Price as advertised: T-Mobile ONE plans now include all monthly taxes, fees and surcharges


Wow, so T-Mobile is really doing this, after hinting at the CES show that it will be doing away with the various taxes, fees and surcharges in their monthly bills, but incorporate them in the price of the plan that is advertised instead. The carrier just sent us a press release saying that "T-Mobile ONE now includes all monthly taxes, surcharges and fees." Thus, when you see $40 per person for a family of four with auto pay, that is exactly what you will be charged at the end of the month.

In its usual style, T-Mobile's PR team explains that in a customer survey it did, many of the respondents described getting unexpected taxes and surcharges rolled in their monthly bill often feels like being “punched in the face” or “kicked in the stomach.” Hear, hear. But, yes, the press release also gives an example with Verizon’s $110 family plan that actually costs $210.70 on average with all the fees tucked in neatly, and that's not far from the truth, so kudos to the Un-carrier, and hopefully others will follow suit. 

Moreover, T-Mobile's unlimited ONE plan will now be enrolled in the Un-contract and KickBack services, where there are no unilateral price jackups, and the customer can get up to $10 back per line when they use 2GB or less for the month. The taxes and fees inclusion will start as early as your February bill, too, pretty neat. 

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15 Comments

1. libra89

Posts: 2281; Member since: Apr 15, 2016

Interesting.

2. sissy246

Posts: 7112; Member since: Mar 04, 2015

What I see happening is they will do this kind of stuff for as long as they can to reel you in and then the prices will go up tell they are milking you just like all others.

9. chillywill95831

Posts: 11; Member since: Apr 05, 2015

That simply isn't true. You're guaranteed that price for as long as you have uninterrupted service through T-Mobile. It's no different than any other carrier. I'm still in on a very old plan that's a great fit for my usage, and I've not been forced into any other plan although they've tried to sell me on the benefits of changing my plan.

11. tedkord

Posts: 17357; Member since: Jun 17, 2009

Any other carrier? Verizon last year raised my price $20 per line per month. No contract means just that - no contract. Neither party is bound to any terms.

12. remixfa

Posts: 14605; Member since: Dec 19, 2008

TMO doesnt play that game. I don't think they ever have. Your plan is your plan until you change it. Generally speaking though, their new plans are a bit better than the old ones. I've changed to the new ones almost every time.

17. tedkord

Posts: 17357; Member since: Jun 17, 2009

T-mobile's parent company has already stated that their strategy isn't sustainable.

18. MartyK

Posts: 1043; Member since: Apr 11, 2012

If they are so concern, why not remove all those fees off other's plan. Like the one I am on.

10. chillywill95831

Posts: 11; Member since: Apr 05, 2015

That simply isn't true. You're guaranteed that price for as long as you have uninterrupted service through T-Mobile. It's no different than any other carrier. I'm still in on a very old plan that's a great fit for my usage, and I've not been forced into any other plan although they've tried to sell me on the benefits of changing my plan.

3. Foxgabanna

Posts: 597; Member since: Sep 11, 2016

T-Mobile works great if you live in a metropolitan city. But for those of us that travel, it sucks BBC. Sprint has gotten alot better at this, but you just can't go wrong with VZW or AT&T.

4. sissy246

Posts: 7112; Member since: Mar 04, 2015

So true

5. talon95

Posts: 998; Member since: Jul 31, 2012

By travel, you mean in the US, because if you travel to Canada and Mexico T-mobile has pretty good coverage and it is all included (unlimited 4G). In Europe they also provide unlimited 2G data free. If you've been watching their coverage they have added a lot of towers in the last year. ND, MT didn't have any coverage last year and now I drove through and was amazed that it rarely roamed on AT&T. In the next few weeks they will announce how much 600mhz they were able be buy with their $7 billion, and I expect that to put them on par with VZW by next year. They're not perfect on coverage, but overall they far surpass the other carriers. Maybe they'll merge with Sprint or USCel still.

7. Acdc1a

Posts: 473; Member since: Jan 21, 2016

Not even the US any longer. Coverage is almost everywhere. I've been without service one time and I travel extensively. That was the southernmost island in the Outer Banks.

6. civicsr2cool

Posts: 269; Member since: Oct 19, 2016

This is how Cricket does there plans, I love it!

13. iqjumpuw

Posts: 62; Member since: Nov 09, 2013

I don't have Tmobile since I get employee discount through another carrier but they are making some serious progress. Say what you want about their network coverage, loud mouth CEO, etc... I have no doubt in my mind that Tmobile is by far the most consumer friendly carrier out there. Everyone else keeps copying whatever Tmobile does: getting rid of contracts, free international roaming, WiFi calling, simplified billing just to name a few. Tmobile is benefiting everyone because other big carriers are forced to be more competitive now by offering lower price. Win for all.

16. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Ok. Your move AT&T. Don't raise your prices anymore or you will be told to go bleep yourself.

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