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Samsung Galaxy S7 catches on fire in cup holder

Posted: , by Alan F.

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A 27-year old senior at Old Dominion University by the name of Shaunique Lamb, says that her Samsung Galaxy S7 went baa...d. The handset caught on fire while inside a cup holder. What made the incident so serious was the fact that Lamb was driving her car while the smoke was billowing out from the phone. Lamb said that the phone was not plugged into the charger, but was synced to Bluetooth so that she could listen to music being played from an app on the device.

The incident took place on February 23rd, and Lamb was able to escape serious injury by pulling off to the side of the road until the smoke cleared. What had her shaken up was the thought that she usually has the phone on her person. Having escaped personal injury, Lamb couldn't escape financial harm. She took the phone back to the Sprint store from where she had purchased it, and was told that even with her Asurion insurance plan, she would have to pay a $200 deductible.

Lamb said that she was in touch with Samsung, but was afraid that the manufacturer wasn't taking the matter seriously. Samsung did release a statement that said that it needed to physically examine the device in question so that it could determine what happened. Based on Sammy's statement, it would appear that Samsung has yet to receive the burnt remains of the phone from Lamb.

"Samsung stands behind the quality and safety of the more than 10 million Galaxy S7 family phones in the U.S. We are working with Ms. Lamb to retrieve the device and learn more about what happened. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident. Mobile phones are complex devices and there are many factors that could contribute to their malfunction."-Samsung

source: CatalixTV, WTKR

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posted on 02 Mar 2017, 00:15 14

1. AlikMalix (unregistered)


Isolated incident. Nothing to see here folks.

posted on 02 Mar 2017, 00:18 4

3. Arch_Fiend (Posts: 3359; Member since: 03 Oct 2015)


I have to agree, you just don't hear/read about to many S7s catching fire. The edge on the other hand has a little reputation lol.

posted on 02 Mar 2017, 08:58 1

57. juandante (Posts: 654; Member since: 23 Apr 2013)


Shamesung want all the money and all the profit. They make their phones with low quality materials and pack it up as a high end device and expect that it doesn't backfire. .Never. I or we will return to Shamesung again since the S5 cheap platic, S6 no sd card, Note 7 gate and now this.

posted on 02 Mar 2017, 14:40

71. TechieXP1969 (Posts: 14041; Member since: 25 Sep 2013)


How many S7's in total have caught fire? Maybe 2 or 3?.

The issue here is simple. All phones get hot especially underload.

However I think where Samsung mistake is, parts that get hot, are all together on the PCB.

Heatpipes and heatsinks are useless without active cooling. PERIOD.

Then you have to consider that waterproofing a phone, took away any release for heat to escape.

The fact that any waterproof phones arent catching fire regularly is a miracle.

But of course PA so quick to post a Smasung phone caught on fire article. Yet I know of 3 recent iPhone stories that happen in just January that PA didn't post

China stated in just the past months, iPhoen failures have increased quite a bit.

Which jives with PA's posted story that 58% of iPhone in Q4 2016 failed.

Fact shows many of the failures were related to the phoen catching fire. Yet no iPhone has been banned from sales, or airplanes.

Even though 3 iPhone have caught fire on planes, 2 of which were in the air and could have killed everyone onboard, they still have NEVER been banned.

Only one Note 7 caught fire on a plane, the plane hadn't even left the terminal and posed no immediate danger to anyone onboard.

posted on 02 Mar 2017, 00:37 8

9. gdawilson (Posts: 163; Member since: 21 Jul 2014)


Nothing to see? It's not an every day thing to be accustomed your phone catching on fire :/ . As an Android owner, I wouldn't be defending Android (or Samsung) saying "it's an isolated incident". As a past Samsung device owner I will not be returning to them, nor recommending them - and that was prior to these reports of their devices catching on fire (or worse, blowing up).

