Samsung issues statement on replacement Galaxy Note 7 devices exploding
Samsung is dealing with another media nightmare as reports of exploding replacement Galaxy Note 7 units start to pop-up with worrying frequency. First, a supposed replacement Note 7, that was also powered down, caught fire in its owners pocket as a Southwest flight was about to depart earlier this week. Another supposedly safe Galaxy Note 7 has also ignited in Taiwan.
Due to the rising uncertainty, U.S. national carriers are now letting worried customers replace their Note 7 smartphones with another device of their choice for free, while AT&T is reportedly considering stopping sales of the handset completely. Samsung briefly remained quiet, but has now issued the following statements on the matter.
Regarding the Southwest flight incident, Samsung said:
The brief statement was followed by a longer response shortly after: