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BlackBerry says it has nothing to do with fake BBM reviews on Google Play

Posted: , by Michael H.

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BlackBerry says it has nothing to do with fake BBM reviews on Google Play
When BlackBerry finally released the BlackBerry Messenger app for iOS and Android, the release was a bit marred by hundreds of fake reviews being posted to the Google Play listing of the app. This is not the first time that fake reviews have been posted on a Google Play listing, and it likely won't be the last, but the high profile case of BBM brought attention to the issue.

Of course, because of the state of BlackBerry, there was concern that the company may have pulled a Samsung, and paid people to post those fake reviews (although to be fair, Samsung would have had the reviews on a competitor's app and made them negative, so the analogy isn't perfect.) But, BlackBerry wants to set the record straight and make sure it is clear that the company had nothing to do with the reviews, and doesn't condone such actions. BlackBerry said in a statement to The Next Web:
We have been made aware of a number of potentially fake reviews of BBM for Android on Google Play, with ratings anywhere from one to five stars. We have no knowledge of how these reviews were created or populated. We do not approve of or condone such activities. There are also many genuinely great and useful reviews from our new BBM users on Google Play. We would like to encourage our fans and users to continue to provide true assessments of the BBM experience through the proper channels.

However, we'd rather see a response by Google on this because fake reviews have been a problem on Google Play for a long time. Tying reviews to Google+ profiles has helped a bit, but hasn't fixed the problem by any means, so obviously something more needs to be done. 

source: The Next Web

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posted on 25 Oct 2013, 19:21 6

1. magnanimus (Posts: 559; Member since: 29 Mar 2013)

'May have pulled a samsung'. Qoute of the day

posted on 25 Oct 2013, 20:38

3. Miracles (Posts: 560; Member since: 31 Aug 2013)

Lol Well Said Michael H. Well Said. +1

posted on 25 Oct 2013, 20:20 1

2. Hammerfest (Posts: 384; Member since: 12 May 2012)

Has anyone seen the Google Hangouts reviews?

They where getting SLAMMED with 1 stars as its SUCKS ARSE as a repalcement for TALK* then all of the sudden 20k 5 star reviews... get off anyone elses nuts when it comes to reviews, it happens, some pay for it, some just get it, and some do it for them... Its BS but its now the norm :/

*Hangouts has some GREAT features, but the first release's without online status where horrid, and my biggest problem with it was the near half of my contacts lists who werent on google so they went POOF since XMPP support went away... Made great progress so far, but still use GTalk on my Phone... wish it could be used as a seperate app...

posted on 25 Oct 2013, 21:34 2

5. blazee (Posts: 414; Member since: 02 Jan 2012)

I gave hangouts 5stars from day 1. I couldn't care less about the online status as no1 I talk to on it is on a computer.

posted on 25 Oct 2013, 20:45

4. downphoenix (Posts: 3165; Member since: 19 Jun 2010)

Well unless it can be proven otherwise, I would have to side with blackberry. I would chalk this up to some hardcore blackberry fans that just happened to have an android device as well doing the fake reviews. Fanboyism makes people do irrational things, such as shower unneeded or undeserved praise on something.

And yes, I understand the dire straights BB is in, but they have their fanboys. Heck, there's still Symbian and Palm fanboys out there!

posted on 25 Oct 2013, 23:57

6. Jurdiales (Posts: 133; Member since: 10 Oct 2012)

"Thank you so much blackberry team. I was waiting for this app. Its really great user friendly and smooth"

Its funny how is the same review but differs on the stars lol...

It was my first time using a Blackberry product, but it's annoying that I can't disconnect my profile, I have to Force Close every time, so I uninstalled the product... that was my best choice ever.

posted on 26 Oct 2013, 04:42

7. _PHug_ (Posts: 463; Member since: 11 Oct 2011)

Sorry, but I don't believe BlackBerry.

Blackberry or some of it's employees are the only ones that stand to benefit from this.

posted on 26 Oct 2013, 06:23

8. Santi_Santi (unregistered)

Thank you so much blackberry team. I was waiting for this app. Its really great user friendly and smooth

posted on 26 Oct 2013, 09:26

9. T12RYK (Posts: 109; Member since: 10 Jun 2011)

"Pulled a Samsung" Haha. Love it, going to start using it from now on...

posted on 27 Oct 2013, 11:17 1

10. iami67 (Posts: 321; Member since: 18 Oct 2011)

They need to let us rotate the screen for textin and to have it setup so anyone already in a phone book with bbm can be added.

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