Contacts sync not working on some Android Oreo devices

One of important, yet basic features of the Android – contacts synchronization seems to be broken for some users. There are many reports spread throughout the internet confirming the issue, but, more importantly, Google has acknowledged the problem as well and is now looking for the cause of it.

For the time being, the only devices affected are those running Android Oreo, including the Pixel 2, Pixel 2 XL, Nexus 5X, Nexus 6P, Pixel and Pixel XL. Most of those affected by the issue claim it started after they updated to Android 8.1 Oreo, but rolling back to Android 8.0 Oreo does not seem to fix it.

There's one workaround that seems to get rid of the problem, but it doesn't work for everyone. Apparently, clearing app data for Contacts on Android allows it to correctly sync, but, as mentioned earlier, it doesn't work for everyone.

It's important to note that not all Android Oreo devices are affected by the issue and it's hard to tell which are affected since Google hasn't found the cause of it yet.

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6 Comments

1. gdawilson

Posts: 299; Member since: Jul 21, 2014

Not sure if it's a problem with 8.0 Oreo but when I would sync contact details from SyncMe to Contacts, Contacts wouldn't save the updated details (photo, etc.). I just got 8.1 Oreo for my Nexus 5x yesterday, so I'll see if it's still not working and comment back.

2. MrShazam

Posts: 987; Member since: Jun 22, 2017

Sounds like an issue with only scroogle contacts sync, which I ensure to disable on any android device I get. ContactSync, which syncs to my local NAS, shouldn't be affected...

3. theot14430 unregistered

Ah, the beauty of new updates.

4. BuffaloSouce unregistered

This is a problem more with google contacts in general than it is with this specific update. I was never able to get any contacts to sync up with anything

5. cnour

Posts: 2305; Member since: Sep 11, 2014

Welcome to Android features.... You sync it wrong...

6. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Atleast they accept....

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