Carriers still struggling to meet persisting customer demand for the iPhone 4S a month after its launch

Carriers still struggling to meet persisting customer demand for the iPhone 4S a month after its launch
The iPhone 4S joined on three of US biggest carriers – AT&T, Verizon and Sprint, and all of them reported very strong initial sales and Apple alone has confirmed record-breaking 4 million iPhones sold within the first weekend.

Looking at carriers' websites, we can only get a confirmation. On Verizon, you'd have to wait over three weeks for the handset, but spokeswoman Brenda Raney confirmed that Big Red is in talks with Apple to meet demand. “Not only was the iPhone 4S popular when it was introduced, but the popularity continues to build. We don’t want to keep our customers waiting for their purchases,” Raney stressed.

On AT&T, the waiting period reaches 21 days, but the carrier often manages to get the iPhone 4S out to customers within 10 days, spokesman Mark Siegel confirmed. 

“We are having some supply issues in the sense that demand’s huge,” AT&T’s president of emerging devices, Glenn Lurie, said. “We have had just record-breaking sales on it.”

Sprint seems to handle the demand best of all and it would take you only around 14 days to get the next iPhone. Sprint's CEO Dan Hesse earlier had said that the lack of an iPhone in Sprint's phone lineup was the number one reason for the carrier loss of subscribers. Analysts expect the arrival of the iPhone 4S to Sprint to yield a 303,000 postpaid subscriber growth. 

The iPhone 4S also recently launched on regional carrier C Spire Wireless, previously known under the Cellular South brand name. It seems getting it on C Spire, which unofficially has less than a million subscriber, is currently the fastest way to get the new iPhone. How long have you been waiting to get the new iPhone 4S? Do you see many people around you carrying the 4S? Let us know in the comments below.

source: WSJ

Related phones

iPhone 4s
  • Display 3.5" 640 x 960 pixels
  • Camera 8 MP / 0.3 MP VGA front
  • Processor Apple A5, Dual-core, 800 MHz
  • Storage 64 GB

FEATURED VIDEO

26 Comments

1. arcq12

Posts: 733; Member since: Oct 13, 2011

no brainer..

2. Chakra

Posts: 136; Member since: Dec 02, 2009

And where is this? Everywhere I've gone (apple store, verizon, att, sprint, individual resellers), the past couple days, they've had iphones in stock. Also, without going into too much detail, I know for a FACT that AT&T, artificially creates demand. I've been a part of the operational activities of some of the distribution warehouses (AT&T uses 3rd parties), and let's just say I've seen 100s of pallets with iphones on them - long story short, they could easily fulfill order with them, but choose not to. I cannot comment on what Verizon or Sprint does.

5. axed97

Posts: 16; Member since: Aug 19, 2011

what reason would they have to do that chakra? im at a loss for words. ----edit---- remix anserewd that question thanks

6. bigdawg23

Posts: 467; Member since: May 25, 2011

I have been into three AT&T stores in the last week. They were all out and when they do arrive they go out just as quick. I personally was getting a Skyrocket.

9. networkdood

Posts: 6330; Member since: Mar 31, 2010

Dude, that phone and the vivid just fly on HSPA+ and LTE 4G - my friend got the VIVID and was doing 13.5 megs download on the speed test - on HSPA+

3. goflet

Posts: 50; Member since: Oct 31, 2011

so mighty apple..how couldn't you predict ,the demand would be enormous and supplied much more handsets at the first place?

4. remixfa

Posts: 14605; Member since: Dec 19, 2008

they have the supplies, they are just holding them back. artificial shortages drive up demand. It worked for the Wii like crazy. People want what they cant get. Come on, you really thing apple put off launching the i4s for what..4 months, and didnt build up supply in that time?

10. andygallo

Posts: 39; Member since: Oct 21, 2011

Yup. Apple actually has a department that basically limits how much a vendor can buy, even tho Apple has the supply. My friend actually does this at Apple. When she told me what she did I was like "WTH kind of job is that?" Never heard of a job like that, but I guess it makes sense the way you put it.

13. gallitoking

Posts: 4721; Member since: May 17, 2011

the article never mentions that is Apple.. it mentions the carriers... anything after that is all assumption...

