Dropped your Lumia in water? Nokia tells you how to rescue it

Dropped your Lumia in water? Nokia tells you how to rescue it
Have you ever sat there, watching transfixed as your phone fell out of your grasp into the nearest source of water (or other liquid)? For smartphone connoisseurs that probably ranks up there with the sickening crunch that comes when your wife’s car backs over something you were sure you placed on the seat.

There’s no way to recover a phone from physical destruction, but occasionally a quick-acting individual can save their phone from a water damage death. Nokia has your back here, and has released a set of instructions for you to follow if you happen to drop a Lumia Windows Phone device into your nearest puddle (it’s probably good advice for any phone…physics doesn’t alter in the presence of WP7),

The lighthearted guide should really be read on the original infographic below, but in brief Nokia advises you to:

  1. Get the phone out of the water ASAP.
  2. Remove the SIM, battery, and any other removable items from the phone
  3. Dry it off!
  4. Let it continue drying overnight
  5. Test the phone to see if you’ve successfully raised it from beyond the smartphone grave

Check it out below:

source: WPCentral




Posts: 701; Member since: Jun 07, 2011

so this only works for nokia phones?

2. shimmyx20

Posts: 280; Member since: Mar 03, 2009

Nah, same concept for all phones. I've rescued my old Moto Q9 and iPhone 3G from death using the same method. Important to cut off power to phone ASAP, and let it try completely (I waited 48 hours for the water to evaporate from inside the phone).

3. andro.

Posts: 1999; Member since: Sep 16, 2011

Water damage is the mortal enemy of phones,of all yhe customers who come into us with water damaged phones only a very small percentage Will actually ever work properly again!

4. akita256

Posts: 98; Member since: Jan 26, 2012

I have a CPR (Cell Phone Repair) store near me. I was in there one day talking to one of the techs and he told me that most people don't know it, but that they often use water sometimes to clean the insides of cell phones. He said that was what they were taught in their training classes. That was hard for me to believe.

6. andro.

Posts: 1999; Member since: Sep 16, 2011

I would not believe that myself after seeing first hand the horror of many smartphones destroyed by water. I think though they use a form of alcohol to clean phone internals liquipel has a big business on its hands Thats for sure

5. cripton805

Posts: 1485; Member since: Mar 18, 2012

Aren't the electric boards made in some liquid?

16. Scott_H

Posts: 167; Member since: Oct 28, 2011

Sure... but they aren't connected to a battery at the time!

7. aargh

Posts: 1; Member since: Apr 04, 2012

I dont have to worry about this with my Moto defy+. Heck i even use it for taking pictures while swimming.

8. Giggity

Posts: 147; Member since: Nov 17, 2011

Based on #2 of that diagram, if you have non-removable battery, you're definitely screwed right?

9. mahony

Posts: 15; Member since: Apr 04, 2012

I work in a store with a S&R. On a daily basis I see firsthand the damage caused from water. Even if you rescue the phone from the water and it powers on the next day the phone will start oxidizing and breaking down. After several months there will be visible damage caused from the initial water drop. Even if all water was removed from the initial contact with water, the phone will still suffer from corrosion. It may stop working after 1 month or 6 months.

12. 14545

Posts: 1835; Member since: Nov 22, 2011

I disagree, I have a xv6800 that's still kicking 3 years after being completely submerged in wonton soup. Or Atleast it was one month ago when I gave it to a friend. But I submerged it in alcohol right after to displace the liquid, then let it dry for about 3 days. Worked fine since.

18. saket.shrivastava

Posts: 55; Member since: Apr 02, 2012

my nokia e63 took a dip in the swimming pool ( the one for kids).a year ago........... i put it in alarge bowl with roasted rice and left it out in sun for 3 days..... it is working fine as of now................

10. Bluesky02

Posts: 1439; Member since: Dec 05, 2011

It applies for all phones. But in this case Nokia is telling you about it. It is an advantage for customers like us.

11. Bluesky02

Posts: 1439; Member since: Dec 05, 2011

Very true mahony

13. ogiveyakuza

Posts: 21; Member since: Mar 20, 2012

my defy+ no need to be dried...

14. kindlefireowner

Posts: 504; Member since: Dec 05, 2011

This explains why there stock is under $5. Which I lost a few dollars on.

15. WirelessCon

Posts: 311; Member since: May 11, 2010

Also put it in a bag of rice. The latent moisture is often absorbed by the rice. The more thorough it's dried, the less chance of corrosion. You might be able to stretch it's use until you can upgrade.

17. Martine

Posts: 102; Member since: Oct 20, 2011

Damn it Nokia, but my battery is not removable and I am no engineer. See what you have caused with your unibody nonsense. thanks anyway

19. CM_Punk

Posts: 173; Member since: Mar 13, 2012

How does someone manage to drop their phone in the water? You'd have to be a serious klutz for that to happen. #pipebomb

20. pegasso

Posts: 285; Member since: Nov 27, 2011

unfortunately, some new Nokia unibody phones *cough*cough*LUMIA*cough* have non-removable battery. Oh, the irony...

21. teehee

Posts: 1; Member since: Jul 10, 2013

my nokia lumia 900 keeps turning on and off by itself and when it does turn on by itself it gets to the part where it says at&t then shuts off.

22. lottytaylor

Posts: 1; Member since: May 28, 2014

If anybody sees this, please could you respond at lottytaylor1999@gmail.com My Nokia Lumia 620 got soaking wet to the point where the screen wouldn't work, nor would the three front buttons. I dried the phone and now they work as well as they should. Despite the buttons working, I have been left with a screen that appears to have water trapped behind it, and pink lines that constantly flash all over the screen; this isn't bad on a white background, but they become bolder on darker backgrounds. Anyway, to get to the point, would replacing the LCD screen solve my problem, or is my phone internally damaged? Please reply ASAP- send your answer directly to my E-mail as I'm unlikely to log on here again, Thanks, Charlotte. :)

23. sdunk

Posts: 1; Member since: Dec 07, 2014

Thank you for the great tips. The only removable part on my lumia is the sim card. I used the rice and a space heater after pulling out the sim card. Then let it dry overnight after dropping it in a bath full of water and retrieving it immediately. It seems to be fine this morning. Thanks again!

24. Ramesh007

Posts: 1; Member since: Jan 31, 2015

i dropped my lumia in water, immediately i cleaned my mobile with cloth and sprinkled all water out of device by shaking. After few minutes my mobile switched on, but very soon it turned off and not at all responding now. This happened just an hour ago. Please someone tell me what to do.....?

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.