HTC Vive orders are getting canceled by mistake

HTC Vive orders are getting canceled by mistake
HTC was hoping that the introduction of the Vive VR headset would help turn the company around. Flowing red ink from every orifice  in its corporate body following the flop that was the HTC One M9, the Vive era got off to a great start when the company grossed $12 million in the first 10 minutes of accepting pre-orders for the headset.

But a problem has developed. Processing issues with financial institutions have led to the accidental cancellation of Vive pre-orders. HTC is working with its customers and the banks and has already reinstated orders for a number of customers. The HTC Vive costs $799.99 and is scheduled to start shipping this coming Monday, April 4th.

If you received a notice stating that your Vive order was automatically cancelled, you should immediately call your bank or financial institution. And you might want to give HTC a call as well at (888) 216-4736. As we noted, HTC is expecting big things from the Vive. HTC co-founder and current CEO Cher Wang said back in January that "Smartphones are important, but to create a natural extension to other connected devices like wearables and virtual reality is more important."


Other companies like Samsung, Google offer various VR "hardware" and with companies like McDonald's and Coke turning their packaging into VR viewers, it certainly seems that corporate America is drinking the Kool Aid. And that dovetails with Ms. Wang's comments about the importance of Virtual Reality to HTC's financial reality.

source: AndroidCentral

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8 Comments

1. xondk

Posts: 1904; Member since: Mar 25, 2014

I wouldn't be too surprised if it was the whole fraud protection gone panic because of price, they aren't used to see such peripheral names or price range.

3. ibend

Posts: 6747; Member since: Sep 30, 2014

first batch of every new technology is always expensive.. I believe xiaomi and other will make cheaper version of it, soon..

4. vincelongman

Posts: 5653; Member since: Feb 10, 2013

True IMO its pretty similar to its competition Vive is $800 Oculus is $600 PS VR is $500 Room Scale and Chaperone are worth it IMO Oculus can do Room Scale, but you'd need to get the controllers and another tracking camera, which would make the price difference only $50-100

5. Zylam

Posts: 1813; Member since: Oct 20, 2010

The only thing that sucks is its just for people with crazy gaming rigs (except for the PS VR), it's not like an Xbox One or PS4 where you just buy it and your good. (Apart from PS VR). Hopefully this new VR thing jumps start some innovation in cheaper cable gaming rigs.

6. vincelongman

Posts: 5653; Member since: Feb 10, 2013

True, it really sucks that 20nm didnt happen for GPUs and that AMD haven't been able to keep up with Intel 14nm/16nm GPUs are coming later this year AMD's Zen CPUs are coming next year Hopefully those reduce the price of a VR ready PC

7. xondk

Posts: 1904; Member since: Mar 25, 2014

Yup, and then bank's see large payment to unknown company, and system flags it as possible fraud.

2. Pattyface

Posts: 1658; Member since: Aug 20, 2014

I can't wait to get my Vive! Come on HTC

8. bassembm

Posts: 143; Member since: Dec 27, 2015

Funny from HTC

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