With the Galaxy 7 series (including the Note), Samsung has been having trouble with those devices catching on fire. Not so much much with the Galaxy 7, but I wouldn't defend them about it.

posted on 02 Mar 2017, 08:43

52. marorun (Posts: 5029; Member since: 30 Mar 2015)


S7 catching fire is isolated indeed.

but S7 has a bad tendency to overheat and a lots ( load of client with cracked screen and camera glass because of heat )

So if the battery is deffective and and its overheat here the result you get.

posted on 02 Mar 2017, 13:51

67. TechieXP1969 (Posts: 14041; Member since: 25 Sep 2013)


Best thing you've ever said.

posted on 02 Mar 2017, 00:16 2

2. Nathan_ingx (Posts: 4278; Member since: 07 Mar 2012)


It's a cup holder woman! Not a phone holder! That's probably the reason.../s

posted on 02 Mar 2017, 00:44 1

13. Plasticsh1t (Posts: 2036; Member since: 01 Sep 2014)


http://www.reactiongifs.us/please-disperse-nothing-to-see-here-naked-gun/

Move along.

posted on 02 Mar 2017, 01:05 4

17. piyath (Posts: 995; Member since: 23 Mar 2012)


Samsung has a bad track record with substandard manufacturing practices in recent years. The best example is the embarrassing battery gate on Note 7. Samsung has to get their s**t together if they want to do business with high end markets.

posted on 02 Mar 2017, 01:11 4

20. Plasticsh1t (Posts: 2036; Member since: 01 Sep 2014)


Don't forget about the corruption scandal which completely destroyed their reputation.

posted on 02 Mar 2017, 23:16

79. RoboticEngi (Posts: 1045; Member since: 03 Dec 2014)


http://www.news.com.au/technology/gadgets/mobile-phones/apple-investigates-after-iphone-7-plus-explodes-in-incident-echoing-samsungs-smartphone-scandal/news-story/f44a8ea8c5dcc5fe8ae99a1cc0477565

posted on 02 Mar 2017, 01:53

30. xondk (Posts: 1904; Member since: 25 Mar 2014)


My guess, she was charging, forced into down into cupholder, charge cable got bend forcefully causing problems, because the origin site seems to be the bottom and not where other batteries have caused issues.

But clearly people want to bash Samsung and throw insults, gives a sense of validation? why?
The Samsung galaxy 7 and edge have both been out for ages now, and there's been practically nothing, and 'now' there's a problem? unless samsung switched to using batteries left over from note 7, or from a 'bad' batch like those, I don't see this being anything but user bending charging port enough to cause problems. I can be wrong, but yeah.

posted on 02 Mar 2017, 02:12 1

33. liberalsnowflake (banned) (Posts: 273; Member since: 24 Feb 2017)


Stop watching alex jones show.

posted on 02 Mar 2017, 14:26

68. xondk (Posts: 1904; Member since: 25 Mar 2014)


liberalsnowflake?
What is the point of your post? I don't even know who this is, gathering its some american thing?

posted on 02 Mar 2017, 14:37

70. mikehunta727 (Posts: 1051; Member since: 12 Sep 2014)


He is a Trumpist snowflake who needs his safe space, he is trying to make liberals look bad with his username and ignorant comments but I don't even think he understands the term liberal anyway. The typical internet meme posting warrior who loves Trump, a Trumpist

posted on 02 Mar 2017, 08:49 1

54. marorun (Posts: 5029; Member since: 30 Mar 2015)


There is load of quality issues with S7 and edge as well.

Overheat like crazy from time to time.
Throttle in games.
Freeze and lag in the UI.
Unexpected reboots.
Cracked camera lense ( no impact mark )

ect ect ect.

posted on 02 Mar 2017, 12:32 1

66. mikehunta727 (Posts: 1051; Member since: 12 Sep 2014)


It has lower failure rate vs any other Android OEM(s7/Edge) relative to how much of these are out there already so not sure what your saying. (Source BTG)

posted on 02 Mar 2017, 14:27

69. xondk (Posts: 1904; Member since: 25 Mar 2014)


marorun:
Have you actually experienced any of this, yourself or just saying what various sites claim happens?

I've had my S7 edge since launch, and have had none of those issues, so yeah.

What are your sources?

posted on 02 Mar 2017, 23:42

84. mikehunta727 (Posts: 1051; Member since: 12 Sep 2014)


He has none. He just genuinely really dislikes Samsung

Edit: freaking PA comment system man..

posted on 02 Mar 2017, 23:44

85. mikehunta727 (Posts: 1051; Member since: 12 Sep 2014)


He has none, he truly just dislikes Samsung and makes up ridiculous comments about Samsung devices

For instance, he said once that he had customers come into his carrier store with cases melted to Galaxy S6 and then in the same sentence said"but not one customer come into store and complain about HTC M9 overheat at all" despite the very infamous S810

posted on 02 Mar 2017, 23:16

80. RoboticEngi (Posts: 1045; Member since: 03 Dec 2014)


http://www.news.com.au/technology/gadgets/mobile-phones/apple-investigates-after-iphone-7-plus-explodes-in-incident-echoing-samsungs-smartphone-scandal/news-story/f44a8ea8c5dcc5fe8ae99a1cc0477565

posted on 02 Mar 2017, 23:38

83. mikehunta727 (Posts: 1051; Member since: 12 Sep 2014)


Been posted already by PA few days ago

EDIT: Actually I correct my self, they didn't, but I thought they did because they actually used a image in your article that you linked but different topic title as the thumbnail of this article lol

http://www.phonearena.com/news/iPhones-fail-much-more-often-than-Android-devices-according-to-study_id91587

That's hilarious

posted on 02 Mar 2017, 02:30 1

34. technitude (Posts: 173; Member since: 19 Dec 2013)


The phone does get really hot sometimes. I've seen mine around 60C just sitting in my pocket.
But I think that is because the device turns itself on just by rubbing the screen (even in pockets, even with setting to not turn on in pockets - was told that was how it was designed to work).

It annoys me that without even logging on to the device, you can access SamsungPay and even get to the shopping card bar codes. Not that I'm worried about someone stealing my phone for shopping discounts, but some people might worry.

More annoying is that when my phone self activates in my pocket, it sometimes tries to call Emergency Numbers. This is easily reproducible, all I have to do is walk. Just poorly programmed.

posted on 02 Mar 2017, 04:57

38. opusx28 (Posts: 1; Member since: 02 Mar 2017)


Its kinda funny how these things only seem to happen to 27 year old seniors named Shaunique lol

posted on 02 Mar 2017, 06:43

45. seanwmca (Posts: 1; Member since: 02 Mar 2017)


In Sept I had a Galaxy S7 that was massively over heating, it got so hot just because I had data turned on within a minute of turning data on it got too hot to hold, so I can believe it could catch fire if left long enough, luckily I had insurance and it was fully covered, I had it about 2 months when that happened, and I decided to get another S7 which I've had over 5 months now without issue, so there might have been a bad batch or just bad quality control

posted on 02 Mar 2017, 08:51

55. marorun (Posts: 5029; Member since: 30 Mar 2015)


Bad quality control.

but even if its dont overheat by itself its will get VERY hot when doing intensive task like gaming...

posted on 02 Mar 2017, 06:57

46. nctx77 (Posts: 2373; Member since: 03 Sep 2013)


Let me call my nephew. He has that exact phone and goes to that school...

posted on 02 Mar 2017, 06:58

47. nctx77 (Posts: 2373; Member since: 03 Sep 2013)


Never mind. I saw they were 27 with a different name.

posted on 02 Mar 2017, 07:24 3

48. jessy90 (Posts: 140; Member since: 01 Aug 2016)


Samsung sucks,they have poor quality.

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