Schedule some free one-on-one tutoring on how to use your Android flavored Verizon phone

Schedule some free one-on-one tutoring on how to use your Android flavored Verizon phone
For those who have bought an Android model at Verizon and aren't sure how to get the most of your device, Big Red is now offering free 30 minute one-on-one classes to help those who have purchased a Motorola DROID, Motorola DEVOUR or HTC Droid Eris learn the intricacies of the Android OS. A Business Week writer recently scheduled some time to learn more about his just purchased Motorola DROID. The problem was the short battery life that the user was experiencing. During the 30 minute session, the writer was informed about the need to close apps that are open in the background and how to download tools from the Android Market to help. Other questions were asked, most of them not the kind that anyone reading a phone blog would probably ask, such as whether Wi-Fi speeds are faster than 3G. But these lessons might come in handy for relatives or friends who are constantly bugging you by asking you questions about their new Android device. If they are a Verizon customer, mention the free sessions which are offered at Verizon's corporate stores on weekdays from 11am to 7pm. Have them call their local store for an appointment. Remember, these tutoring classes are not for the more advanced user to go ask about how to root their DROID. They are meant to teach Android newbies how to become proficient on all of the features that such a phone has to offer.

Motorola DROID Specifications | Review
Motorola DEVOUR Specifications | Review
HTC DROID ERIS Specifications | Review

source: BusinessWeek

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18 Comments

1. T-Money3000 unregistered

Also the weekly workshops are available too.

2. jogutier

Posts: 324; Member since: Feb 12, 2010

And the weekly classes last two hours. Not bad big red

3. scottmbolt unregistered

I hope they get bombarded with 80 year olds

4. agnosj

Posts: 9; Member since: Jun 04, 2009

Makes me wanna go apply for a job :)

5. ILOVEtechnology unregistered

ANDROID SUCKS!!!!!!!!

10. scottmbolt unregistered

With a name like "ILOVEtechnology"... you would thing you might just be impartial to different OSes. Obviously you dont "love technology" ... you are probably just another douche bag apple fan boy. Your name should me "ILOVEcrapple" or "GetThisCrappleOuttaMyAss" ...

13. rwolf1984

Posts: 536; Member since: Jun 06, 2009

scottmbolt...you are a h8r too. u assumed he's an apple fan boy...maybe he love the Instinct or blackberry? i cant believe i gave you a +1. I wish I could take it back

18. cammian

Posts: 27; Member since: Dec 15, 2009

hahaha I thought what you said was true and funny, you made me laugh because you are right. I have used both an iphone 3GS and I am now on the droid, I like the droid a lot better then the iphone, iphone is really not that cool.

6. Mateo8326

Posts: 472; Member since: Jul 15, 2009

Isn't that why it comes with an instruction manual ........lol

8. CODYPHOBIA

Posts: 58; Member since: Jun 21, 2008

if you have purchased a Droid you will find there IS NO MANUAL included....it can be downloaded online though. The only thing included is a "Quick Start" tips and tricks guide

15. Mateo8326

Posts: 472; Member since: Jul 15, 2009

wow that sucks so you buy the phone and good luck from there......lol

7. rwolf1984

Posts: 536; Member since: Jun 06, 2009

Some stores have been doing this with blackberry as well...way to go VZW...stores are usually way too busy to get any instructions and personal attention, which can be frustrating for customers especially because they are getting their first smartphones Apple stores have do demonstrations for their products iPhone...but Apple stores are few and far between. Hopefully some of the other carriers will learn from this example if they are not already doing this in their own stores...

9. trueblue450

Posts: 1; Member since: Mar 12, 2010

hahah poor bastards who have to train them, serious if you pick up an android you should be the type of person who can figure it out or research it online/read manual. 80 year olds shouldnt get pdas

11. hcbarclay

Posts: 62; Member since: Dec 20, 2009

Sprint has always offered this service and it's called READY NOW. It has always been free and it is sad that a company who supposedly has the network is just now offering to train you to use your device that you just invested a lot of time and money into. Way to go BIG RED for finally getting with the program! Maybe you will work on your in-store customer service issues or maybe the issue that a messaging phone now requires data which is a forced and unnecessary?

12. rwolf1984

Posts: 536; Member since: Jun 06, 2009

I am familiar with the Ready Now program and its retarded. It is not very thorough and just covers basics. You cannot go in-depth right after the sale. Customers are always in a hurry. Some Verizon stores have been offering blackberry training classes regularly. You can get much more out of a class or a thorough one on one session.

14. hcbarclay

Posts: 62; Member since: Dec 20, 2009

aaactually Bueller, the customers can choose either way to get the information, appointment based or in store at the time of the sale...and it is more in depth than you would think...they tell you when the latest software updates and how to perform soft and hard resets...what else you got?

16. dha_george

Posts: 54; Member since: Jan 27, 2010

isn't that what the sales people should be doing with their customer's during the last step of the sale's process? it's called educating your customer on their device it's not hard. it sounds to me that the sales people need to be doing a better job at doing this. I know if i buy a $200 smart phone and sign-up for a $30 month data plan the rep selling it to me better have me leaving the store knowing how to use my new device PERIOD!

17. anthonybmancini

Posts: 8; Member since: Apr 03, 2009

i work for them... im a tech.. and we have been doing this since the time i been there which has been 9 months.. and its any phone we have a one on one sit down class with, 30 minutes long, or longer depending on the individual. they are called DLC , Device Learning Class. It's not just Android, or blackberry, its any single phone, it can range from your basic lgvx5600 to a motorola droid, its not particular device. its free, and we help the customers learn their devices and make sure its the phone for them.

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