Reports mount about Windows Phone 8 freezes, random reboots and battery issues

Reports mount about Windows Phone 8 freezes, random reboots and battery issues
Windows Phone 8 is here and it’s been here for a couple of weeks now. This means that users have had some time to really dive deeper into the ecosystem, and as that is happening complaints are mounting that Microsoft’s platform reboots randomly and a lot of folks are having battery issues.

The issues are mostly reported on the HTC Windows Phone 8X and the Nokia Lumia 920, so it seems that we are not dealing with problems with a particular handset, but rather with the platform.

The most common complaint is that the system would randomly freeze and reboot. The frequency of those reboots varies, but some users complain it happens once nearly every day. Devices would also freeze randomly.

The other grievance is about a quickly draining battery. Now, it’s interesting to hear from you, our users, whether you have experienced any of those issues on your Windows Phone 8 device? We’ll keep an eye about a possible solution, and let you know when Microsoft patches this.

source: Microsoft Support, WP Central via The Verge

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74 Comments

1. MeoCao unregistered

This is only software glitches and that can happen with any new OS. For WP8 lack of Notification Center and features like Google Now, Google Voice search..is much bigger problem,

12. jubbing

Posts: 150; Member since: Aug 20, 2008

Google Now, Google Voice sure (but bing search is there by voice), but Notification center while needed isn't as big a need. With smaller tiles, your home screen is the notification center. I'm sure it's coming, but it's not like everyone is dying without it and can last till it comes in the next update I suppose.

14. MeoCao unregistered

I see it differently, I think WP8 needs Android like notification center more than anything else. Your phone now acts like your personal assistant and it must organise your information for you. Live tiles look nice but they keep information separately in each tile so it will take you a lot of time to read all those notifications and if you have many notifications it will be very frustrating experience. There are apps that do not have live tiles so their notifications will be lost. On the other hand you can't control the available notifications like blocking those you don't need, and you cannot act on them like delete or access the information. I think MS realize that and they are scrambling to build that feature, but this can be too late as MS is very slow company and competition will not stop and wait for MS.

26. cdgoin

Posts: 614; Member since: Jul 28, 2010

WHY..? is "notification center" an issue. 4 small one tiles on top PHONE - Email - Facebook - Twitter FULL BAR Messages 4 small tiles underneath Wife-Daughter-Son-Son Last I checked that's a Notification center a better one than Google personally.

67. jroc74

Posts: 6023; Member since: Dec 30, 2010

For one.....the notification center, shade on Android (and now iOS) is available on every home screen. (dont know about iOS) Pull down and its there. Even the lock screen. (dont know about iOS) To me thats better. Its available just about everywhere. (dont know about iOS) The Live Tiles is more like widgets. Which is fine, I dont like the whole uniform look of the Live Tiles.

68. jroc74

Posts: 6023; Member since: Dec 30, 2010

Meant to say I just dont like the whole uniform look of Live Tiles.

30. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

An Android-like notification center would most likely get WP into patent problems with Google. It is only a matter of time before Google's application for its Notification center patent issues (it may have already issued). MS isn't stupid, so if using tiles as an analogy for a Notification center won't work, plan on waiting a while for anything like what Android offers.

70. CRICKETownz

Posts: 980; Member since: Oct 24, 2009

why recommend a feature that is already done by someone else? doesn't that contribute to the lack of choice in the industry? I think WP8 will do fine without an android-like notification panel. as far as the issues it's having...this is pretty much common on any smart phone, so why did this become an article...

22. gwhyte01

Posts: 44; Member since: Jul 09, 2008

Why does the lack of google services in a Microsoft phone make it a deal breake?? Get a google phone.

2. tigermcm

Posts: 861; Member since: Sep 02, 2009

why is it when a new update to a software comes out we bash it because of a few bugs but when iOS comes with an update we say nothing but great things(not including this last update)

27. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

Apple got quite a few complaints over Siri when the 4S was released. When their arrogance reached we heights over iMaps, they got slammed. The problems kept coming though, and we are now at release 6.0.1 with 6.1 beta released to developers for testing. I wonder how long until there is an .0.1 version of WP8?

