Samsung looking to update Galaxy S4 to free up more storage space for users

Samsung looking to update Galaxy S4 to free up more storage space for users
The Samsung Galaxy S4 is one of the hottest Android handsets this year, but the fact that its most popular 16GB version actually turned out to only comes with around 8GB of free storage space for end users was a disappointment. After a huge outrage from the community, and after its initial hard-headed reaction, Samsung seems to have made a 180 turn on the issue. The Korean company first said that users complaints are worthless and they should just go and get an expansion microSD card.

Now, the company is starting to change its mind about the problem with less than expected user available memory:

"We appreciate this issue being raised and we will improve our communications," Samsung spokesperson said for CNET UK. "Also, we are reviewing the possibility to secure more memory space through further software optimisation.

"Samsung is committed to listening to our customers and responding to their needs as part of our innovation process."

The dramatic lack of storage space comes from the much heavier TouchWiz interface that comes with the Galaxy S4. Many users point out that Samsung has introduced a ton of new features like gestures and eye detection that not a lot of people would use. Yet those exact features take up a lot of the internal storage on the device.

It is also true, though, that Samsung is the only company of the big ones that releases its flagship with a microSD card expansion slot. Apple and HTC for instance do not support expandable storage.

source: CNET UK

Related phones

Galaxy S4
  • Display 5.0" 1080 x 1920 pixels
  • Camera 13 MP / 2 MP front
  • Processor Qualcomm Snapdragon 600, Quad-core, 1900 MHz
  • Storage 64 GB + microSDXC
  • Battery 2600 mAh(17h 3G talk time)

FEATURED VIDEO

104 Comments

1. thethird

Posts: 72; Member since: Mar 28, 2013

I believe samsung can fix this [+]

5. xperiaDROID

Posts: 5629; Member since: Mar 08, 2013

Of course they can! :)

18. quadrazeus

Posts: 359; Member since: May 03, 2013

Dude you're awfully cheesy! lmao!

55. lovesamsung9x unregistered

yes they will have wireless SD card from Korea for all costumers

61. Nathan_ingx

Posts: 4767; Member since: Mar 07, 2012

Haha...that's new. +1 Wireless sh¡t...haha...

71. xperiaDROID

Posts: 5629; Member since: Mar 08, 2013

Hahaha......that's what I call INNOVATION! xD

63. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

Yeah that is how you take care of your customers. They will go back to the drawing board & fix this issue to keep customer satisfaction up. If it were Apple they would have said you are using your storage wrong. lol

70. Nathan_ingx

Posts: 4767; Member since: Mar 07, 2012

Actually, Samsung's retort in the first place was somewhat like Apple's reply. They'd fall into one category...if there be any. Fortunately, this update announcement is their saving grace.

79. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

Yeah I have to agree with you there, BUT Samsung 180'd & all is very good. They tried the Apple thing but learned from Apple's mistakes & didn't want to duplicate it. lol +1 to you!!!

84. HDShatter

Posts: 1021; Member since: Jan 17, 2013

No company can be worse than Apple.

104. quakan

Posts: 1418; Member since: Mar 02, 2011

You're absolutely right! I forgot how terrible leading in profits could be.

22. tiara6918

Posts: 2263; Member since: Apr 26, 2012

Let's wait and see if they can. Go ask s voice what is the best cell phone and it'll answer you apple iPhone

25. tiara6918

Posts: 2263; Member since: Apr 26, 2012

Why the thumb down?I'm serious about this. I've asked the galaxy note2 what is the best cellphone and it answered Apple iPhone. If only I can give you a screen shot

38. Daftama

Posts: 639; Member since: Nov 03, 2012

Just like when we asked iphone when siri came out it said Android until Apple changed and no matter what is the best phone in the market it will always say iphone...for your info s4 is the best in the market right now

41. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

nope the s4 isnt the best the htc one is the best for some, sony xperia is best for other etc you see where im going nothing is the undisputed best as all offer pro's and cons' ohh and dont give me the sales means best bs

92. ncarlosmiguel

Posts: 206; Member since: May 14, 2013

So by your logic S4 is the best. Plus the sales.

96. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

are you stupid? you cant understnd my logic if you come away with that bs seriously your comments shows you havent read mine or your just trying to be funny. ive seen you support troll so i dont really expect much so please explain how you came to that conclusion even though the first line in my comment is ''nope the s4 isnt the best''

97. Azure01

Posts: 127; Member since: Aug 16, 2011

He's not stupid, by your logic some people find certain phones to be the best. So by your logic the s4 is the best...to some people. Don't make such a broad statement then chastise him for following it.

99. ncarlosmiguel

Posts: 206; Member since: May 14, 2013

Nice to see people with logic in this site from time to time. Thanks bro.

98. ncarlosmiguel

Posts: 206; Member since: May 14, 2013

Yeah I somehow can't understand your logic. Seems contradicting. And I don't support troll coz I like WP8. But it really has far less apps compared to Android and iOS. Facts are facts and thats where we agree. "htc one is the best for some, sony xperia is best for other" S4 is the best for most, so by your logic s4 is the best right?

100. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

omg your dense your original comment was ''S4 is the best. Plus the sales.'' cut the crap you were using sales to mean the best like many on here, your real transparent with that comment this is how it should have been put '' the s4 is the best option for some'' theres no need for sales as it doesnt prove anything other then whats popular mostly thanks to marketing apple and samsung excel at marketing and it shows so my logics fine yours needs checking, and the who support back up crap is childish stand on your own stop high fiving each other

101. ncarlosmiguel

Posts: 206; Member since: May 14, 2013

LOL no need to be mad bro. If no one bought your One or xperia or lumia could you still say they are the best? So sales must play a role, no? And I could stand on my own its just that.. Its nice to give high fives LOL.

102. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

yes i could as sales dont equal best, if thats the case you and everyone else with have to admit the iphone was the best as it sells well so sales dont mean best, lumia can be the best for someone, xperia etc the same how are you not getting this i have an 808, it was a niche device but its the best for me and what i need...starting to understand ?

103. ncarlosmiguel

Posts: 206; Member since: May 14, 2013

Ofcourse iphone is the best by your logic as it is best for some if not most. I dont have anything against that or your nokia or sony or htc. Its just that you cant call it BEST if they are all equal. To be the best it needs to be above the rest. And how will you quantify that? By screen size? No. By camera pixels? No. Yes you are right. By sales.

45. tiara6918

Posts: 2263; Member since: Apr 26, 2012

I never said iPhone is the best cell phone,it was s voices answer when I asked the question. I am simply stating the fact. I am not lying,I asked the galaxy note 2 and that was its answer,if only I could insert the screen capture on this comment,I would do that. For all ya Sammy fanboys who thumbed me down go ahead and ask your galaxy s voice what the best cell phone is.

52. jromy

Posts: 114; Member since: Feb 26, 2013

God...how is that even remotely relevant to what this article is about. let it go already...sheesh.

60. tiara6918

Posts: 2263; Member since: Apr 26, 2012

I was replying to comment no.1 and not directly to this article. Since he/she was saying that Samsung could fix this I decided to add what else could be improved,so s voice came into my mind. Fine,ill let it go already..

85. HDShatter

Posts: 1021; Member since: Jan 17, 2013

You can take a screenshot on android.

90. Nathan_ingx

Posts: 4767; Member since: Mar 07, 2012

O.o Screen-shot of "S-voice answering which the best cell-phone is"?? Is that possible?

93. ncarlosmiguel

Posts: 206; Member since: May 14, 2013

Yes it is.

* Some comments have been hidden, because they don't meet the discussions rules.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.