Apple iPhone 7 supply problem in Singapore gets consumers mad at their carriers

Some of the wireless operators in Singapore are having problems securing the number of iPhone units that their customers have pre-ordered. And as you might expect, the customers are not happy. To make matters worse, the carriers didn't alert the subscribers involved until Thursday; that is just one day before these unfortunate Singaporeans were supposed to receive their new iPhone handsets.

In one case, an M1 customer was told that the carrier cannot commit to his pre-order. On M1's Facebook page he wrote how disappointed he was and how M1's offer of free shipping was hardly enough compensation. A Singtel customer who pre-ordered the Apple iPhone 7 Plus happened to look at his account online, and discovered he was down for an Apple iPhone 7 instead. And he wasn't the only Singtel customer who discovered that they have this problem.


Apple has sold out the iPhone 7 Plus in all configurations during the pre-order period. And as you probably already know, the Jet Black iPhone 7 has also been sold out and won't be available for walk-in customers. Singapore's StarHub said at the last minute that it won't be able to deliver pre-orders of the 256GB iPhone 7 in Jet Black or Silver on launch date. Customers have been given the option to switch models. The tech titan says that it is still taking orders for all iPhone models and will deliver them as soon as possible.


source: TodayOn-line