16. remixfa

Posts: 14605; Member since: Dec 19, 2008

it mentions they are out of stock at the store. not how much stock they are receiving. Yea, its a total assumption. But I ask you this.. who has more to gain from keeping the stock low and keeping "demand" up... Apple or ATT? Who makes more per handset? ATT potentially loses a customer every time someone says they wanna switch to them for the new iphone but dont have it in stock. Apple wins if they go to ATT, VZW or anywhere else. And like i mentioned earlier, do u really think apple had an extra 4 or 5 months between the normal june window till its new release date, and didnt stockpile the phone? Come on. What kind of business sense would that make? Nintendo was caught doing the same thing. It creates an artificial demand, and keeps the demand higher, longer.

7. LewsTherin006

Posts: 140; Member since: Nov 18, 2011

Remix, i just want to say thank you for speaking reason on this site. I have been lurking for a while and now im finally commenting. I prolly will get down voted but oh well. Apple has enough supply like you said, they are sitting on it so that they dont truly run out of supply. I mean it lines up perfect for the holiday season. ANd Taco, you are right. iOS and apple are the best possible thing ever on the planet. Apple will out sell every android phone ever. Actually apple needs to step it up. They should have sold more than 4 million phones in 3 days.

15. taco50

Posts: 5506; Member since: Oct 08, 2009

So you think reason is making baseless comments. Remix has no way of knowing what Apple has in their warehouse and neither do you. Apple doesn't have the ability to produce an infinite amount of phones so high deman can lead to low supplies.

8. networkdood

Posts: 6330; Member since: Mar 31, 2010

My wife went on line and ported her AT&T line to Verizon on Monday....the phone arrived Wednesday - free shipping, no taxes. Yeah, wow, Verizon must have a tough time keeping up with the demand of their 4S phone *RME*

11. omarc26

Posts: 360; Member since: Dec 05, 2009

Well I went to an at&t store yesterday in los angeles ca zip code 90022 and asked for an iphone 4s and they told me they had just gotten some in. I didn't by one I bought a vivid.

12. corporateJP

Posts: 2458; Member since: Nov 28, 2009

Some retailers ARE out of them. Wether Apple or any of the carriers have them or not is a different story.

14. taco50

Posts: 5506; Member since: Oct 08, 2009

Aww look at all the fandroids complaining its not true. RECORD SALES. That's why there's low supplies.

17. remixfa

Posts: 14605; Member since: Dec 19, 2008

its record sales all combined. the actual sales on ATT compared to the i4 were much LOWER.

18. taco50

Posts: 5506; Member since: Oct 08, 2009

Hey whatever helps you sleep at night. Bottom line is.... RECORD SALES NO PHONE HAS EVER SOLD LIKE THIS BEFORE. Deal with it. Soon you won't be dealing with it publicly on PA. Your days are numbered here.

19. remixfa

Posts: 14605; Member since: Dec 19, 2008

lol, taco, u dont get it do you. i hope it sells like a madhouse. I hope it sells like crazy and everyone that wants one right now gets one and its a huge Holiday sales monster. why? our bet isnt for Q4 2011, its for Q1 2012. the more people that get the phone now, the more likely it is that I win the bet as there will be less demand post-christmas. The longer these "shortages" last, the harder it will be for me to win the bet as this year's sales will bleed into next. Do you ever... ever...... ever think before u post? no, i didnt think so. troll on, troll.... troll on.

20. taco50

Posts: 5506; Member since: Oct 08, 2009

Please keep your excuses to yourself.

21. remixfa

Posts: 14605; Member since: Dec 19, 2008

as soon as you stop trolling.

22. iamcc

Posts: 1319; Member since: Oct 07, 2011

No single phone has ever released on so many carriers at one time before as far as I know...

23. jacko unregistered

apple show proof or its all lies coz apple like to make people think its wanted im sure apple picks numbers out of the air and what about doa ones and returned ones i bet they count them too and smashed ones thats replaced oh yea i had an ishit 3g and it was the biggest pos ever got android never looked back from a friend on facebook Vanessa XXXXXXXXX Well I loved my iphone 3G and then 4, but since switchin to android havnt looked back...

24. taco50

Posts: 5506; Member since: Oct 08, 2009

Yes let's ignore the record demand and sales numbers. Your "friend" from Facebook, who you haven't even linked the comment to is a more reliable source.

25. jacko unregistered

record demand and sales numbers lol thats what apple wants u to think why is android out selling ios 3:1 and what if android was on 1 phone not 100 like one eye phone

26. Jobes

Posts: 364; Member since: Oct 27, 2011

Your never going to be a PA moderator with an attitude like that mister!

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.