Samsung Galaxy S8 burn-in issue is limited to a single phone so far

Samsung Galaxy S8 burn-in issue is limited to a single phone so far
A few days ago, we told you that to avoid burn-in on the Super AMOLED screens used on the Samsung Galaxy S8 and Samsung Galaxy S8+, Samsung has the virtual home button move around a very small distance. This allows the pixels that were being used to turn off while lighting up a fresh group. This is done to supposedly prevent any burn-in issue. Or does it? On a South Korean social media website, a Samsung Galaxy S8 owner uploaded a photo that allegedly showed that his screen was affected by burn-in on the lower part of the glass near the virtual home button. Samsung responded by saying that it has an algorithm in place on the phones in order to prevent this from occurring. Besides the one particular case, the company says that it has not received any other complaints about this issue.


What makes this particularly problematic for Samsung and consumers, is that there aren't many options available to repair a screen with a burned-in image. Actually, there are two. You can replace the screen, or replace the phone. Considering that Samsung took a big hit with the recalled Samsung Galaxy Note 7, executives at the company must have their fingers crossed very tightly.

This isn't the first problem that Galaxy S8/Galaxy S8+ users have experienced. So far there was the issue with the screens that came out of the box with a red-tint. Samsung corrected that problem with a software update. Others have had connectivity problems with the Wi-Fi on their unit. Another update will be coming to the rescue.

To reiterate, it would appear that the burn-in issue has been isolated to just one handset. One faulty device should allow Samsung brass to breathe a sigh of relief. But they can't get too complacent. After all, the Galaxy Note 7 fiasco also started with a single unit.

source: KoreaHerald via BGR

Related phones

Galaxy S8
  • Display 5.8 inches
    2960 x 1440 pixels
  • Camera 12 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 835
    4GB RAM
  • Storage 64GB, microSDXC
  • Battery 3000 mAh
  • OS Android 9.0 Pie
    Samsung One UI
Galaxy S8+
  • Display 6.2 inches
    2960 x 1440 pixels
  • Camera 12 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 835
    4GB RAM
  • Storage 64GB, microSDXC
  • Battery 3500 mAh
  • OS Android 9.0 Pie
    Samsung One UI

FEATURED VIDEO

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless