Google Play Store now allows all developers to reply to user reviews

Google Play Store now allows all developers to reply to user reviews
Bad user reviews are the bane of every developer's existence. There is always a solid number of negative reviews that are completely reasonable, but there are also always a fair number of bad reviews that are simply misplaced tech support issues, or just plain trolling. Now, whatever the reason, all developers can reply to reviews in the Play Store.

The feature had been in a limited trial, but it has now been extended to all developers. This should be quite a good thing for devs, who will now be able to let users know when a feature they had wanted becomes available in an app, or deal with the tech support issues that always end up in the review section rather than where they should be. 

So, developers will be able to create better relationships with users, and find out about bugs more quickly. 

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13 Comments

1. ajac09

Posts: 1482; Member since: Sep 30, 2009

time for some serious fights..

4. XPERIA-KNIGHT unregistered

hey, sometimes arguments is the only way to find a solution! this is great news :)

2. hawra

Posts: 21; Member since: Apr 29, 2013

perfect i love this feature sometimes i feel developers don't listen or read the reviews because they never fix or add features we looking for

3. alltechinside

Posts: 248; Member since: Apr 21, 2013

Wonder how FB developers will react to user "reviews" LOL

5. xperiaDROID

Posts: 5629; Member since: Mar 08, 2013

Good news, good news!

6. Nathan_ingx

Posts: 4767; Member since: Mar 07, 2012

Like everytime...there will always be pros and cons in everything that is open. Devs will take the opportunity to clarify, while rash/rude users will always downsize.

7. hawra

Posts: 21; Member since: Apr 29, 2013

apple is going to copy this feature you heared it hear first

8. blingblingthing

Posts: 897; Member since: Oct 23, 2012

Copy and copy right it.

9. Obdabeast

Posts: 41; Member since: Jan 01, 2012

this is great except for the fact the devs. get all the user info so there might be some future security issues when people are getting visits from an angry dev. or the dev. exposing persons personal info somewhere else. it'll happen .. you'll see. news feed will read " angry dev. drives from cali. to maine in a daiper so he doesn't have to make stop and attempted to etc. "

10. Edmund

Posts: 656; Member since: Jul 13, 2012

"but there are also always a fair number of bad reviews that are simply misplaced tech support issues, or just plain trolling." Reminds me of the Lumia 920 reviews on the verge and gsm arena lol.. To this day the former has never scored ant Windows based product (be it phone, tablet, or laptop/ultrabook) anything higher than a 7.8)

11. Edmund

Posts: 656; Member since: Jul 13, 2012

The Verge review scores for Windows products: Toshiba Kirabook 7.3 Lenovo IdeaPad Yoga 11 6.8 Nokia Lumia 720 review 7.0 HP Spectre XT 6.8 The Razer Edge 7.3 Samsung Ativ Odyssey 6.0 Lenovo ThinkPad Tablet 2 7.4 Asus Taichi review 5.6 Microsoft Surface Pro 7.5 Lenovo ThinkPad X1 Carbon 7.6 HP Envy x2 7.2 Samsung Ativ S 7.8 HTC WP 8S 7.0 Lenovo ThinkPad Twist 6.9 Nokia Lumia 820 7.0 Lenovo IdeaPad Yoga 13 7.7 HP Envy TouchSmart Ultra' 6.6 Nokia Lumia 920 7.9 HTC WP 8X 7.8 I'd encourage anyone that likes Windows products to seriously think about avoiding that site. Phone Arena is much better when it comes to product reviews.

12. kabhijeet.16

Posts: 884; Member since: Dec 05, 2012

Great News

13. ash29

Posts: 58; Member since: Oct 28, 2011

Im wondering which app has got such bad reviews as shown in the thumbnail?

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