Samsung Galaxy S8 burn-in issue is limited to a single phone so far

Samsung Galaxy S8 burn-in issue is limited to a single phone so far
A few days ago, we told you that to avoid burn-in on the Super AMOLED screens used on the Samsung Galaxy S8 and Samsung Galaxy S8+, Samsung has the virtual home button move around a very small distance. This allows the pixels that were being used to turn off while lighting up a fresh group. This is done to supposedly prevent any burn-in issue. Or does it? On a South Korean social media website, a Samsung Galaxy S8 owner uploaded a photo that allegedly showed that his screen was affected by burn-in on the lower part of the glass near the virtual home button. Samsung responded by saying that it has an algorithm in place on the phones in order to prevent this from occurring. Besides the one particular case, the company says that it has not received any other complaints about this issue.


What makes this particularly problematic for Samsung and consumers, is that there aren't many options available to repair a screen with a burned-in image. Actually, there are two. You can replace the screen, or replace the phone. Considering that Samsung took a big hit with the recalled Samsung Galaxy Note 7, executives at the company must have their fingers crossed very tightly.

This isn't the first problem that Galaxy S8/Galaxy S8+ users have experienced. So far there was the issue with the screens that came out of the box with a red-tint. Samsung corrected that problem with a software update. Others have had connectivity problems with the Wi-Fi on their unit. Another update will be coming to the rescue.

To reiterate, it would appear that the burn-in issue has been isolated to just one handset. One faulty device should allow Samsung brass to breathe a sigh of relief. But they can't get too complacent. After all, the Galaxy Note 7 fiasco also started with a single unit.

source: KoreaHerald via BGR

Related phones

Galaxy S8
  • Display 5.8" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 64 GB + microSDXC
  • Battery 3000 mAh(30h talk time)
Galaxy S8+
  • Display 6.2" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2450 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh(24h 3G talk time)

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64 Comments

1. sissy246

Posts: 7111; Member since: Mar 04, 2015

Sure burn in can happen but, it take more time then a week or two.

3. peace247 unregistered

God this oled burn in issue is exaggerated too much..... I've seen countless LCD displays with burn in.

8. sissy246

Posts: 7111; Member since: Mar 04, 2015

"I've seen countless LCD displays with burn in." Yep, had it happen to one of mine.

13. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Please, burn in is happening to every OLED device in existence and will not be solved until Apple releases the same screen in an iPhone.

38. omnitech

Posts: 1131; Member since: Sep 28, 2016

Lol thanks I needed that.

27. diggie32

Posts: 388; Member since: Apr 03, 2016

No. No you haven't.

37. Mxyzptlk unregistered

No it isn't. Screengate.

40. marorun

Posts: 5029; Member since: Mar 30, 2015

LCD display NEVER burn in. they may Ghost or have image retention wich is temporary ( turn off device for 15 min turn on and its completely gone ) Burn in is burned pixel wich happen on OLED AMOLED SAMOLED and plasma tv. every screen of this type will eventually suffer from it. But its not very often and you really need to abuse for it to happen anyway.

50. TechGirl90 unregistered

"LCD display NEVER burn in. they may Ghost or have image retention wich is temporary ( turn off device for 15 min turn on and its completely gone ) Burn in is burned pixel wich happen on OLED AMOLED SAMOLED and plasma tv. every screen of this type will eventually suffer from it. But its not very often and you really need to abuse for it to happen anyway." Exactly This! I had a Nexus 4 that experienced Image Rentention, and after restarting the device, It's gone. The Demo Units I see in Stores I feel are a Forshadowing of what to expect from AMOLED Panels vs that of LCDs. I really honestly don't see why some folks on here (and Tech Bloggers/Media) think LCDs should be done away with when I feel LCDs have more of an advantage than AMOLED. Display Longevity: LCD More towards realistic colors on LCDs compared to AMOLED (If calibrated correctly). The only advantage AMOLED has over LCD is Power Efficiency, and that effeciency shows itself when you're viewing content with Dark Elements; but start viewing content with Bright Elements and watch the Battery drain because all the diodes on the Panel are emitting light. I believe AMOLEDs make more sense to be implemented on Televisions than Smartphones, because what's displayed on TV 99 percent of the time is constantly changing, Content doesn't remain static like you would find on Smartphones (Logos from TV Channels are an exception). LCD is better than AMOLED IMO.

59. monoke

Posts: 1161; Member since: Mar 14, 2015

Well stated argument! Fully agree. There's a reason amoled still comes in a pentile matrix. It's to slow down the decay of blue pixels which leads to permanent image retention. Yes Tvs are more suited for oled tech cuz there are constant image movement or u can change channels, etc. Phones especially with now static nav keys and such is a hazard. This is another reason computer screens are a big no-no and have yet to embrace oled. Too many static elements.

5. Unordinary unregistered

Like the Note 7. Average PA user: "Oh it's not an issue it just happened on 1 phones"

9. sissy246

Posts: 7111; Member since: Mar 04, 2015

1 phone does not make it a issue.

