it to his own personal email account. The customer, who had given her phone to Ramos to reboot and reactivate, noticed that her email account was accessed and that the picture was sent to the rep's email address.

Ramos was busted and charged with offenses against computer users and scheme to defraud. He is being held on $10,000 bond. And this is not Ramos' first arrest while wearing the T-Mobile magenta. Last year, Ramos pleaded guilty to a felony charge to defraud by artificially inflating his T-Mobile sales commission. He was given 18-months probation and ordered to reimburse the carrier by $200. He has now violated the terms of that probation with Friday's incident.

Prior to his T-Mobile-related crimes, Ramos had been charged with grand theft in relation to a 2013 arrest. That charge was dismissed after he was placed in a pre-trial intervention program for first-time offenders.

We understand the carrier's wish to give someone a second chance in life. But in a business that deals with consumers in person, there should be a zero-tolerance policy. It is a little late, but we hope that if it can be proven that Ramos did indeed commit the act he is charged with, he receives a pink (not magenta) slip from T-Mobile and is not allowed to come back.

source: ABCNews, SmokingGun



1. Derekjeter

Posts: 1572; Member since: Oct 27, 2011

Sounds about right from a T-Mobile employee

4. sgtdisturbed47

Posts: 974; Member since: Feb 02, 2012

Yeah but why the heck would she keep such a video or photos on the phone in the first place? Delete after rubbing one out instead of keeping it for a creep, Google or Apple to access.

15. ahmuzencab

Posts: 192; Member since: May 12, 2017

That's probably the most absurd way of thinking I have read all day >_>

17. Behyjoon

Posts: 39; Member since: Oct 19, 2016

Maybe because you're idiot!

23. ahmuzencab

Posts: 192; Member since: May 12, 2017

Yes, good job.

24. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

What? This could be anyone...whether they work for T-Mobile or not. You're such a douchebag!

2. tbacba

Posts: 134; Member since: Mar 31, 2010

The employee is a loser (who hopefully receives some jail time), but the customer is an idiot. Who leaves a sex video on their phone when bringing it in for servicing?

5. black02wing

Posts: 34; Member since: Feb 05, 2007

A lot! I guess you'd be surprised. I spent over a year as an experience rep at _____on. the things i saw while doing transfers or helping customers save to the cloud.

8. DurTeeDee

Posts: 151; Member since: Sep 05, 2014

Yes this 1000% I one helped an older gentleman clear...over 100 tabs of gay porn from his phone on two separate browsers.

6. L0n3n1nja

Posts: 1600; Member since: Jul 12, 2016

Working for Verizon I saw some NASTY stuff on phones, and a few good things as well. Customers come in needing help and do NOTHING to hide their porn weather it's them or downloaded. I didn't go looking for it, didn't take it, but when you open up the gallery and it's right there in plan sight, it's a bit messed up. One time was an old lady needing help with changing her wallpaper, so I showed her how to do it and her gallery was filled with porn. Like WTF lady. We had a couple old guys in with issues and you open their internet app to troubleshoot something and it loads porn sites. Some people make no attempt to hide the stuff. Some are clueless how to, others fill their cloud with porn. lol

9. KingSam

Posts: 1515; Member since: Mar 13, 2016

My point exactly.


Posts: 1168; Member since: Oct 05, 2015

That's what you get for being a New Age freak-a-lique. Ladies and Gents, take note of what types of activities you shouldn't be engaging in...or at the very least do a better job of hiding it!

7. L0n3n1nja

Posts: 1600; Member since: Jul 12, 2016

I wonder, is this guy a T-Mobile employee or is he working for an indirect store? With Verizon indirect stores didn't have the same hiring requirements, drug test/background check weren't required like corporate Verizon employees.

10. HillaryClinton2020

Posts: 192; Member since: Feb 08, 2017

T-mobile is cheap, so does the employees and customer service. AT&T ftw

13. flavius22

Posts: 218; Member since: Aug 23, 2015

I had a problem with a phone bought in Ireland. The charger stopped working. They said they need to check the phone and it will take one week to service it. They also advised me to backup everything as they will reset the phone for privacy reasons. I was like wtf?

14. trublackrose

Posts: 45; Member since: Apr 14, 2015

The Internet is for porn. The internet is for porn. So grab your .... and double click for porn porn porn

19. boriqua2000

Posts: 260; Member since: Mar 11, 2009

On what website did he post the video? Is she hot?

20. darkkjedii

Posts: 31749; Member since: Feb 05, 2011

She should get a device with secure folder, (S8 Plus), and his ass should be fired and prosecuted. All my smut is in secure folder, and that's another feature Apple needs to add to the iPhone. We keep lotsa sensitive information on our devices for quick access. Dude is creep man.

21. traitortohisownheart

Posts: 16; Member since: Sep 17, 2014

As a former VZW store manager, this used to be incredibly common btwn 2005-2009. Still is, but consumers onto it now. Once the iPhone launched people got hip to it, but my techs had code words to call each other to the back room when needed. It was needed alot. Even fired someone for having a memory card with hundreds of photos and videos he showed new associates to act cool I'm just VERY surprised at how surprising this article makes it sound lol

22. ryansc375

Posts: 36; Member since: Nov 11, 2014

Wow. They really are the uncarrier.

27. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Samsung Knox for the win!

28. Reybanz88

Posts: 102; Member since: Jul 28, 2016

It's sad that they hired him and kept him employed, even after all these charges and blemishes to his record. He must have been from a third party store def not corporate.

* Some comments have been hidden, because they don't meet the discussions rules.

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