Has Apple done enough to compensate for its #BatteryGate mistakes?

Has Apple done enough to compensate for its #BatteryGate mistakes?

Apple closes 2017 with a scandal: after failing to disclose that it artificially slows down iPhones with aging batteries, it has left users with older iPhones wondering about the slower performance of their device and pondering whether they should buy a new iPhone.

Reddit users started an investigation that uncovered an unexpected link between older batteries and slower iPhone performance, suggesting that rather than buying a new phone, users could simply swap an old battery with a new one and get back to having a fast-performing device.

Only after the investigation, later confirmed by popular iOS benchmark Geekbench, Apple admitted it slows down iPhones with aging batteries to prevent them from unexpected shutdowns and today, it officially apologized, but it took the company nearly a year since it introduced the update that slows down iPhones to admit it.

Apple has responded by doing the following:


So what do you think: has Apple done enough to compensate for #BatteryGate? Or should it have done more?

How do you think it should have handled this issue?

Has Apple done enough to compensate for #BatteryGate?

Yes! It has explained everything and offers cheaper battery replacement.
14.08%
No! It could have done better (free battery replacement or something else).
85.92%

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115 Comments

1. Tahir215

Posts: 31; Member since: Jan 14, 2014

Sorry but still an Apple fan.. kill me!

5. bobby84

Posts: 595; Member since: May 13, 2016

Your a sheep not a fan, it's a difference

6. Tahir215

Posts: 31; Member since: Jan 14, 2014

So what I deserve then?

11. afrohoxha

Posts: 221; Member since: Mar 13, 2014

Keeping for more than a year an iPhone without replacing the battery ;)

24. Man_Utd

Posts: 161; Member since: Feb 03, 2015

You'll get high prices for inferior products, but you'll be told how great and sexy it is. Go back and stick your head back into the sand.

130. Tahir215

Posts: 31; Member since: Jan 14, 2014

Damn..

52. Ralph.

Posts: 249; Member since: Dec 20, 2017

See a doctor for a treatments. You are ill and sick.

129. Tahir215

Posts: 31; Member since: Jan 14, 2014

Am i?

74. darkkjedii

Posts: 30833; Member since: Feb 05, 2011

You deserve to enjoy your purchase, and f*** whoever has a problem with it...it’s your money.

87. slim3bdo

Posts: 153; Member since: Jun 05, 2017

It's ppl like you and him who get us bad products and stops companies from doing better job making good phones , the collective choice of ppl affect us all ; apple has the potential to build the best smart phone powered by great os , but what they do, the make half good smartphone and bad os , due to customers still buying their half good products , and when they mess up they don't get boycott by their customers . Let's see : 1- apple uses small batteries with power hungry CPU , which in the long term will exhaust the battery leading to it's phone failing , it should use good quality large batteries to begin with . 2- they close their os and choose how you do things , there is nothing wrong to let ppl have a choice . 3- they stopped innovation after the 1st iPhone and try to milk their customers from that day to this , always making improvements in nipple drops like matter . 4- apple should use large good quality batteries , it should have a fps in the back of thier phones till face id mature enough to stand alone , it should open their os , so it can really be productive , it should be ahead of other companies not always trying to catch up to them ( fast charging with the charger included , premium headphones included not the 2 dollars one , LARGE batteries , true bezzeless phone , headphone jack , true stereo speakers , to many software feature to write in one post ) Apple stopped innovation due to their customers accepting what ever they produce , instead of trying to give them more , they milk you like cows and your happy with it . Money is power and you all should use it wisely because your choice in how to spend it affect us all . I don't think I will ever go back to iPhones if ppl like keep buying their junk phones for the price they ask . Again apple has the potential to do a lot more and beat all other companies but ALL of YOU are refusing so .

95. Leo_MC

Posts: 6623; Member since: Dec 02, 2011

Your message is filed with negative false things about iPhones. You have written a long message that only proves that you know absolutely nothing about Apple.

100. slim3bdo

Posts: 153; Member since: Jun 05, 2017

Says the one one who could not pick one wrong thing and point it out . Grow up and learn to debate and not just open your mouth with gas coming out :)

103. Leo_MC

Posts: 6623; Member since: Dec 02, 2011

Dude, I have already addressed all those issues in numerous messages; there's no such thing as exhaust battery that lead to phone failing; iOS is only closed source, it's not a closed OS (you have 3rd party everything, if you wish: maps, music players, cloud services, messaging, phone call management, office mail, browsers, keyboards; it only has automation tools that are not threat to the system - I would like to have the power of automateit with the security of iOS); innovations: Touch/Face ID, retina, fmi, dnd, a brand new fs, full system encryption - that should be enough to prove the point; fps on the back is stupid (you like it and that's ok), the productivity of iPhone is top notch, their batteries the best when it comes to power/metric unit (and overall results) etc (the rest - jack, speakers - are personal preferences I don't care to talk about). I did again, because for me it's very simple, but are you capable to learn something from what I have written and stop posting biased false claims about Apple and iPhones?

