Microsoft says fix for "other" storage issue will come, offers a solution

Microsoft says fix for
Windows Phone 8 users might have noticed that the storage on their phone is being eaten up by a mysterious category called "other." A tweet from Window Phone's Joe Belfiore not only admits the existence of the problem, but also hints that a fix will probably be sent via a future update. At the same time, Belfiore suggests that users disable Windows Phone's SkyDrive auto-upload feature for photos. This is an application that automatically will send your pictures to the cloud.

Judging from the tone of the tweets that have been sent to Joe, along with the number of threads that this problem consumes on the Windows Phone website, this is a hot-button issue that is affecting a lot of users. One app that seems to help, if you believe user's comments, is called Shrink Storage which is available from the Windows Phone Store. A few users said they were able to re-claim 1GB of space and more. It's a free download and is designed to fix the "other" storage issue.

source: @joebelfiore, WindowsPhoneDaily, WindowsPhoneStore via WMPoweruser



1. haikallp

Posts: 319; Member since: Feb 10, 2012

Thee 'Other' storage keeps expanding day by day and the worst part is you don't even know what's causing it..i think its 'shadow' files. Basically, when you delete something from the phone, like browsing history or uninstalling apps, it actually still keeps some data on the phone, like what windows on desktop does too.

3. tward291

Posts: 559; Member since: Feb 14, 2012

I hvnt had a problem with space on my surface or 920 meaning I'm not running low

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.