Spam is a serious issue for some T-Mobile customers (UPDATE: T-Mobile blocks the source)

Spam is a serious issue for some T-Mobile customers (UPDATE: T-Mobile blocks the source)
Some T-Mobile customers have been having problems with spam. The issue started toward the end of last month, and has continued throughout the new year. Customer Care reps have been telling T-Mobile subscribers that a server problem is at fault. Much of the spam has been sent to T-Mobile customers who are using tmomail.net.

The source of the junk messages is a 4-digit shortcut that begins with 9***. But the number changes with each message which means that blocking the number is of no use. And since the spams aren't being sent in response to anything you've signed up for, you can't send a "STOP" message to get them to stop. Some of the spam contains messages of a sexual nature, so if you have young children using your T-Mobile account, you should make sure that they are not receiving these messages.

T-Mobile is reportedly working on a fix. If the problem with spam is particularly bad on your handset, you might want to consider a change of phone numbers. If you get one of these messages and it contains a phone number, you should forward the message to T-Mobile at 7726.


Example of spam received by some T-Mobile customers

Example of spam received by some T-Mobile customers


source: Reddit via TmoNews

UPDATE: T-Mobile has informed us this morning that it has blocked the source of the spam. In an email, the company told us "Our teams have now identified and blocked the sources of the unwanted text messages. We apologize to any customers who may have been inconvenienced."

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13 Comments

1. SaintHelena

Posts: 397; Member since: Nov 05, 2014

I like the spam meat in that can. nyummy....

5. AfterShock

Posts: 4146; Member since: Nov 02, 2012

Fried in a cast iron pan with hash browns are decent on hangover Sundays.

2. Dthawk

Posts: 42; Member since: Feb 11, 2014

omg I thought my phone was infected. I guess I'm relieved to hear it isn't a unique problem. Wonder if Tmobile will do anything to fix this

3. TreyTreyTaylor

Posts: 725; Member since: Dec 21, 2010

Glad to say it's never happened to me.

4. theguy2345

Posts: 1216; Member since: Jun 24, 2014

It has happened to me and other people in my household multiple times. I actually got one yesterday. I just thought it was a new scam or some one sold my name again. They should fix it because it is pretty frequent. The last one was about a dieting smoothie. And as you said, some of them are sexual. I though it was a pedophile trying to seduce kids. It's a good thing they are fixing this.

6. joseram695

Posts: 79; Member since: May 28, 2012

Glad it has happend to me

7. youlookfoolish

Posts: 192; Member since: Dec 14, 2012

Many T-Mobile customers look at their bill as spam.

8. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

I have received a few spam messages on my tmobile note 4, glad they took care of it.

9. techloverNYC

Posts: 601; Member since: Nov 20, 2012

I been having this issue lately glad Im not the only one.

10. checkmymike

Posts: 216; Member since: Dec 28, 2011

The maker SPAM luncheon meat should sue phonearena for this. The meat company has nothing to do with this article.

11. bugsbunny00

Posts: 2260; Member since: Jun 07, 2013

never had of this spam thing on mine, my kung fu (security) is strong..

12. ldpantoja

Posts: 31; Member since: Oct 21, 2014

I don't think that they blocked anything. Just received two text messages. I tried to forward them to 7726 but it fails to send.

13. JadeMoon

Posts: 145; Member since: Aug 12, 2012

I had the same thing going on. Actually just today I started getting spam texts from totally fake email addresses. Tmobile still has some work to do. I couldnt even register these emails as spam because they didnt have a number attached to them.

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