Google Play Store fails again on Nexus 4 sales traffic, Nexus sold out

Google Play Store fails again on Nexus 4 sales traffic, Nexus sold out
We didn't cut Google any slack last time around when we were directly affected, and we certainly can't cut any slack two weeks later, when the same problems hit the Google Play Store during the second round of Nexus 4 sales. That's right, Google had two weeks to work things out, and still had the same issues in the Play Store in today's Nexus 4 sale. 

Granted, the issues weren't as bad or as prolonged as last time, but the sale wasn't as long either, because Google didn't have as much in Nexus 4 stock for this round of sales. Last time, just like this time, Google knew that the demand was going to be really high (which is understandable given that Google was selling a top-o-the-line smartphone for $300), but Play Store customers still ran into the issues of the Store claiming the Nexus 4 was sold out before it actually was. In fact, many have reported that the device never showed as in stock. 

So far, no reports of the Nexus 4 disappearing from shopping carts, so Google seems to have fixed that issue, which is good. People are once again reporting that Nexus 4s are disappearing from their shopping carts, so Google really hasn't made any improvements to the system. So, even after seeing exactly what to expect two weeks ago, the biggest Internet company in the world is still falling prey to server crashes because of too much traffic. Unacceptable.

Still, Google has said that the Nexus 4 is officially sold out, so no point in continuing to reload if you didn't get a Nexus 4 yet. 

source: The Next Web

Related phones

Nexus 4
  • Display 4.7" 768 x 1280 pixels
  • Camera 8 MP / 1.3 MP front
  • Processor Qualcomm Snapdragon S4 Pro, Quad-core, 1500 MHz
  • Storage 16 GB
  • Battery 2100 mAh

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62 Comments

1. impaler

Posts: 3; Member since: Dec 04, 2011

The Nexus 4 16GB has been removed from my cart at least a dozen times. It's an absolute mess.

38. joseph98

Posts: 167; Member since: Feb 03, 2012

Same happened to me. But finnaly I mastered google store. I opened 4 browsers... chrome, ie, opera and firefox . I kept refreshing the page with f5. After I add the phone my shopping cart disappeared but finally I could place my order for the Nexus 4, 16GB. They charged me handling fees $13.99 for 2 days shipping.... Total was $394.xx . It took me 3 hours to finally go throught with my order. I failed the last time ( 2 weeks ago) but this time I got it, you've got to keep trying to buy this Nexus. I felt for a moment as if it is for free being that hard to get. My winner browser for this task was google chrome.

2. FoxDavis

Posts: 60; Member since: Jul 12, 2012

Im still trying, this is very poor on Google's part.

62. fanesxx

Posts: 74; Member since: May 19, 2011

they should add up pre order and sent them out as they come in, but it's their first time having a sold out nexus on their store, i know their on something...........hopefully

3. kcombs

Posts: 275; Member since: Dec 15, 2010

I've been trying since it went live, still nothing. this is sad..

4. iliketech

Posts: 78; Member since: Aug 17, 2011

Yea, I had once in my cart and couldn't checkout... What a pain I think I'll just get the optimus g from ATT...

34. imkyle

Posts: 1111; Member since: Nov 18, 2010

I agree.

5. XPERIA-KNIGHT unregistered

"If a blessing doesnt get attacked then how do you know its a blessing?" The nexus 4 is a blessing indeed.....be as patient as you can be people this one is going to be a hell of a ride!

15. Izzy_V

Posts: 216; Member since: Jul 07, 2012

Yeah, but as part of the sheepple herd, it's michael's job to make it look like it's all because of Google as if they were intentionally blocking people from buying the phone. You'd think that on a tech site people would know how unstable servers can be when a mass of people are trying to get on at the same time. This shows that the phone is in extremely high demand. ;)

19. XPERIA-KNIGHT unregistered

yea kind of surprising from michael but hes human too so gotta excuse that somtimes.....

31. MichaelHeller

Posts: 2734; Member since: May 26, 2011

You have got to be kidding me. I am so sick of people trying to paint me as an Apple fanboy because I don't make excuses when Google screws up. Yes, servers can crash when under high strain, but there are also plenty of ways to avoid that problem. No matter how many people are crashing Amazon on Black Friday, the site doesn't have these issues. Even Twitter has gotten rid of the fail whale in its most high stress moments. Google has more servers available than most companies in the world, and saw exactly what to expect and what the problems were 2 weeks ago, but still had the same exact problems. And, I'm the one who's biased because I'm annoyed at the company? I never said anything to insinuate that Google was "intentionally blocking people", that's your own bias talking. All I said was that it's unacceptable for Google to have a repeat failure like this.

35. XPERIA-KNIGHT unregistered

you're not biased bro, not at all IMO.......i just sensed frustration in this article (which is understandable in this situation).........nothing more

37. MichaelHeller

Posts: 2734; Member since: May 26, 2011

I wasn't targeting you with my comment. I know that you tend to be on my side.

39. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Hey MH, I am from India and your site shows me coming from CHINA so banned. This disappears on doing F5. Wierd really ... and im serious and not joking. So Chinese not allowed to post from China IP here? Not sure why my IP is being recognised as coming from China.

46. Izzy_V

Posts: 216; Member since: Jul 07, 2012

Amazon and Twitter are used to masses of people coming onto their site for those purposes, Amazon for making purchases, etc. and Twitter for social networking. Look at all the services that are available from Google. They didn't run into these problems with the Galaxy Nexus and Nexus 7 because they were guaranteed to be in several retail stores/carriers, the Nexus 4 is strictly from the Play Store and T-Mo. at this time. Think of the traffic that stores AND their sites took away from Google's own page for the other Nexus devices. You're biased simply because of how you speak about each company - you write articles about apple for the smallest thing that has to do with them and here you're bashing Google as if it is entirely their fault. LG has no no fault whatsoever for manufacturing the actual phone itself? Really? I had said "to make it look like it's all because of Google as if they were intentionally blocking people from buying the phone", SUGGESTING that you're putting ALL, emphasis on ALL, the blame on Google without thinking about any other possibility of why this is happening or at least that's what you're making it out to be. Must be my bias, huh. When you say "All I said was that it's unacceptable for Google to have a repeat failure like this." it further proves bias because I've not seen a single time when you've written an article about a mistake from apple (because it's perfect, right?) to begin with and Google is partially to blame for this and you're trying this hard to bash it on top of putting it, and only it, at fault.

53. SGSatlantis

Posts: 227; Member since: Jul 20, 2011

Man please relax, it's all Googles fault. Who is to blame? Chrome? Oh wait... Leave MH out of your frustrations, it is not his fault for bashing Google when they screw up this badly.

61. MichaelHeller

Posts: 2734; Member since: May 26, 2011

If you haven't seen it, it's because you haven't looked. I've gotten on Apple for the failure of Maps, Siri outages, and the stagnant iOS UI.

6. sojizy

Posts: 26; Member since: Aug 30, 2008

The phone isn't sold out. Just went and got my phone a few minutes ago. You just have to keep clicking on the proceed tab multiple times until it lets you go past that.

7. iliketech

Posts: 78; Member since: Aug 17, 2011

Such a big company can't even take a sales order the most basic thing in business!!!

57. darkkjedii

Posts: 30696; Member since: Feb 05, 2011

If thi was apple or Microsoft, the droiders would b all over it bashing.

58. tedkord

Posts: 17050; Member since: Jun 17, 2009

The difference is, as an Android user, I'm ready to call Google out on this. It was unacceptable. It took me three anda half hours to get my order in. The first two hours, the phone kept disappearing from my cart. It was amateur hour, and very frustrating. Now, if it happened with Apple, as you said, there would be Apple supporters here making 1001 excuses, and most would claim it never happened, and that it was just the media and fandroids perpetuating the myth.

8. sojizy

Posts: 26; Member since: Aug 30, 2008

Just tried that little trick again and it didn't work. Bummer

9. andynaija

Posts: 1242; Member since: Sep 08, 2012

It doesn't say that it's sold out but the shipping time increased from 2 weeks to 6-7 weeks.

10. bvalde09

Posts: 191; Member since: Nov 22, 2011

Mmmm I just went into th ePlay Store and the google Nexus 4 8GB could still be add it but Ships in 6 - 7 weeks and the 16GB Ships 1 - 2 Weeks

12. XPERIA-KNIGHT unregistered

yea i just looked at it too but if you click "proceed" you might get a message that say "due to high demand your order could not be processed" So we just gotta wait..........as this is kind of like giving away FREE MONEY and the whole world is in line.........not just a bunch of apple fans lol......(no hard feeling apple fans) :)

16. bvalde09

Posts: 191; Member since: Nov 22, 2011

I guess is like you said we just have to wair. I just Went again and the 16GB version change 2-3 weeks XD. So Im gonna guess that there is a way to place the order

11. makkhay

Posts: 4; Member since: Nov 15, 2011

"Due to high demand, your order could not be processed. Please try again later" I'm sick and tired of seeing this. Now I'm curious that is anybody able to order nexus 4!!. really disappointed.

17. bvalde09

Posts: 191; Member since: Nov 22, 2011

I did The only thing it throw me out was the shipping time

13. sorcio46

Posts: 435; Member since: Jul 27, 2011

Keep spamming F5 Guys if you receive the "SOLD OUT" Now I see (From Italy with a Proxy) that it says "SHIPS SOON Ships in 2 - 3 weeks"

14. PapaSmurf

Posts: 10457; Member since: May 14, 2012

People on Craigslist are selling the 8GB model for over $500. I want the phone, but not for the price. :/

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