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More than half phone users are terrified of losing their contacts, a study finds

By Victor Hristov

Published: Jul 19, 2011, 12:08 PM

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More than half phone users are terrified of losing their contacts, a study finds

Today's smartphones are much more than just a phone, but even with seamless Internet access and as extendible as they are through apps, at their core they remain a social tool. A recent study by address book solutions provider Plaxo confirms that as 55% of users found the biggest hassle of losing their phone to be the back up of their address book.

Those users were above all concerned to lose their contacts, even more than they were afraid to lose photos, documents and music. Many called backups “priceless,” in the study, and not surprisingly so, as two thirds of users stored both professional and personal contacts in the same address book.

21 to 31 year olds have been the most pro-active when it comes to backing up their contacts online, and the most people falling in that group were likely to use a address backup tool. Overall, while 72% of users back up the contacts in their smartphone, only a quarter of users backs up their personal data online.

Curiously, there are some other surprising nuggets in the study. The number one reason for losing a phone, for instance, has been reported to be dropping it in the toilet as 19% of users have reported such misfortune. Check out the infographic to the right for a detailed look at the study's findings and feel free to chime in with your address book back-up habits.

source: Plaxo

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Victor, a seasoned mobile technology expert, has spent over a decade at PhoneArena, exploring the depths of mobile photography and reviewing hundreds of smartphones across Android and iOS ecosystems. His passion for technology, coupled with his extensive knowledge of smartphone cameras and battery life, has positioned him as a leading voice in the mobile tech industry.

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