Beware the scratch: Galaxy S7, S7 edge home buttons are super easy to damage

Heavy damage sustained by S7 home button

Heavy damage sustained by S7 home button


Our Galaxy S7 and S7 edge units hare at the office have always been used in cases, and haven't been subject to physical abuse, at least not too much. The proof of this is the fact there isn't a single scratch inflicted on their shiny glass bodies.

However, one thing struck me just this morning: the home button (aka fingerprint scanner) of the Galaxy S7 edge is all covered in tiny scratches! It looks very weird, because the glass panel surrounding it is like new, so it's only the button's finish that's obviously prone to such easy scratching. A quick look at the Galaxy S7 told the same story: its fingerprint scanner is in even worse shape than that of the edge, with the rest of the phone showing no signs of wear.

A quick search online revealed that some users have also noticed this with their Galaxy S7 units. It looks like the material that Samsung has used to cover the home button / fingerprint sensor isn't durable enough to withstand ordinary contacts with surfaces without sustaining damage. It's definitely not the same glass materials as the one used for the phones' bodies.

Does your S7 / S7 edge fingerprint sensor look in a similar way?

Does your S7 / S7 edge fingerprint sensor look in a similar way?


Yes, Dave, this stinks.

Yes, Dave, this stinks.

Other Samsung phones with fingerprint sensors found in the vicinity also seem to have scratches on their home buttons, regardless of color. To make sure this isn't actually an issue with all phones with fingerprint sensors, I checked phones from other brands as well. iPhones, also having a glass-like cover atop their fingerprint scanners, appeared to be in perfect shape, both the black and the white units lying around. Other fingerprint-enabled handsets, like the HTC 10, LG G5, Huawei P9, etc., have their sensors covered in some other material, some sort of matte plastic – they all seemed fine. This makes it seem like the issue with easily scratchable home buttons / fingerprint sensors is isolated to Samsung phones.

Do you or a close acquaintance own a recent Samsung smartphone? If yes, have you observed any kind of unexpected damage on this particular component?

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125 Comments

1. joeytaylor

Posts: 957; Member since: Feb 28, 2015

None at all

15. Hallyu

Posts: 790; Member since: Jul 21, 2015

Not even a single hairline scratch on the home button of my s6 edge which I've owned for almost a year and my friends who have been using s7edge since they were on sale without cases dont experience this thing. Clearly Phonearena can't hide their evil attemp to make Samsung look bad and this time it is pretty obvious. They see S7 & S7edge is a huge success and they hate it. They'll try anything to disvalue Samsung. I think I'll leave this anti-Samsung site now.

19. joeytaylor

Posts: 957; Member since: Feb 28, 2015

Hard to figure out what the use their phone for

135. byazatt

Posts: 316; Member since: Oct 26, 2012

And guess who is at it again, Ray. The guy who published stuff with lame reasons as to why 800 dollars is too much for s7 edge. This hatred is too much.

152. pirrillo

Posts: 3; Member since: Jul 01, 2016

Hi Hallyu , I think this is not an anti Samsung site , are themselves the fame seeking , if I want you photos of mine of a value of 700 euros , and three weeks the border of the button intact from scratches and 7 looks like a mobile retro, I just tell my experencia and if I want to convince someone , I go to the door of a store Samsung and potential buyers before I show my mobile and they decide already they convinced some and missing thanks .

17. ibend

Posts: 6747; Member since: Sep 30, 2014

and magically, all people (samsung haters) will claim their S7 home buttons damaged so bad... while no one talk about this issue before this article, lol good luck for all haters that will try to blow up this non-existence problem, lol

50. Ninetysix

Posts: 2938; Member since: Oct 08, 2012

Is your google search broken? No worries brosephine. I got you. http://lmgtfy.com/?q=xda+galaxy+s6+scratched+home+buttonhttp://lmgtfy.com/?q=xda+galaxy+s7+scratched+home+button Why is it easy to scratch? Simple....it's made out of cheap plastic.

67. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Why are Apple's devices so easy to scratch and the glass so easy ti break? because its Chinese cheap aluminum and glass? Goes both ways. I honestly think some peopel are deliberataly more rough with ther stuff than others. Does this happen? Sure! Hasn't with me. I still have an S3 and a S4 and my Note 5. From what I can tell the last time I look at my older S models, there is no scratches on the buttons. But I will take a peak when I get home. Also just because it scratches, that means it cheap? Really? So explain Apple devices being scratched with just your fingernail?! Oh you can't. I can. Its cheap aluminum. You know, what many phone manufacturers use. Oh and its the cheapest most widely available substance on this planet next to Air and Water. So they all use cheap materials. But am sure your hypocritical ass won't see it that way.

68. Ninetysix

Posts: 2938; Member since: Oct 08, 2012

I'm sorry but I don't think i mentioned Apple or my iPhone in my post. Do you need reading glasses or something?

73. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I never said you did. I'm just sounding like you all. when the heat is on you, you try to bring up another OEM, so I thought I would try it. DONT LIKE IT DO YOU!!!

122. zunaidahmed

Posts: 1183; Member since: Dec 24, 2011

Yes, apple was stupid to use what ever they used for their screens, but no, all aluminum is suppose to be like that, if you buy a metal phone, it's gonna have to scratch sooner than later (unless always using cases), even my galaxy note 4 has scratches on the sides because it was metal. Anyway, yes, samsung could have used better material for the home button, note just any stupid plastic, because we all know we are gonna press it all the time. It's just a mistake, apple had stupid mistake too, which late Steve Jobs tried to hide (antenna gate,LOL), Samsung just made a similar mistake, they are probably gonna fix this issue with S8, so everyone, just chill.

72. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Easy to scratch? No it isn't. Again please explain how millions of people have had their phones for days and weeks and have not scratched it and PA has? You can't and nor can I. I can "assumed" very rough handling. Because as rough as I am with my Note 5, it doesn't have a single scratch. See for yourself - The Note 5, S6 and S7's all share the same button. Correct? At least I would say that is safe to assume. So they are made of the same material. It doesn't matter if it uses cheap plastic, cheap glass...whatever. You have to be very rough with the phone to scratch nothign but the button. I see PA as being suspect, because the article says, the phone is not scratched anywhere else. So how is it 99.9% of the phone has no damage whatsoever and they manage to scratch this very small location? I'm asking because I've dropped my Note 5 on concrete, on my wood floor at home, I press my home button at least 100's per day and it looks brand new. The only thing is my button is mushy thanks to me touching it with greasy hands. So I have to clean it with Alcohol. Look at my photos! https://www.flickr.com/photos/69288486@N06/26698397095/in/dateposted-public/ https://www.flickr.com/photos/69288486@N06/26425505170/in/dateposted-public/ https://www.flickr.com/photos/69288486@N06/26632376371/in/dateposted-public/

76. Ninetysix

Posts: 2938; Member since: Oct 08, 2012

Read this over and over: My experience with my Note5 does NOT represent the entire Galaxy/Note user base.

118. ecmedic4

Posts: 520; Member since: May 02, 2013

On your wood floor at home? In an earlier post you said you have carpet everywhere so you take the case off your phone when your at home. I think your fumbling your lies Techie.

89. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Cheap plastic? Guess the iPhone 6s' own is made of rubber/plastic from Cook's used cond*ms considering it gets over a million search results: http://bfy.tw/5VVZ

96. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

But we aren't talkign about Apple. "I" was questioning, how do you expect to take a sharp object to plastic and expect it not to get damage. Would you take a shower and expect not to get wet? Would you play in mud and expect not to get dirty? If you painted a wall blue, would you expect it to be white. Is the home button easy to damage? The answer is yes and no. if you use yoru finger it won't be easy to damage. If you make the phone be in the prsent of sharp objects, then yes you will scratch the sh!it out of it as PA did. But I am tryign to understand why is PA surprised. This is what PA said an I quote - "Our Galaxy S7 and S7 edge units hare at the office have always been used in cases, and haven't been subject to physical abuse, at least not too much." So if this is true, explain what scratched the button. Also cases don't protect buttons, unless you use a flip-cover. Guess what man, my phone has also been in a case since day one. I also have a 9H glass on my display, but neither covers the button. I dont expect my button will scar as long as I dont press it with a sharp object...either intentially or accidently. PA says and I quote. "and haven't been subject to physical abuse, at least not too much." OR AT LEAST NOT MUCH?! So they are admitting its been "subject to physical abuse". So PA you are YOUR own problem. You subjected the phone to "some" physical abused and it shows damage. If you zoom in on both, you will see brownish particles on the phone, inside the charging port and in the button silo. What is that? Is it sand PA? What kind of debri were you rubbing the phone in or with? Did you place the phone in your pockets with coins or keys? If yes. Did you expect no damage? PA has admitted in THEIR own statement that they subjected the phone to some physical abuse. How much abuse does it take to mess it up PA? here is a simple example. Take a knife and scratch the button would be YOUR definition of "subject to physical abuse, at least not too much." I busted you. The fan boys will just skip my discovery, But i caught you. You physically and intentionally abused your phone and it has the damage showing exactly where you did so. This isn't a Samsung issue...ITS A PA INTEGRITY ISSUE. YOU guys are SCUM!!!! LOL

100. AllFanboysMatter

Posts: 206; Member since: Feb 14, 2016

Dude shut up

74. Jimrod

Posts: 1605; Member since: Sep 22, 2014

You sound experienced in such troll-like behaviour iBend, even your name... Hmm.

105. kiko007

Posts: 7493; Member since: Feb 17, 2016

#Scratchgate2k16, wat up b****es. Lol

26. Settings

Posts: 2943; Member since: Jul 02, 2014

No f*cks given said the OSB users!

78. SumDumFuq

Posts: 10; Member since: Mar 31, 2016

Ha! This scratches probably coming from that TechRax kid on youtube.

129. M.O.A.B

Posts: 317; Member since: Feb 13, 2015

isheeps are whining and crying like "if it didn't happen to you doesn't mean it doesn't happen to samsung user base" well here what you are missing isheep: -read the whole article till the LAST LINE -remember when bendgate trend was popular,, all iphone users said "ohh my phone didn't bend" it's the same thing here isheep except you gave them a green thumb back then but now you are b*tching about how it doesn't represent the whole user base -if you zoom in in the first picture you can see clearly that there is a sticker (scratched sticker) on the home button and .. i put my note 5 in my pocket with keys and coins and a very tiny only one hairline scratch is there .. nothing else you fanboys just like to make small problems seem big when it comes to a non apple product .. that's pathetic

148. sharks

Posts: 236; Member since: Feb 16, 2013

Mine is so scratched, i'm thinking of covering the button up with a plastic sticker!

2. Clars123

Posts: 1076; Member since: Mar 16, 2015

yay scandal!!!...I cant wait for the people who claimed to never buy it saying they have one that is scratched...I cant wait to see how BGR words this.."the galaxy S7 has a fatal hardware problem...."

3. Atrixboyyy

Posts: 584; Member since: Nov 03, 2011

My S6 Edge home button is spotless. Sucks for whoever scratched theirs.

145. EcoCare

Posts: 444; Member since: Jul 30, 2014

This must be an attempt to speak ill of Samsung. Even their battery test for S7 seems made up; other reviewers praised its battery life.

4. manojmcn

Posts: 633; Member since: Jul 16, 2015

And damage control for low fruity phone sales starts...

10. disatrousrainbow

Posts: 64; Member since: Oct 24, 2015

Yes, damage control for Apple. That's why the phone's they compared the S7 against were all Android... ¯\_(ツ)_/¯...

40. AllFanboysMatter

Posts: 206; Member since: Feb 14, 2016

Or maybe phonearena is simply reporting a meaningful issue.

70. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

What issue? This would eb more hit or miss than claiming dropping your phone will automatically break the glass just because its on both sides. Explain this: The S7 is a month old and PA manage to serious scratch the home button. But I have a Note 5 since September and its not scratched? Want pictures?https://www.flickr.com/photos/69288486@N06/26698397095/in/dateposted-public/ Just taken with my iPhone 4S. Should be clear enough. Now I am always fair. Could some scratch their home button? YES! But please explain how PA managed to scratch their button in 1 month vs my phone that is 8 months old?

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