Apple admits that some iPad Pro tablets are shipping with a slight bend, but says it is not a defect

Apple admits that some iPad Pro tablets are shipping with a slight bend, but says it is not a defect
If your new 2018 Apple iPad Pro arrives with a slight bend in its aluminum chassis, you might consider it to be a defect. In fact, most consumers probably would. But in this world of alternative facts where a prominent attorney can say the "truth is not the truth," Apple can tell you that a bend is not a defect. The company says that this is a side effect from the manufacturing process; not only won't it get worse over time, promises Apple, the latter also says that the bend will not affect the performance of its high-end tablet.

The Verge writes that the bend appears on an antenna line that separates two different sections of metal. Still, the bend has also shown up on Wi-Fi only variants of the iPad Pro as well. Apple will still accept returns as long as they take place within the 14-day return period that the company offers. The company says that it has not seen a higher than normal return rate for the device.

You might recall that last month we told you that a video from JerryRigEverything showed that the new iPad Pro can be seriously bent without much effort. At the time, we mentioned that some consumers were complaining that their new iOS slate came bent right out of the box. And we also pointed out that other tablets can be easily bent as well.

Both the 11-inch and 12.9-inch Apple iPad Pro (2018) models are 5.8mm thick. That compares to the 7.1mm thickness for the Samsung Galaxy Tab S4, and the 8.4mm thickness of Microsoft's Surface Pro 6. But even with the specs in mind, Apple is a company that prides itself on the beauty of its products and it seems out of character for it to essentially ignore this issue.

Related phones

iPad Pro 11-inch
  • Display 11.0" 1668 x 2388 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A12X Bionic, Octa-core, 2490 MHz
  • Storage 1000 GB
  • Battery 7812 mAh
iPad Pro 12.9-inch (2018)
  • Display 12.9" 2048 x 2732 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A12X Bionic, Octa-core, 2490 MHz
  • Storage 1000 GB

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83 Comments

1. OneLove123

Posts: 886; Member since: Aug 28, 2018

The ibend pro. How is that not a defect? A product shouldn't be bending at all. Premium product my a55!!

14. w1000i

Posts: 238; Member since: Jul 22, 2015

The issue they charge you $$$$ $ for a premium devices then get a bended one !!

43. yalokiy

Posts: 923; Member since: Aug 01, 2016

Anything bends, depending on pressure applied, but it definitely shouldn't be bend out of box..

45. TheOracle1

Posts: 2151; Member since: May 04, 2015

Zero comments so far from our local iSheep Piyath, leo, Apple rulz and co.

61. OneLove123

Posts: 886; Member since: Aug 28, 2018

I'm looking for them as well.:)

83. bambamboogy02

Posts: 834; Member since: Jun 23, 2012

HA! Apple bends isheep over all day, now the products are actually bent and apples says, it's okay to get bent. Apple just wants to bend you over.

79. NarutoKage14

Posts: 1313; Member since: Aug 31, 2016

It's a money making tactic. If you ever need to take in your factory bent iPad for service they will refuse to service it or force you to pay extra to fix the bend.

2. mahima

Posts: 726; Member since: Nov 20, 2014

I wonder how will apple fanboy defend this feature.

48. Cicero

Posts: 1108; Member since: Jan 22, 2014

This is a feature that Apple offer. But only to select customers. LOL

3. cmdacos

Posts: 3973; Member since: Nov 01, 2016

Should charge more for such a fine feature. Well done apple, your fans will eat up the new flex edition... Keep making your crap products and charging premium.

4. Xavier1415

Posts: 158; Member since: Feb 26, 2012

(grabs popcorns)

5. ZEUS.the.thunder.god

Posts: 1093; Member since: Oct 05, 2011

Of course it's not a defect. It's a feature people paid for. Now instead of trying to bend your brand new iPad, you get it bent straight from the box. It just works.

54. worldpeace

Posts: 3106; Member since: Apr 15, 2016

This thing literally folded on JerryRig test :v

59. Atrixboyyy

Posts: 587; Member since: Nov 03, 2011

At the same point these tabs come pre bent at... Wonder if they will MacBook pro them and say if you bought it before 1/1/19 then you don't qualify.

6. rf1975

Posts: 264; Member since: Aug 01, 2011

Looks like Tim Cook doesn't wants to see Steve Jobs rest in peace.

7. kennybenny

Posts: 211; Member since: Apr 10, 2017

Wow! Apple quality control seems to have declined! Seems like Apple wants customers to suck it up and accept this "defect".

8. koioz

Posts: 132; Member since: Nov 29, 2018

Now i'am an Apple isheep. They overtook samsung in bendable hardware. Sorry android manufacturers you're too slow.

9. dimas

Posts: 3324; Member since: Jul 22, 2014

Dear apple, only morons will believe that it's ok to have bend on their new expensive tablet.

11. Plasticsh1t

Posts: 3094; Member since: Sep 01, 2014

Well yeah f**k you too Apple. "Not a defect" my ass.

37. AmashAziz

Posts: 2893; Member since: Jun 30, 2014

Tim Crook, "But...but...you can fold it and put it in your pocket. That's a feature!"

12. Elvis358

Posts: 212; Member since: Mar 25, 2018

Not a defect but efect!!!

13. Jrod99

Posts: 708; Member since: Jan 15, 2016

Glad I just got the 10.5 pro with higher storage option. A premium device shouldn’t have a defect. Like buying a new car with a dent right off the lot. No thanks.

15. Ghost04

Posts: 517; Member since: May 03, 2014

Apple beat all other manufacturers to build the worlds first bendable tablet . Its not a defect , its feature like curved display, foldable phone etc.

16. Vokilam

Posts: 1150; Member since: Mar 15, 2018

I’d return that thing ASAP and get a new one.

27. japkoslav

Posts: 1465; Member since: Feb 19, 2017

And get the new one ... so you can bend it two days later by yourself? Just wait a month, they will secretly add a tiny frame as they did with iPhone 6.

69. Vokilam

Posts: 1150; Member since: Mar 15, 2018

You’re acting as if it’s literaly bends without any effort. I’ve seen the tablet it’s nice- sturdy. I’m not reckless with my stuff. As long as it’s not shipped damaged - I will be fine. And iPhone 6 didn’t have bending issues - it was iPhone 6+!!!

73. japkoslav

Posts: 1465; Member since: Feb 19, 2017

iPhone 6 was affected as well, two of my friends have one (non plus). There was a report, not long time ago, that monitored this issue more than good enough. Maybe you do not travel with your iPad Pro, I do.

18. rouyal

Posts: 1573; Member since: Jan 05, 2018

It’s not bent. You’re all looking at it wrong.

20. TechNeck

Posts: 647; Member since: Aug 29, 2014

It's definitely bent. Don't be in denial. There's obviously warped models out there.

23. rouyal

Posts: 1573; Member since: Jan 05, 2018

It’s an effect created by the curvature of the camera lens that took the picture.

* Some comments have been hidden, because they don't meet the discussions rules.

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