Google is "actively working on a solution" to fix recent camera issues on Pixel phones

Google is
The Google Pixel is a phenomenal phone. It offers an excellent build, unique design, incredible performance, and the best version of the Android OS that we've seen yet. When Google took the wraps off of the Pixel back in October, the company made a big deal about how DxOMark rated the camera on the Pixel as the best camera to ever be present in a smartphone. The Pixel certainly is capable of taking some rather gorgeous photos, but owners of Google's latest smartphone have recently been reporting major issues that they're experiencing while using the camera.

Just what kind of issues are customers having? Numerous reports have popped up of the camera app completely freezing and showcasing pink and purple lines all over the screen for no discernible reason. This isn't good news at all for Pixel owners, but on the bright side, the issue appears to be something that can be fixed completely with a software update.


A spokesperson for Google recently talked with MobileSyrup about this issue and said the following -


Google has yet to announce exact details as to what's actually causing this issue, but as it continues to persist, some users have discovered that the camera begins to freak out when the phone is in an area with a poor cellular connection. Turning on airplane mode has been reported to work as a temporary fix, but hopefully we won't have to wait too terribly long for Google to get to the bottom of the issue and permanently resolve it once and for all.

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source: MobileSyrup via GSMArena

Related phones

Pixel
  • Display 5.0" 1080 x 1920 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 821, Quad-core, 2150 MHz
  • Storage 128 GB
  • Battery 2770 mAh(26h talk time)

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18 Comments

1. Well-Manicured-Man

Posts: 670; Member since: Jun 16, 2015

Puh.... and i was concerned that Google was only passively working on the issue. Thank god they are working actively on it.

6. dmitrilp_

Posts: 330; Member since: Sep 12, 2016

ajajaja ugly phone just came out and it's already on patches

9. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

It's been out for over a month now. Many phones get patches within that time period, some even the day they launch.

7. cnour

Posts: 2305; Member since: Sep 11, 2014

The beginning and the end of Pixel.

8. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Right, because iPhones have NEVER had issues. Does it hurt being that stupid?

10. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Hush, don't talk about their deity like that!

17. tedkord

Posts: 17293; Member since: Jun 17, 2009

And, with the last three model years, have been extremely ugly.

11. surethom

Posts: 1661; Member since: Mar 04, 2009

I no longer trust Google camera phones, they never acknowledged or fixed the nexus 5x camera sensor problems ALL videos are recorded upside-down because sensor was designed badly but NEVER did a software fix.

12. Ggg7632

Posts: 2; Member since: Dec 03, 2016

Guys, I'm maybe the first to buy the Pixel xl. More than one month of intense use. The Pixel has a lot of potential. But eventually it's a s**ty phone. At least 10 issues, including but not limited to battery, Bluetooth issues, camera, cpu... If ur hobby is spending money with no reason, this is the phone 4u...i really waited to find I m wrong... But noooo

18. tedkord

Posts: 17293; Member since: Jun 17, 2009

Uh huh.

13. Sujumeer

Posts: 1; Member since: Dec 03, 2016

I got the same issue with my Nexus 5x

15. Syracuse

Posts: 69; Member since: Aug 26, 2015

I'll stay in the android camp but I don't think I'll ever buy Pixel anything. The last year too many competitors popped up and leveled the playing field. Also only two years of updates is a big no no.

19. Klinton

Posts: 1408; Member since: Oct 24, 2016

Google Pixel is NOT a phenomenal phone

* Some comments have been hidden, because they don't meet the discussions rules.

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