In 91% of cities tested by RootMetrics, Verizon was the most reliable of the four major U.S. carriers

In 91% of cities tested by RootMetrics, Verizon was the most reliable of the four major U.S. carriers
In 91 of 100 cities tested by RootMetrics since July 1st, Verizon was unbeaten in network reliability. That is more than twice the number of awards presented to Big Red's nearest competitor, and while Verizon doesn't mention any names, it is four times the number of awards given to the "discount networks." While there are some consumers who do stay away from Verizon because of the latter's pricing, there are others who recognize that you're paying for those times when there is a major storm or hurricane in your area and you can't afford to be without your phone because it's a matter of life or death.

So what exactly does RootMetrics' reliability award measure? Good question. It measures if a handset can connect to a wireless operator's network and complete a task such as going online, making a phone call, or sending a text. And to make sure that the four major U.S. carriers are tested under the same conditions and in the same locations, these tests are carried out on the open road. Possibly the two most used words at RootMetrics headquarters are "Road Trip!"

With 700,000 more square miles of LTE coverage than provided by T-Mobile, Verizon was tapped as the top overall network by RootMetrics in 79 of 100 cities that were tested. Now, our math skills have eroded over the years, but that means that Big Red was named best overall network in 79% of the cities tested by RootMetrics. And in a number of cities, Verizon was named the best overall network, and most reliable carrier. Those cities included:

  • Atlanta
  • Boston
  • Chicago
  • Columbus
  • Dallas
  • Denver
  • Minneapolis
  • New York City and the Tri-State Area
  • Pittsburgh
  • San Francisco
  • Washington D.C.

When picking the carrier that you plan on signing up with, yes it is important that it can provide you with a signal wherever you go. But also keep in mind that you want your carrier to be able to survive whatever nature throws at it so that you can always be in touch with those you care about the most. And at the same time, you want those who care about you the most to have no problem with dialing your number and hearing your voice.

source: Verizon



1. torr310

Posts: 1708; Member since: Oct 27, 2011

I wish all carriers keep improving their coverages and network reliabilities, and the consumers will be winners.

2. Jrod99

Posts: 779; Member since: Jan 15, 2016

Look PA. I get it. You love Verizon. I won’t never deal with them again even if they have the best network.

3. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

Everything about VZW is trash but their coverage.

8. WakaFlakaD

Posts: 576; Member since: Apr 30, 2011

Everything about Verizon is trash but their coverage? Now I wonder why did you sign up for service with your carrier? Isn't it for the coverage? Hmmm

10. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

Most people sign up for the service best for them, T-mo, Att, and VZW all have great coverage where I live and T-mo has the best plans for 4+ lines. We've had VZW, it was our first cell service, then Att, it was better than VZW price wise and the coverage was the same, also the lte was faster and then when T-mo expanded it's coverage to our area we switched again for the same reasons.

4. bambamboogy02

Posts: 842; Member since: Jun 23, 2012

I have no problems with them. What did they do to you? (I could be the grammar police and say your statement has a double negative, so it would lead one to believe you would in fact deal with them. Using common sense, it's easy to understand what you truly meant, even if there is a typo)

11. Omarc07

Posts: 577; Member since: Nov 12, 2012

i have no problem with verizon i am paying about the same i was paying with tmobile for 3 lines . Yes about the same ... only difference is verizon actually has LTE and works when i travel by car . So not complaining here . also i seen my friends At&t bill and he pays about the same i do on verizon and att coverage when you travel is like tmobiles a little better but still spotty compared to verizon.

5. JC557

Posts: 1925; Member since: Dec 07, 2011

yes but you have to remember that Verizon subscribers (myself being one of them) pay a slight premium for the service (not much more over AT&T or even T-Mobile) and in quite a few instances device incompatibility (though that has decreased quite a bit in recent years).

6. L0n3n1nja

Posts: 1588; Member since: Jul 12, 2016

I might pay slightly more for Verizon, but from my experience the coverage is superior, Verizon works in the dead middle of no where and works inside every building and even basement I enter. I also get better customer service than I have from almost any company in my life.

7. WakaFlakaD

Posts: 576; Member since: Apr 30, 2011


9. johnriii

Posts: 248; Member since: Oct 17, 2011

i work part time at Wal-Mart in the electronics department, and the temptation to move to a pre paid carrier at those bottom barrel prices are constantly in my face. however, every 4th or 5th customer who subscribe to those remind me of the old adage "you get what you pay for". I pay through the nose for my service with Big Red, but I have NEVER had an issue with coverage or dropped calls. Their customer service could be better, but let's be for real, what company couldn't have better customer service, no matter the industry? I've been with them for over 11 years, and I've filed one complaint that was taken care of within a week. I'll stick with Verizon for now.

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