11. westicktogether

Posts: 50; Member since: Mar 15, 2016

NO. Unordinary is talking about the explosion incident. It was originally 1 phone, then they all started exploding.

25. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Actually...and factually...the "all" didn't. 60 out of 4M+. Doesn't sound like all though. Maybe you should look up what "all" means. Maybe you should go back to school and actually sit in class.

55. cheetah2k

Posts: 2254; Member since: Jan 16, 2011

But it makes good Click Bait ... like every other (non Apple related) article on iPA. This is just typical - iPA focusing on phone issues before the new iPhone is released so that people wait for Apple.. I've seen this sh*T every year for the last 5 from iPA..

17. shamrock_sean

Posts: 37; Member since: Apr 27, 2017

Hmmm it is not exaggerated as burn in happens way way more on AMOLED compared to LCD. After 2 months I have burn in on my Galaxy A5 2017 with the notification bar.

22. cmdacos

Posts: 4198; Member since: Nov 01, 2016

Bent iPhone sixes only happened to nine people too right?

2. bobby84

Posts: 595; Member since: May 13, 2016

Unless it's a software glitch I don't have any burn in on mines

4. nctx77

Posts: 2540; Member since: Sep 03, 2013

Burn up or burn in #Samsung experience

35. Mxyzptlk unregistered

#Shamesung experience.

6. nique0201

Posts: 62; Member since: Nov 28, 2011

If I was Samsung I wouldn't fret... The pixel has a AMOLED display and the softkeys don't move and they burn in. It's no biggie you don't see Google pissing their pants . It's part of having a AMOLED display. Of it would bother you to much why not just gat a G6 and a IPS display.

34. sissy246

Posts: 7111; Member since: Mar 04, 2015

"you don't see Google pissing their pants" The only ones pissing their pants is the haters and IPA. Making a mountain out of a mole hill with one phone. When the iPhone comes out with it and there are reports of burn in let's see if IPA even does a article about it.

7. ph00ny

Posts: 2031; Member since: May 26, 2011

I've owned many many OLED devices and non have burnt in Wife owned one OLED device and it's burnt in nicely Main difference, she keeps her screen on 100% brightness and on all the time while being charged as well. Way she used her note4, Samething would have happen on LCD

23. AlikMalix unregistered

I have an old iPhone 5 that I use as a remote camera (Manything App). The screen is on for months with the Interface that never changes (such as recording button, frame and text on it). - I take it down to either update it or reset the viewing angle (once every couple of months or so) there's no issues with burn in - but I see ALL Samsung phones on display at bestbuy - all have burn in!!!

26. Macready

Posts: 1821; Member since: Dec 08, 2014

You forgot one extra exclamation point. I have an LCD monitor on a server that is on for months and it has burn-in. I just got back from Best Buy and none of the phones have burn-in. Look, more anecdotal stuff that serves no purpose.

28. AlikMalix unregistered

I'll take a photo next time.

31. willard12 unregistered

You also said that all the iphones in your family work perfectly.....then rave about the great customer service you receive each time you take a phone into Apple Store for repair. You also said you would never buy a phone without force touch.....then said you were about to buy a Note 7 but for the recall. You also said Qualcomm was the company that wasn't paying contractors and people need to "do some research--Geez", and Apple was the one who wasn't paying contractors. The list goes on and on and on with your fake stories, BS anecdotes and false comments. So yeah, go ahead and take that photo. You can even use portrait mode.

36. AlikMalix unregistered

I have no issues with iPhones in my house - but we do drop them in tubs or wet, and damage the screen - I got kids, my iPad 3 rolled down the stairs onto tiled floor at bottom, they used it as a skateboard (screen got scratched). And yes, Apple Store service is really really good. I always buy android phones when it's time to upgrade. 2017 is my upgrade year and you guys rave about Note 7 as the godly phone - it would be natural to try that when it's time to try android again. And f**k you for Qualcomm part of the comment. I came back, and corrected myself (no one admits when they're wrong on PA) - just like many of PA readers, I read other sources just to make sure the story is complete - and I read some bad source before commenting - I explained that. And you comeback like a little bitch and throw it back in my face again. Screw you. But the burn in is true. Maybe not for s8's as they're just came out, but the s7's I saw - ALL HAD BURN IN from the damn promo video that is playing on the screen (the images weren't even static) and I will get a damn photo next time.

56. cheetah2k

Posts: 2254; Member since: Jan 16, 2011

iPA click bait. its a shame that's what phonearena has turned into.. Used to be good.. 4-5 years ago

43. marorun

Posts: 5029; Member since: Mar 30, 2015

Macready turn off the screen unplug it for a few hours... magic burn in disapeared.. its not burn in its image retention and only very crappy old lcd monitor have those. i never seen a phone with LCD screen with image retention unless there was some kind of defect with the phone itself.

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