Microsoft to close update info page, and make newest OS build available per carrier request

Microsoft to close update info page, and make newest OS build available per carrier request
It was great while it lasted, but Microsoft is planning to close down its popular website for finding information on the status of your device's Windows Phone update, appropriately called "Where's my phone update?" The website is one that we always wished Google would copy, because it was a great way to highlight who was to blame for a delayed phone update, not to mention the public shame aspect. Microsoft hasn't given any reason why it will be shutting down the site, but has said that some of the update info will still be available on the Windows Phone How-To page. Also, there has already been a groundswell of users complaining to Microsoft about the topic. We've seen recently that public complaints can change policies, so if you want the update page to stick around, you should contact Microsoft. 

In related news, Microsoft has also decided that the newest update to Windows Phone, build 8107, will only be made available to carriers upon request. As we let you know a couple days ago, this is a maintenance build that fixes a number of issues, including the disappearing keyboard bug. This update includes fixes from build 7740, which was never released in the US. Europe has started seeing the 8107 update, but there has been no word at all on whether US carriers will roll out this update, so again, if you want it, let your carrier know. 

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7 Comments

1. Penny

Posts: 1851; Member since: Feb 04, 2011

I'm not liking this...it doesn't usually seem like the carriers are interested in doing anything beyond the bare minimum of what keeps customers happy, so we will have to wait and see how motivated the carriers are to provide the updates to their customers. Based on this new policy by Microsoft, I would guess that they are preparing for some impending fragmentation, which worries me...

3. snowgator

Posts: 3621; Member since: Jan 19, 2011

One decision does not a problem make, Penny. Lets see how Microsoft handles the next couple of decisions and how Apollo gets implemented before panicking. If needed, I will happily throw a fit right next to you if one of the major selling points of WP starts to slide away.

4. Penny

Posts: 1851; Member since: Feb 04, 2011

True, it is not a problem at this point in time. I'm just too busy reading into the implications of the decision.

6. sexcellent

Posts: 4; Member since: Dec 27, 2011

i think carriers need to mind their own business. what stops the carriers from making back room deals with android and apple and then doing this to microsoft on purpose?

7. Penny

Posts: 1851; Member since: Feb 04, 2011

Agreed sexcellent. Also, I think that software companies should be adamant about having control of the update process. It is Microsoft's own responsibility to make sure its customers get the updates, and I would not give middlemen the ability to screw up my product.

2. denney

Posts: 98; Member since: Oct 20, 2011

PA- If a petition comes out against this, please update this post with a link so I can sign it.

5. edrich

Posts: 27; Member since: Jan 02, 2012

Create one?

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