Consumer Reports ranks the iPhone X lower than Galaxy S8... and iPhone 8, too



The Consumer Reports' take on Apple's newest iPhone X is finally in, and, after perusing it for a while, the renowned testing grounds for all things capitalist and consumerist, came in with the verdict: "meh." We kid, but, while they praised the camera and the display, the folks at Consumer Reports found a few flaws that  prevented the iPhone X from taking the top spot in the smartphone ranks.

Chief among those were durability and battery life. While most folks would put a case on a $999 phone, Consumer Reports still found it guilty in failing its tumble test of simulating continuous drops tens of times, but so did the Galaxy S8, for instance, as can be expected from all-glass phones.

Battery life was found to be inferior to Samsung's latest flagships, though, and that is mostly why the iPhone X was slotted behind those in the top 10 rank. The iPhone X was actually ranked lower than both the iPhone 8 and 8 Plus, too. Thus, the top three places in the all-important Consumer Reports recommendations are occupied by the Samsung Galaxy S8, S8+ and S7, followed by the iPhone 8 Plus and iPhone 8, and only then come the Note 8 and iPhone X, mainly on account of Samsung and Apple going wild with their pricing.

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68 Comments

1. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

And the iPhone X notches down.

10. Peacetoall unregistered

steave job would have never pass iphone x and iphone 6 ugly design.

15. cnour

Posts: 2305; Member since: Sep 11, 2014

Can you please go to Steve, ask him and then stay there?

21. cmdacos

Posts: 4110; Member since: Nov 01, 2016

Hmm I just figured you WERE Steve....

27. Peacetoall unregistered

why do you always get so salty ?

46. lyndon420

Posts: 6737; Member since: Jul 11, 2012

He's a defender of the faith. There's only two of them left so it's no big deal.

34. EvilAPi

Posts: 116; Member since: Sep 25, 2017

Are you agitated, pathetic kid?

59. tedkord

Posts: 17312; Member since: Jun 17, 2009

You just told him to go to hell.

40. Phullofphil

Posts: 1762; Member since: Feb 10, 2009

I wonder what direction they would have gone as well. Like even if they made the iPhone 6 the way they did would it have been pretty much the same after that until now. Regardless of what he would have done I feel that he would have pushed the design a little harder. I think the iPhone has suffered a little bit without him. Same goes for iOS. I feel both would have been dramatically different. I think Steve Jobs would have pushed a little harder to have somthing more groundbreaking than it is now. It seams like the iPhone is just meh while everybody else is trying way harder to make the better phone. Not saying I don’t like my iPhone X a lot, it’s just that it could have been better.

67. Yongkykun

Posts: 3; Member since: Dec 07, 2017

Actually, Apple seems to have created a niche market for itself wherein people who are loyal to the Apple brand since Jobs era and believe in its philosophy as well as for those who rely on security (company issued phones are predominantly iPhones). Me, I was an Apple user since 3G up to 6S Plus, selling and buying the latest one year after year until 7 came out and I saw no change in design and disappointing add-in features and iOS design and I skipped it hoping the 8 would be better. Boy, was I wrong. No change in design! Jobs would have none of that. Sure the 8 comes with interesting features and incredible processor(s) and slightly improved iOS, but design-wise they made zero change to it apart from the materials used, which is lazy on Apple part. X was a no-brainer for me from day one (keynote). Never imagined myself using it since it relies solely on FaceID which is troubling if you have your phone on desk whilst working and have to check WhatsApp or what have you which means that you have to lean in all the time like a twat. I have 400 apps and have around 120+ apps installed on my phone (I get bored easily so I bought thousands of dollars worth in games and apps) and Apple kicked me on me balls when they updated iTunes because the update removes App Store from iTunes meaning that I can't back up my apps and restore them from my PC. Imagine downloading 100GB worth of apps all over again. Haven't got the time to do something like that. So last month I bought me an LG V30+. An Android phone! Had to go through some learning curve but overall I'm happy with it. It sure does pack way more features that Apple. That's for sure. And as long as I don't go to any dodgy websites, I'm safe. Plus I'm loving the manual mode on the camera on V30+. So yeah, thank you Tim Cook for making me love Android more than iOS.

