LG Incite Recall

posted by John V. / Jan 07, 2009, 11:32 AM

This article contains unofficial information.

There have been reports in various direct and indirect channels that AT&T is recalling LG's Incite smart phone. On the heels of announcing 5 million LG Viewty phones sold, there seems to be a software bug plaguing the newly released Incite. Some consumers have stated that the problem could be related to text messages being unable to be sent. Reports have indicated that LG is recalling all the devices shipped to vendors be returned and await a new shipment with a blue dot on the box. This will indicate that the device has been provided with the upgraded software fix. If you have purchased the Incite, you may return it and then exchange for the newer device once it arrives in all retail channels.

via: AT&T

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11 Comments

1. tflex

Posts: 146; Member since: Oct 24, 2008

cant anyone get anything right including att? This is getting a little out of hand with all of these buggy phones.

posted on Oct 20, 2010, 1:42 AM 0

2. SellPhones82

Posts: 569; Member since: Dec 11, 2008

With phones being pushed out half baked to make it out in time for the holidays or to beat anther device out of the gate I think this will be an ongoing trend unfortunately. I'm kinda surprised they will not be fixing it with an OTA update instead of sending them all back to be reflashed which has a much longer tuurn arouind time.

posted on Jan 07, 2009, 1:45 PM 0

3. jovel16

Posts: 59; Member since: Oct 05, 2008

I definitely agree about all these software bugs happening after the phone is released. They need to make it perfect from the start! At least they are swapping them for newer devices.

posted on Jan 07, 2009, 4:23 PM 0

4. JDubreno005

Posts: 25; Member since: Jan 07, 2009

This just shows why I left att..... Rushing product out.... maybe we should start calling att SPRINT ha ha ha (Burn)

posted on Jan 07, 2009, 4:41 PM 0

5. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

haha lol

posted on Jan 07, 2009, 5:23 PM 0

6. STR

Posts: 1; Member since: Jan 07, 2009

Yeah, OMG, because Verizon just absolutely nailed the Storm launch. It had perfect firmware and is a smashing success. Oh, wait, I'm sorry. I was mistaken. The Storm is on firmware update #3 right now, with enough bugs STILL present to make it the most returned product in Verizon history. I guess will just have to realize it's an INDUSTRY PROBLEM, and not a problem with an individual carrier. Sorry fanboi.

posted on Jan 07, 2009, 6:57 PM 0

7. JDubreno005

Posts: 25; Member since: Jan 07, 2009

ha ha ha STR, the storm granted had some latency issues with the firmware, but honestly at least it has the full potential of our network... (MMS, tethering, INSURANCE) ps... eat it

posted on Jan 07, 2009, 9:37 PM 0

8. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

menage a toi. hmm ive never heard anyone spell fanboi like that before dude. haha lol.

posted on Jan 08, 2009, 7:38 AM 0

9. Jyakotu

Posts: 867; Member since: Dec 12, 2008

LOL, he's so right. The Storm has plenty of bugs when it first released and it still has bugs. It was not RIM's finest phone released on "America's Most Reliable Network." So, don't assume that it's AT&T's fault for bugs. This is LG's first smartphone, so of course there's going to be bugs. But RIM has been making smartphones for how long and the Storm was so buggy when it was first released. Not the quality you'd expect from RIM.

posted on Jan 08, 2009, 8:59 AM 0

10. haley72

Posts: 7; Member since: Dec 16, 2008

I totally agree, I dont think this one is Att's fault. It was LG's first smartphone and you would expect problems with the first of ANY product like this. At least the Incite was completely useable. It didnt lag, the internet worked great, everything I tested out worked perfectly. On the other hand, the Storm was completely UN-USEABLE. Id take the Incite over the Storm any day. But I do wonder why LG has to recall the phones instead of just releaseing a OTA update. hum....

posted on Jan 08, 2009, 11:13 AM 0

11. SWCMan

Posts: 1; Member since: Mar 30, 2009

the reason it cannot be fixed OTA is because, atleast in my case, the incite wont boot past the AT&T logo screen this has recently happened to me and plan on trading it out for a new one the LG incite is an amazing phone regardless

posted on Mar 30, 2009, 10:52 PM 0

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