Samsung Galaxy S7 demand on the rise as many Note 7 owners choose to get one instead


Samsung has just made the second Galaxy Note 7 recall official, but most carriers and retail partners have already started to offer full refunds or free replacement phones to those who bought the phone and decided to heed the company's warning to turn it in.

Despite the fact that analysts predict a serious fallout in terms of trust towards Samsung's brand, many Galaxy Note 7 owners have decided to replace it with another smartphone made by the same company.

And since the next best thing to own from Samsung's portfolio is the Galaxy S7, it appears that 90% of customers returning the Note 7 chose to replace it for free with the S7 edge. The information has been confirmed by channel retailers in Taiwan, but the situation might be similar in other countries as well, including the United States.

Although Samsung reportedly decided to ramp up production of the Galaxy S7, many carriers and retailers have already depleted their inventory and are now waiting for new shipments to arrive.

In Taiwan, Samsung confirmed that those who bought the Galaxy Note 7 can head to any retail partner or carrier in the country and ask for a full refund or a free replacement phone. Customers who choose the S7 edge or the Note 5 will receive a $95 gift certificate.

Since the Galaxy Note 7 is much more expensive than any of these two Samsung phones, consumers will also get a refund in any-price gap, which is usually between $125-$155 for the S7 edge, and between $125-$220 for the Galaxy Note 5.

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39 Comments

1. Martineverest

Posts: 521; Member since: Oct 27, 2015

good..bad news for iphone 7 and pixel phones

12. Martin_Cooper

Posts: 1774; Member since: Jul 30, 2013

How is note 7 complete failure is bad news for pixel and iphone? On contrary lots of people have lost complete faith in samsung and are jumping the ship to other OEM's.

17. LilJokr unregistered

Idk about complete, as 90% percent of people exchanged their phone for the S7 Edge and the demand for that phone is on the rise.

23. NarutoKage14

Posts: 1348; Member since: Aug 31, 2016

I was most likely going to get the Note 7 by the end of the year. Now I'm going to get the Pixel XL.

2. Mxyzptlk unregistered

Meanwhile those of us who have wisely chosen to pass on Samsung devices for better phones.

5. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

"for better phones" Don't think you're smart enough to know what "subjectivity" is. "Samsung devices" I would get it if you said Note 7, but all Samsung devices?

32. Mxyzptlk unregistered

Because Android is better when you aren't dealing with bloated software and lag. It's called the truth.

37. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

It's called YOUR truth, just because you're not using those extra features doesn't mean nobody is using them. Once again, you're not even remotely smart enough to know what subjectivity is, and the fact that not everyone wants the same thing as you.

39. Mxyzptlk unregistered

Get over it. It's my opinion.

7. xfire99

Posts: 1207; Member since: Mar 14, 2012

Too bad, there are no better phones thsn Samsung devices.

16. Foxgabanna unregistered

Wrong answer! iPhone 7 Plus

18. acruzlu unregistered

Wrong iPhone 7 plus is such a downgrade, the great stuff about the iPhone 7 plus was great in 2014.

22. John-Knotts

Posts: 380; Member since: Feb 28, 2015

Played with a 7 plus in the store. Was bored in 5 minutes. Very fast phone. Not much else interested me.

31. Trex95

Posts: 2383; Member since: Mar 03, 2013

2014 Android phones had 3D Touch and dual camera! The only Android phone comes with dual camera G5 and second camer just for wide angle photo unlike iPhone 7 plus second camera for 2x zoom.

19. leftheodo

Posts: 108; Member since: Oct 21, 2011

Hahahahahahaha. iPhone 7 plus. Hahahahhaha. Good one! Wait, that wasn't a joke?

26. tedkord

Posts: 17480; Member since: Jun 17, 2009

Yes, the iPhone 7 is the wrong answer.

33. Mxyzptlk unregistered

You wish. Looks like the Note 7 is dead. So much for "Best Big Phone" lol.

10. NewroticSlob

Posts: 182; Member since: May 09, 2013

C'mon, Mxy! You're better than that! You understand the benefits we all have enjoyed since this competition began. I mean, what would cars, TV's, homes,...pretty much anything, be like today if there wasn't someone pushing another to get better? Unless you want to drive a Model T around or play Pong for the millionth time or pay even more exuberant prices for gas? :)

13. drunkenjay

Posts: 1703; Member since: Feb 11, 2013

he isn't better than that.

27. tedkord

Posts: 17480; Member since: Jun 17, 2009

He hates Samsung with every fiber of his being. It's mainly motivated by the fact that for the past 3 years Samsung phones have been rated the best on the market. Kills him deep down.

34. Mxyzptlk unregistered

Yet Apple was voted most favorable company. You're an even worse shill than the other guy.

38. IronTech

Posts: 153; Member since: May 27, 2016

They were the most valuable company because on this planet there are a lot of low IQ people like you.

25. bolosantosi

Posts: 103; Member since: Sep 20, 2016

Nice joke

3. phonehome

Posts: 812; Member since: Dec 19, 2014

Note 7 isn't the only latest Samsung catching firehttps://www.yahoo.com/tech/battery-samsung-phone-burst-office-wasn-t-note-175906939.html Starting in 2017, Samsung should make a resolution to restore the user-replicable battery feature in ALL their handsets so that the juicer can be inspected. One more 'firegate', and Samsung's prestige in the cell phone industry could end up being like Sears in the retail store sector.

8. Macready

Posts: 1830; Member since: Dec 08, 2014

4. ebilcake

Posts: 1231; Member since: Jul 16, 2016

Galaxy S7 Edge is still a great phone, offering all Note 7 users this as a replacement would be the best solution, maybe with something extra to seal the deal like Gear VR or high capacity microsd card. So long as look after their customers they will get through this.

9. WPX00

Posts: 512; Member since: Aug 15, 2015

$100 credit for your next carrier bill in the US if you exchange with any other Samsung phone. $95 in Taiwan as stated by the article. It's enough for a Gear VR.

28. tedkord

Posts: 17480; Member since: Jun 17, 2009

I don't like the edge. I think I'm going to pick up an Axon 7, those speakers are apparently amazing. I'll have to see if it functions ok on Verizon (conflicting reports), but there's just no compelling device that could replace the Note 7.

35. Mxyzptlk unregistered

The V20. The Nexus 6P. The iPhone, as always despite your denial. The Pixel phones. All are better than the No 7.

6. chenski

Posts: 785; Member since: Mar 22, 2015

S7e still great ya know

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