Results: Would you trust a Samsung smartphone again?

Results: Would you trust a Samsung smartphone again?
So, now we know the exact reasons why the Note 7 was unfortunate both on launch and re-launch. Well, we know what Samsung believes to be the reasons, at least. The company is now confident in going forward with its 2017 products, with promises having been made that new procedures would ensure that the devices will be safer than ever.

Awesome, we have to say. The fact that we couldn't enjoy the Note 7 for more than a month broke our hearts and we are itching to see what the Galaxy S8 and Note 8 have in store for us. But, on the other hand, Sammy's reputation has been undeniably marred and some customers might think twice before reaching for The Next Galaxy.

We thought we'd ask you if you'd trust a Samsung phone in the future and it seems that most of you are ready to forgive and forget, come Sammy's next flagship. Well, let's hope it's gonna be a cool one!

Would you trust a top-tier Samsung device again?

Yes! I have full confidence that Samsung has learned from its mistake
71.59%
Maybe I'll skip them this year, see if any explosive reports pop up
9.8%
Not touching them until they achieve a solid safety reputation and / or they come out with something VERY cool and I need to have it
7.64%
Nope. I am pretty sure I am done with Samsung
10.96%

FEATURED VIDEO

36 Comments

1. kiko007

Posts: 7493; Member since: Feb 17, 2016

Inb4 Techie calls everyone who didn't vote for the first option "degenerate scumbags"....

4. danny_a2005

Posts: 361; Member since: Oct 06, 2011

I don't give a third chance, they made a recall, shipped it again with more issues, I'm sorry, but this brand is dead for me.

8. Subie

Posts: 2363; Member since: Aug 01, 2015

What were the "more issues" you speak of?

11. Macready

Posts: 1821; Member since: Dec 08, 2014

They will miss you.

33. Settings

Posts: 2943; Member since: Jul 02, 2014

Me too. I have a family, I dont wanna risk injuring someone just for a phone. There are more choices better than Samsung. Not only phones, but appliances too.

34. Zack_2014

Posts: 677; Member since: Mar 25, 2014

Sadly even with ppl like you Samsung is gonna hit record sales next year too xD

36. Settings

Posts: 2943; Member since: Jul 02, 2014

Record sales doesn't equate good quality. My device is not the best seller out there but it has no record of exploding in someone else's face.

10. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I've never done such a thing. Stop using my name. @$$-hole

2. Bernoulli

Posts: 4360; Member since: Sep 01, 2012

When was this poll?

3. Phantom1031

Posts: 264; Member since: Aug 02, 2014

Are u satisfied iphonearena? Surely we do trust

13. ctdog4748

Posts: 797; Member since: Mar 05, 2016

And yet you stay at iphonearena, so how stupid does that make you?

16. willard12 unregistered

Yes. We should all just go to news sites that agree with our point of view. That way, we get to live in our own little bubbles where no dissent or opposing thoughts get in. In fact, I spend all of my time on Fox News, Brietbart, and Drudge Report in order to ensure that I am only exposed to alternative facts. So, how smart does that make me? ./s

5. Kelley71

Posts: 105; Member since: Nov 26, 2012

My Epic was, well, epic in its day, and if Samsung put out the right combination of features and price, I'd trust them in a heartbeat. It's rather moot, though, as they're not, and if I have to compromise, it'll be for the Pixel line.

6. Loubielou

Posts: 603; Member since: Jul 11, 2012

Samsung as put more pressure on themselves by Rushing out the Note 7 to Quick just because Apple were just going to announce there new iPhone 7 models,but in 2017 Samsung now as got to really offer better phones to convince consumers it was just one mistake they have made,All Galaxy phone users want is for Samsung to stop copying iPhones All the Time and please it Galaxy phone users instead

12. Macready

Posts: 1821; Member since: Dec 08, 2014

"Samsung as put more pressure on themselves by Rushing out the Note 7 to Quick just because Apple were just going to announce there new iPhone 7 models" Fact check, the Note 7 came out in the same week as the Note 5 and was delivered to customers in the US on the exact same date as the Note 5. It released according to the 12 month schedule and most components were already used in the S7 Edge months earlier, which was delivered in much larger quantities. In other words, the whole "rush to beat the iPhone" theory, holds very little water. The only real rush, was the second release, where they pushed ATL to produce replacements too fast.

24. tedkord

Posts: 17356; Member since: Jun 17, 2009

Shhhhh. Don't harsh to hate with actual facts.

26. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

This is how you shut a mutha...... up. We know Ifans and PA hate facts. Awesome post dude!!!!! ++++++++A++++++++

7. jellmoo

Posts: 2588; Member since: Oct 31, 2011

To be honest, I'm a little more inclined to trust Samsung now. They can't afford another PR fiasco, so I have a feeling they'll be doubly careful.

9. d1g1te

Posts: 59; Member since: Oct 04, 2016

I'm owner of S7 Edge which is suffering from vertical greenish purplish line design flaw. I lost my receipt and even it is oblivious that phone is less than 2 years old. Samsung rejected to fix faulty device they sold me. Thanks, but no Samsung anymore due to this bad behavior to their flagship customers. BR, Lukas

18. sissy246

Posts: 7111; Member since: Mar 04, 2015

Not sure I believe you, but more info would help. What condition is your phone in. If it is scared up then no they said they will not replace phone that look like they have not been taken care of and look like it has been dropped a lot.

21. 0kax0el0

Posts: 238; Member since: Nov 15, 2012

I have a similar situation. I bought an Injustice Edition, after one month of use it begun having problems to read the microSD, I though it was a faulty card and changed it, to my surprise it didn't read the new card at all and the tray got stucked. I took it to Samsung service where I was told that the phone had been hit (quite suspicios that a hit would damage card reader pins but no screen or glass back) and warranty wouldn't cover repair... replace the whole motherboard by the way. For the price they were charging me I decided to buy a Moto Z Play, it doesn't have the same raw power but battery life is stellar. Now the S7 edge has been demoted to be backup phone, just need to insert a mockup microSD so the tray doesn't get stucked again. It's a shame, it's really a great phone, but that customer service and that obnoxious edge screen are a big turn down, and seeing as how they are planning to go edge with the flagship line this year seems like a Samsung it's not in a foreseable future for me...

14. JMartin22

Posts: 2370; Member since: Apr 30, 2013

Watch more fluff news pieces arise of "exploding" Galaxy S8. Units for money.

19. sissy246

Posts: 7111; Member since: Mar 04, 2015

Yeah, there will be people out for a buck. When they get cought if hope Samsung takes them for every dime they have.

15. irossdrummer

Posts: 369; Member since: Jan 17, 2015

Galaxy s8! Hell yes!

17. fullstrength

Posts: 4; Member since: Aug 31, 2011

i done with samsung, for 2 reasons, they are a big fan of apple, and dont care about power users.

20. talon95

Posts: 998; Member since: Jul 31, 2012

Why did PA stop the poll with only one hour of data? There were 600 votes when I looked not long after it was posted, so there is a full day of data missing.

22. dmitrilp_

Posts: 330; Member since: Sep 12, 2016

I would think twice before moving to another brand, I trust in Samsung all the way.

23. raky_b

Posts: 390; Member since: Jul 02, 2014

I don't see why not, but i would be crazy to give 1000$ for a Samsung

27. xdza1979

Posts: 296; Member since: Aug 08, 2015

PA why generlaizing ? The issue was with Note series not all samsung smart phones..

28. Plasticsh1t

Posts: 3106; Member since: Sep 01, 2014

431+ s-sheep are throwing their lives away.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.