Google Helpouts will give you video-chat answers from humans

Google Helpouts will give you video-chat answers from humans
Google has always had a mission to organize the world's information, and so far that has mostly had to do with making it easier to find relevance in the vast amounts of data on the Internet. But, now Google also wants to organize the information held in the brains of all us humans. To do that, Google has launched Helpouts, which attempts to connect people with real live experts.

The Helpouts can cover a wide range of topics from cooking lessons to physics to fashion, and not all Helpouts are free. While some are free, others can be up to $20 per session. As you might expect from the name, the service leverages Hangouts video chats to connect you with an expert in the field of your interest, and it essentially becomes an easy way to get a quick primer on a subject, or full tutoring. You simply go to the website or the Android app, search for the topic you want, and Helpouts will list experts who may be able to help. From there, you can either start a Helpout right away, or schedule one for the future. 

To start, Helpouts has a limited number of partners (including Weight Watchers, Sephora, and One Medical), and is performing full background checks on anyone offering help on the service. This is a controlled and curated service, and one that Google seems to want to pull along slowly. Google is taking a 20% cut of all paid sessions right now, and is only running the service on PCs and Android. Until it sorts out the payment system, it's unclear if the service will come to iOS. 

Download: Google Helpouts



1. ohiojosh78

Posts: 32; Member since: Oct 17, 2011

First thing I'm going to ask is how to activate my Nexus 5 on Verizon

6. MichaelHeller

Posts: 2734; Member since: May 26, 2011

Step one: cancel your Verizon account. Step two: move to a different carrier. Simple as that!

2. AwesomestMaximuss

Posts: 148; Member since: Jul 09, 2013

I believe Kindle introduced it first...

3. AwesomestMaximuss

Posts: 148; Member since: Jul 09, 2013

Not like this sort of thing,,but customer care..

4. ShaPeShifter

Posts: 3; Member since: Aug 18, 2013

Go Google. Again bringing out the potential in people. Everyone's a teacher and everybody is a student

5. clevername

Posts: 1436; Member since: Jul 11, 2008

This is exactly like which is an amazing tool. This should be good.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.