28. darkkjedii

Posts: 30964; Member since: Feb 05, 2011

Isn't this article about wp8

32. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

It is, but I was replying to tiger's post. My reply draws from the iOS experience and extrapolates a probable scenario (.0.1release) for WP8.

37. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

is it? see from the comment i thought it was a promotion for android.......seriously android users (not all) love to jump on other phone os's problems

64. parkwaydr

Posts: 572; Member since: Sep 07, 2011

funny, the only time android was brought up....was when you did it..... reading comprehension is a great thing you know.

66. jroc74

Posts: 6023; Member since: Dec 30, 2010

lol....really. The only thing remotely related to Android in Doug's post was his username...lol. And funny how the guy Doug was replying to mentioned iOS....and no one asked him about the article being about wp8...

73. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

err maybe you need some lessons in reading mate the first many comments are talking about android and the notification which means android was all ready brought up but carry on your android fellowship of fanboys will support you

76. jroc74

Posts: 6023; Member since: Dec 30, 2010

errr....you posted " see from the comment......" That signifies one. Since you reasoned to Doug's post, most ppl woulda thought you meant Doug's post you replied to. And if you meant his earlier post....how is that a promotion for Android? ..

3. bojan

Posts: 188; Member since: Oct 06, 2012

this happens too on my windows 8 on my laptop

4. redmd

Posts: 1926; Member since: Oct 26, 2011

Ballmer and elop better fix this fast.

5. onethreealpha

Posts: 14; Member since: Mar 28, 2012

Windows you say? oh. That's a "product feature" looks like they did carry over a whole bunch of stuff from winmo after all

11. GJanee

Posts: 214; Member since: Jun 29, 2011

your ignorance is remarkable

13. onethreealpha

Posts: 14; Member since: Mar 28, 2012

My ignorance? As a previous winmo user I would argue that freezes, reboots and battery drains have been pretty consistent with MS phone OS's for years. Seems they can change the code but not the flaws. your lack of facts to back up your statement is a reflection of your own ignorance.

18. GJanee

Posts: 214; Member since: Jun 29, 2011

as if you have backed up your first comment with facts... :D sit down kid, you're not that smart. :D i'm a wp7 user for 1,5 years now and only had like 3 random reboots and 1 freeze, no battery drains at all (runs at least 1,5 days with average use) and that's it. i did not use winmo, but i could care less about it, since it is dead. i bet you have never used a current windows phone device to back that crap up you are saying about the platform. come again maybe?

71. onethreealpha

Posts: 14; Member since: Mar 28, 2012

I lol'd. You probably never used winmo because it didn't ship on the fisher price toys you were playing with when I started using mobile handsets.

72. GJanee

Posts: 214; Member since: Jun 29, 2011

and you are the one who raged about "lack of facts" yesterday... hmm... now that you can't come up with anything reasonable, you're going to try and insult me instead? :D good job dork, grow up and try again. your supposed age and number of mobile devices used seems to be inversely proportional to how smart you really are.

25. Just_a_boy

Posts: 183; Member since: Oct 18, 2011

some people are trapped in past... Windows NT is a brand new windows kernel, so some bugs may appear, despite some issues windows phone 8 is one of the faster and fluid OS to date, I had the opportunity to play around with my cousin's Lumia 920 and it crushed my brother's iPhone 5 in every aspect, try new experiences buddy!

55. saiki4116

Posts: 413; Member since: Mar 31, 2011

great comment dude..

6. drahmad

Posts: 480; Member since: Aug 20, 2011

the verge. what else can u expect from the verge. that's the most famous Microsoft hater

23. Mobile-X-Pert

Posts: 565; Member since: Dec 20, 2010

Wow, I hate those guys from theverge.

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