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Apple to pay $53 million to settle warranty suit

Posted: , by Alan F.

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Apple to pay $53 million to settle warranty suit
Payout schedule for the settlement

Payout schedule for the settlement

According to Wired, and a copy of the settlement (see below), Apple will pay $53 million to settle a class action suit that claimed the company refused to honor its standard one year warranty for the Apple iPhone and the Apple iPod touch. Judging from the settlement, it seems that Apple refused to honor its warranty for several owners of the above devices due to a positive reading of the Liquid Contact Indicator which showed that the devices in question had been in contact with a liquid which violates the warranty. However, 3M, the manufacturer of the LCI, admitted that humidity could give off a false positive reading.

Members of the class with an OG 16GB Apple iPhone will be receiving the highest amount of the settlement, $300. Those with a second generation 8GB Apple iPod from 2009 will receive the lowest amount, $105. You can check the chart that accompanies this article. Under the terms of the settlement, certain members of the class can receive double the payout depending on how many times they sought warranty coverage.

source: Wired via AppleInsider

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posted on 12 Apr 2013, 00:07 3

1. Izzy_V (Posts: 216; Member since: 07 Jul 2012)

Pocket change.

posted on 12 Apr 2013, 00:16 1

3. phil2n (Posts: 487; Member since: 30 Apr 2012)

I'm sure there will be a defendant to this article saying "That is not right", apple didn't do something wrong...

Now people deserve what they get and apple deserve what they get. Apple steals people money, now people getting their money back. Now Tim Cook must know that its not about money its all about customer satisfaction and warranty is one of it.

posted on 12 Apr 2013, 00:10 3

2. Nathan_ingx (Posts: 4321; Member since: 07 Mar 2012)

The chronicles of Apple and it's lawsuits.

posted on 12 Apr 2013, 00:38 10

4. anywherehome (Posts: 971; Member since: 13 Dec 2011)

greedy Apple:

"Apple censores your personal emails"
"Apple eBook price fixing lawsuit"
"iPhones most 'vulnerable' among smartphones."
"Quarter of iPhones have a broken screen, poll says."
"40% of iOS popular apps invade your privacy without any permission."
"FBI files: STEVE JOBS was a lying, power hungry, mad man."
"Italy fines Apple $1.2 million over AppleCare practices"

PLEASE, stop buying products from such a rotten company!!

thank you :)

bit [dot] ly/RYzOPP

posted on 12 Apr 2013, 01:39 1

5. gallison1983 (Posts: 47; Member since: 19 Dec 2012)

And what do you say for Google's antitrust struggles over in Europe? Android is far more popular outside the US, especially in Europe? Or Blackberry's frequent losses in court? Or Microsoft?

Lets comment and say that it's sad all the way around for all of the tech industry, because everyone is suing everyone and the consumer loses each time.

posted on 12 Apr 2013, 05:04 3

7. anywherehome (Posts: 971; Member since: 13 Dec 2011)

antitrust? so there wouldn't be any antitrust struggles if Google didn't innovate.....its just a cry from Microsoft= self-castrated company who doesn't innovate :)

so the purpose of the antitrust complaint is to stop Google to innovate and don't serve us with new services (flights, weather, maps etc etc.)

Android=free open source


posted on 12 Apr 2013, 09:50

10. gallison1983 (Posts: 47; Member since: 19 Dec 2012)

Oh brother. The innovation argument is so old. If you honestly use every. single. service. that Google puts out then you certainly get a badge of honor. I would imagine that most people probably don't use things like Orkut and I certainly know from first hand experience that people almost never utilize Gmail's ability to back up contacts on their phone.

I believe you have the whole antitrust thing wrong. Antitrust laws are measures to ensure that a company doesn't try to monopolize on a particular market or service. It's not meant to hold back innovation.

The whole Android is free argument is also weak sauce. Android as an OS may be free. But tell me, why must you use special software to gain root access on a phone? All I have to do on my Linux desktop is run an su- command (RHEL style command). If Android was free, then the cost of a 16 GB Samsung Galaxy S III should be nowhere near the cost of an iPhone 4S. Currently, the S III costs $599 full price for 16 GB storage. An iPhone 4S costs $549. Certainly the cost savings of Android are NOT passed to the consumer. The only company that is putting up cost savings for the consumer happens to be Microsoft. Full retail costs on most of their phones are far cheaper than Android, Blackberry or iOS devices.

S III = $599
iphone 4s = $549
Lumia 822 = $499


posted on 12 Apr 2013, 13:36

11. anywherehome (Posts: 971; Member since: 13 Dec 2011)

Do you see a difference between SW and HW? :-)
I will give you a clue: android is SW, psssst :-)

posted on 12 Apr 2013, 01:40

6. lyndon420 (Posts: 5001; Member since: 11 Jul 2012)

Interesting how the payouts for the original iPhone is as much/or more than the newer versions. Is this because they were complaining longer and/or more often?

And how many people will be spending that money on a new iPhone?

posted on 12 Apr 2013, 06:04 1

8. xperiaDROID (banned) (Posts: 5629; Member since: 08 Mar 2013)

Trust me, if Apple keep on doing like that, it will be "lost in the echo".............

posted on 12 Apr 2013, 08:46 3

9. joey_sfb (Posts: 6600; Member since: 29 Mar 2012)

More apple lawsuit coverage!

More reason to hate the fruit brands!

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