Developers will get to respond to user reviews in Windows Phone 8.1?

Developers will get to respond to user reviews in Windows Phone 8.1?
Developers will have a chance to respond to user comments in Windows Phone 8.1, if a leak from the updated version of Windows Phone 8 is legit. Of course, the reply will be listed in the Windows Phone Store for all of the world to see. This gives Code Jockeys a chance to defend their game or app from criticism, whether warranted or not. How do we know that this feature is coming to Windows Phone 8.1? Just follow the bouncing ball.

When you complain about a particular Windows Phone Store app to Microsoft in Windows Phone 8.1, you're taken immediately to Internet Explorer. From there, you can tell Microsoft that the app you're complaining about has "offensive content" or "poor performance" and you want the guys in Redmond to look into it. You can also tell Microsoft that the developer's "inappropriate response" to your review about his app is something that Microsoft needs to investigate.

It is the latter that gives away the new feature. You see, currently developers do not have the opportunity to respond to criticism, or even praise, from someone who reviewed an app. So that little leak would seem to indicate that Microsoft will be allowing developers to respond to comments in the Windows Phone Store. Google added something quite similar last year to the Google Play Store, allowing developers to respond to a customer review of an app.

Hey, it is only fair that if app users can criticize a game or an app, the developer behind it should have a chance to comment, right?

source: WindowsPhoneDaily via WPCentral



1. vuyonc

Posts: 1091; Member since: Feb 24, 2014

That's actually pretty clever. Lengthy but clever

2. androiphone20

Posts: 1654; Member since: Jul 10, 2013

better yet if you can pull outall the bad reviews, but this sounds pretty good

3. timezone

Posts: 87; Member since: Jun 16, 2013

I like it if one was able to filter in and out the developer responses. It allows the developer to tell us if they acknowledge a bug and will fix it. At the same time it can increase the review thread making it difficult to read customer reviews. It can turn out to be a way for the developer to push down the bad reviews. For this reason a toggle to view and unview developer comments would help.

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