Samsung Galaxy S8: highly fragile, but repairs are not too costly


The Samsung Galaxy S8 and S8 Plus with their 'infinite glass' designs are two highly fragile phones, but good news is that the repairs are relatively easy and not prohibitively costly, according to a recent article by the Motherboard. The publication spoke with a number of independent repair shops that confirmed that Samsung's design makes it possible to replace the screen of the Galaxy S8 relatively easily and affordably.

The 'bezel-less' new Galaxy S8 family features hardened Gorilla Glass 5 on both sides, the latest toughened glass solution that provides the maximum protection from drops and scratches, but glass is still glass and various drop tests confirm that so much glass is prone to breaking relatively easily.

Electronics insurer SquareTrade performed a breakability test on the Galaxy S8, consisting in dropping and tumbling the phone, and that particular test actually showed that the S8 is the most breakable phone put through it. The Galaxy "S8 is the first phone we've tested that's cracked on the first drop on all sides," SquareTrade said in a video accompanying the test.


And when it comes to screen replacement costs, here are the figures: prices for replacement Galaxy S8 screens start at slightly north of $200, some $50 to $100 cheaper than the launch price of replacement screens for Samsung's last year model, the S7. In comparison, price for the replacement of an Apple iPhone 7 screen stood at the whopping $300 at launch.

"It's low for an OLED panel in a new flagship, especially for new screen tech like the Infinity Display," Kev Notton, founder of San Diego-based RepairMapr said for the Motherboard.

The take-away from all of this is simple: be careful with your lush new Galaxy S8, as it is a glass phone after all.


Related phones

Galaxy S8
  • Display 5.8" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 64 GB + microSDXC
  • Battery 3000 mAh(30h talk time)

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54 Comments

1. juandante

Posts: 679; Member since: Apr 23, 2013

Coming from Samsung this doesn't shock me. We had lame phone quality since the S3, cheap plastic or fragile breaking hardware even on the pretended 'premium' hardware models. This is why I will never buy Samsung. I am waiting for a better brand as the all mighty Nokia or switch to a brand with better quality control.

12. Mxyzptlk unregistered

I agree. +1. I don't see why they continue to defend Samsung despite the poor quality their devices. Why would you pay $900 for something so fragile?

26. Jason2k13

Posts: 1462; Member since: Mar 28, 2013

Maybe because your also paying for the design, technology, the screen, software, features etc. If you wanted a phone that can withstand drops then that's what the galaxy active was made for. But hey even if Samsung was perfect, trolls like you would always find someway to hate it.

35. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

@MXY - Because they choose too. They don't have to buy anything. If you don't wanna buy it...don't. No one is making you. DUMMY! When the iPhone 8 comes out with a similar design. are you gonna say the same thing? Because I am screens-shotting this post and show you, how much of a hypocrite you all are.

13. Tyrion_Lannister unregistered

Anyone who believed S3 as premium needs to reevaluate his life choices.

38. RoryBreaker

Posts: 218; Member since: Oct 11, 2015

LMAO!

14. combatmedic870

Posts: 984; Member since: Sep 02, 2015

Well I've had my S7 for a year. Zero problems.

21. Heisenberg

Posts: 374; Member since: Feb 11, 2015

I've had s6 edge for more than 2 years and no problem. I was gonna upgrade to S8 but this guy is still flying so no upgrade for me. Perhaps if note 8 checks the boxes

52. sissy246

Posts: 7111; Member since: Mar 04, 2015

I had my note 5 for almost 2 years, still looks new.

20. miketer

Posts: 520; Member since: Apr 02, 2015

This reminds me, no one's giving LG G6 it's due attention.

22. JumpinJackROMFlash

Posts: 464; Member since: Dec 10, 2014

That's because it's not worth any attention.

29. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

It doesn't deserve any attention. What's so great about the G6?

33. Tech_fan

Posts: 94; Member since: Mar 28, 2017

its a really good phone overall, but i think S8 is better in every Aspect... after samsung my second choice can be G6

43. miketer

Posts: 520; Member since: Apr 02, 2015

Since this article is about fragility, I think I'll be more confident to spend money on a sturdy phone -https://m.youtube.com/watch?v=mJ9rQ6yI04c

28. Tech_fan

Posts: 94; Member since: Mar 28, 2017

Stupid comment from a SUPER STUPID iSHEEP, not surprized at all. by the way S8 is too much for you...

32. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Really? So you're saying, other phones made of glass and metal are less vulnerable to damage. just because they arent made by Samsung? This S8 is 90% glass you stupid moron. Plastic phones aren't any cheaper than those made of Aluminum and glass. You need to educate yourself. First off, older smartphone use plastic screens, which never break vs glass. Cheap is cheap dummy. Aluminum is cheap, glassis cheap and plastic is cheap and last I checked all phones are made of them. So yours and PA's Samsung hate is really disturbing. What you all gonna do when the iPhoen 8 comes? Its gonna be made of the same cheap materials. You all asked for a more "premium" feeling phone. You all loved glass and metal so much. Now to watch all of you cry and whine over it is simply stupid This is what you asked for, so why are you complaining about it. All the phones you buy are made of the same stuff. So your Samsung BS is just that BS. Samsung doesn't make the glass, the glass is gorilla glass. Whine to Corning. Samsung uses the strongest aluminum, so at least they wont bend in your pocket like a certain other phone we know of...right? Aluminum if you drop it will still scratch and dent because it is a soft metal. o I am curious how other phones would be of better quality? Please explain? I know you wont answer, because what you said was BS.

37. Tech_fan

Posts: 94; Member since: Mar 28, 2017

the most funny thing is..:"SquareTrade, an American extended warranty service provider for consumer electronic devices"..LOL.. so i think its not very hard to understand whats going on EXCEPT "CASUAL iSHEEPS"

48. Unordinary unregistered

Lmfao look at your rage hahaha. What a SSheep

49. xondk

Posts: 1904; Member since: Mar 25, 2014

That said, what do you honestly expect without bezel? bezel makes it so the glass doesn't take the direct impact, will be very similar with any other phone with near no bezel, so not really as much Samsung as much as general design.

2. MattPerkins1

Posts: 94; Member since: Mar 25, 2017

On top of being fragile, this phone runs highly insecure OS which spies on you 24/7. Basically nerds and geeks are the buyers of this phone because they think specs are everything even if it performs poorly than a 2 year old iPhone.

3. cmdacos

Posts: 4201; Member since: Nov 01, 2016

#clueless

4. Omran2000

Posts: 101; Member since: Aug 18, 2016

Evidences please ?

5. NoAllegiance unregistered

troll much?

8. marorun

Posts: 5029; Member since: Mar 30, 2015

MattPerkins dont be an ass plz Android work with permission and every app need to ask for those permission. If you say no then its over. As for performance the S8 is the first samsung phone thats i find to be speedy and very fluid. So tired of clueless iphone user... ( and for the record i just won an iphone 7 at work *work for a cellphone shop* and i am using it now as work phone and yes its fast but the UI is very boring and i feel very limited.)

11. saveferris

Posts: 36; Member since: Jul 11, 2014

Lol and you think Apple doesn't spy on you. Geeks choose this phone because they are geeks they know technology. People like you choose the iPhone to stragecially place it on a table where it can be seen next to your decaf skinny soy latte at your local cafe.

15. Phonehex

Posts: 763; Member since: Feb 16, 2016

@mattperkins1 - How stupid are you?

34. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

@MATTPERKINS1You really are stupid, aren't very smart...are you? lol IOS is way more insecure vs Android. You really need to go read the facts. The only thing that ever makes a computer insecure is the person using it. SO your claim no matter the platform is all BS. Preferring something else doesn't make it better. Stop being ignorant. Why don't you go troll somewhere else. All these haters like PA hatin on the Galaxy S8, because its better than anything sold on the planet right now. The Galaxy S especially has been unbeatable since the very first model in almost every metric.

6. bucknassty

Posts: 1337; Member since: Mar 24, 2017

why do people constantly think glass will survive against concrete? Are we that dumb? Some people need to repeat middle school science.

9. marorun

Posts: 5029; Member since: Mar 30, 2015

Why do OEM continue to use cheap material thats break easily? thats the real question.

16. Hallyu

Posts: 790; Member since: Jul 21, 2015

How is it cheap material? The S8 is built using the latest Gorilla Glass 5 both on front and back panel. Bring your hate somewhere else.

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