118. darkkjedii

Posts: 30833; Member since: Feb 05, 2011

I wouldn’t even bother to explain myself to him. You make your own money, and have the right to spend it how you like. To hell with them.

105. darkkjedii

Posts: 30833; Member since: Feb 05, 2011

I don’t come here to debate, and he probably doesn’t either. I come here to talk tech, and I’m gonna spend my money how I want. That’s 91 octane gas :)

113. Ralph.

Posts: 249; Member since: Dec 20, 2017

Change is not always a good thing. It may force us out of tired habits and impose better ones upon us, but it can also be stressful, costly and even destructive. What’s important about change is how we anticipate it and react to it. Change can teach us to adapt and help us develop resilience, but only if we understand our own capacity for growth and learning. When change makes us better, it’s because we have learned how to turn a challenging situation to our own advantage, not merely because change happens. We are talking tech. Since you don't have good knowledge on tech. It's good to learn from others. You can spend money on how you want, but you need to spend it wisely with prestige. Apple is no prestige, if you do you will get bashed.

119. darkkjedii

Posts: 30833; Member since: Feb 05, 2011

Bash me face to face you racist piece of crap. Doing it on a tech site means nothing. Arte8800

102. darkkjedii

Posts: 30833; Member since: Feb 05, 2011

I don’t give 2 shts about your opinion, and I didn’t even bother to read that long a$$ piece of crap rant you posted past the first sentence. I’ll spend my money on what I damn well please, and don’t care what you or anybody else has to say about it. Mind your damn business. One more thing...This was typed from my 256 gig space grey IPhone X.

114. Ralph.

Posts: 249; Member since: Dec 20, 2017

You just wasted a $1000 on a sub^standard mediocre over_priced RIP off phone. You need help. Seek ....

120. tedkord

Posts: 17131; Member since: Jun 17, 2009

That's his business, not yours. He earned the money he can spend it how he likes. There are people who feel any smartphone is a waste of money, all you need is a flip phone for calls and texts. What he buys is none of their business, either. Being so concerned what someone else spends his hard earned money on makes you look like the one who needs help.

122. darkkjedii

Posts: 30833; Member since: Feb 05, 2011

Well said ted. Arte8800’s words mean nothin to me. I work hard for my money, and will enjoy it as I see fit.

128. Tahir215

Posts: 31; Member since: Jan 14, 2014

This..

89. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

You get a top notch phone.

131. Tahir215

Posts: 31; Member since: Jan 14, 2014

Yes.. this is the man..

98. sgodsell

Posts: 6843; Member since: Mar 16, 2013

The other thing that people are forgetting is that Apple could do this to their iPhones if they also have a bad SoC. Especially if their AX chips crap out at the higher speeds. Then throttling down an iPhone would also hide that problem. Yet Apple could then point the problem to the battery, but it's not a battery problem. But users would never know, since you don't have an option to speed up the SoC. If the user finds out it's running too slow then Apple could replace the iPhone. Then say it had another problem, or tell the customer we screwed up the repair job and give them another iPhone. In any case since Apple has shown in the past that they are secretive, and closed with their intentions. Well it does kind of go with their closed OS and software. The real suckers here are their customers. Especially when Apple is making its customers pay for Apples mistakes. So Apple is dropping the price of their battery repairs for 1 year to try and keep their herd happy, but to mainly keep their shareholders happy. Because it's all about profit. Apple should be replacing the batteries for free. Apple is the real winner here, because if this was another OEM, they would have done a recall on shady batteries or hardware in general. Yet Apple is trying to get away Scott free, and you pay for their screw ups. Apple is in full swing with that salesman's motto. "A sucker is born every minute".

42. sissy246

Posts: 7000; Member since: Mar 04, 2015

Why is he a sheep and not a fan, just because he still like the iPhone.

63. Ralph.

Posts: 249; Member since: Dec 20, 2017

Just like You, you are a Samsung fangirl.

84. sissy246

Posts: 7000; Member since: Mar 04, 2015

I am a note fan, Samsung just happens to be the maker of it. When someone else makes a note phone that offers all the features I will give it a try, unless it's apple. I have my reasons why I will never buy a apple product.

106. darkkjedii

Posts: 30833; Member since: Feb 05, 2011

And you don’t have to share your reasons sis. That’s your business, he needs to mind his.

115. Ralph.

Posts: 249; Member since: Dec 20, 2017

Freedom off speech We do not live in dictatorship

* Some comments have been hidden, because they don't meet the discussions rules.

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