28. piyath

Posts: 2445; Member since: Mar 23, 2012

Don't get too hyped, CR ranked iPhone X lower than 8 in drop test and battery life only. All the other aspects are still top Notch and way better than galaxy crap or Pixel crap.

33. Peacetoall unregistered

the salt mine is awesome

45. thxultra

Posts: 449; Member since: Oct 16, 2014

Stuff is always up for personal opinion. How do they rate a s7 better then a note 8? I don't know anyone rushing out to read CR to get a smart phone anyway.

56. bobby84

Posts: 595; Member since: May 13, 2016

Note 8 got hit for battery life as consumer reports put that high on their list which is why iPhone never win consumer reports rating.

58. thxultra

Posts: 449; Member since: Oct 16, 2014

I got really good battery life though out of my note 8. Honestly don't see what they are talking about here. I use my phone quite a bit during the day and have to say the battery life on the note 8 was impressive especially when considering the screen size on it.

52. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Tears are rolling down & all over the screen while typing this. Get some tissues piyath.

61. tedkord

Posts: 17312; Member since: Jun 17, 2009

Except, they specifically stated the Galaxy series were better. Thanks for playing, though.

2. yann

Posts: 613; Member since: Jul 15, 2010

What about your battery life test Phonearena? You always give iPhone Plus or X a "great" battery life? What's up now?

18. Nopers unregistered

Consumer reports tests battery life at 100% brightness. If they went with an indoor viewing brightness of ~300 nits it might have been a different story.

24. yann

Posts: 613; Member since: Jul 15, 2010

They test all phones in the same conditions. Doesn't matter brightness, it is the same for all phones - Apple, Samsung, etc.

22. TerryD

Posts: 544; Member since: May 09, 2017

Consumer reports must have been testing it wrong

32. piyath

Posts: 2445; Member since: Mar 23, 2012

I measuring battery life is very difficult and subjective. So don't be so naive about a feature that cannot be measured 100% accurately. iPhone X has an insanely good standby drain just like every other iPhone although their battery capacity is much lower than the android competition.

62. tedkord

Posts: 17312; Member since: Jun 17, 2009

So, if you're planning to keep your phone in your pocket and not use it, the iPhone is the easy to go!

3. Wickedsamaritan

Posts: 79; Member since: Aug 11, 2017

That's a huge knock on your credibility phoneArena if you had the Guts to Say ***Battery life was found to be inferior to Samsung's latest flagships, though, and that is mostly why the iPhone X was slotted behind those in the top 10 rank*** Cos you rated: iPhone X as 8hrs 41 min Galaxy s8 as 7hr 50 min Galaxy s8 plus as 8hrs Yet Daniel P. you had the Gut to mention that in this article ? Brother Take your L home

4. Stranded87

Posts: 51; Member since: Sep 30, 2014

I doubt Phone Arena has a robotic finger to test the life as comprehensively as Consumer Reports. I'm not sure what Phone Arena does but it prob just plays a video and measures the drop (something which the iPhone X genuinely does perform well at). I guess in a sense that hurts its credibility, but I don't think many review sites go as in depth on battery tests as Consumer Reports as they won't have the time or resources. Also, battery life results can be all over the place for a variety of reasons. It would be more surprising if Phone Arena's did line up.

5. Peacetoall unregistered

today journalism is dead they all are puppets to their masters. all thanks to Gamergate# it exposed them all.

29. piyath

Posts: 2445; Member since: Mar 23, 2012

Notch true, iPhone X is THE best smartphone ever made! PA is right on that.

41. Phullofphil

Posts: 1762; Member since: Feb 10, 2009

What do you mean gamergate# I will look it up. Is it reall or a conspiracy.

6. yann

Posts: 613; Member since: Jul 15, 2010

They do not have robotic hand, they use scripts, simulating heavy load. But the question is that all other sites give iPhones poor to average battery life, except Phonearena - they always give exellent! And all my friends with iPhones are complaining exactly about poor battery life. If you do not charge it true the day, you'll never end it with working phone.

16. midan

Posts: 2720; Member since: Oct 09, 2017

Had to recharge my old one too before end of the day, with X i get average two days battery and currently Im in third day. I'v noticed when you lower your brightness the difference is huge with this compared to earlier models for saving battery. Consumer Reports used 100% brightness, i don't think many uses that in real life, it's so bright. If you have automatic brightness set, it uses between around 40-60% and saves a lot of battery

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