Apple iPhone 7 supply problem in Singapore gets consumers mad at their carriers

Apple iPhone 7 supply problem in Singapore gets consumers mad at their carriers
Some of the wireless operators in Singapore are having problems securing the number of iPhone units that their customers have pre-ordered. And as you might expect, the customers are not happy. To make matters worse, the carriers didn't alert the subscribers involved until Thursday; that is just one day before these unfortunate Singaporeans were supposed to receive their new iPhone handsets.

In one case, an M1 customer was told that the carrier cannot commit to his pre-order. On M1's Facebook page he wrote how disappointed he was and how M1's offer of free shipping was hardly enough compensation. A Singtel customer who pre-ordered the Apple iPhone 7 Plus happened to look at his account online, and discovered he was down for an Apple iPhone 7 instead. And he wasn't the only Singtel customer who discovered that they have this problem.


Apple has sold out the iPhone 7 Plus in all configurations during the pre-order period. And as you probably already know, the Jet Black iPhone 7 has also been sold out and won't be available for walk-in customers. Singapore's StarHub said at the last minute that it won't be able to deliver pre-orders of the 256GB iPhone 7 in Jet Black or Silver on launch date. Customers have been given the option to switch models. The tech titan says that it is still taking orders for all iPhone models and will deliver them as soon as possible.


source: TodayOn-line

Related phones

iPhone 7
  • Display 4.7" 750 x 1334 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A10 Fusion, Quad-core, 2340 MHz
  • Storage 256 GB
  • Battery 1960 mAh(14h 3G talk time)
iPhone 7 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A10 Fusion, Quad-core, 2340 MHz
  • Storage 256 GB
  • Battery 2900 mAh(21h 3G talk time)

FEATURED VIDEO

16 Comments

1. NarutoKage14

Posts: 1318; Member since: Aug 31, 2016

This happens every year, everyone who pre-ordered should know there's a chance their order will be delayed.

13. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

From a company with $200B in cash. lol Even though you can't really meet demand with supply in the beginning, the fact that now Apple is with its 9th model iPhone and yet production starts so late that only 10M or so can be made for the release. Buy the time some people get a phone, it will be time for the next model to be talked about.

2. therealestmc

Posts: 679; Member since: Jul 23, 2012

The high demand for the iPhone 7 is crazy. I have called every Best Buy AT&T store and Apple Store to try to get a iPhone tomorrow. Everywhere is out of stock.

7. sgtdisturbed47

Posts: 966; Member since: Feb 02, 2012

You certainly wouldn't ever see this sort of demand for a Samsung device. It's absolutely nuts right now. Our entire town is ablaze with discussion about when and how they're going to get their iPhone 7/Plus.

14. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Really? The Galaxy S7 was out of stock for more than a month at all 4 USA major carriers. Samsung under-estimated the demand for the Galaxy S6 Edge and didn't have adequate supply. Which was further hampered by the fact there were issue in making the glass for the phone. You are a fool. http://www.sammobile.com/2015/07/07/samsung-underestimates-galaxy-s6-edge-demand-profits-decline/ https://www.reddit.com/r/GalaxyS7/comments/4gr0nl/s7_edge_out_of_stock_until_june_in_canada/? http://forums.androidcentral.com/samsung-galaxy-s7-edge/657110-s7-edge-sold-out-all-everywhere.html YOU WERE SAYING IDIOT?

3. ctdog4748

Posts: 797; Member since: Mar 05, 2016

So much for no headphone jack keeping people away. As usual, Apple FTW.

9. lyndon420

Posts: 6739; Member since: Jul 11, 2012

Maybe they'll take away the screen next year and have Siri narrate what you used to see with the previous years model. Or better yet...maybe they'll finally remove that annoying built in speaker to make those airpods even more appealing...that's bound to get alot of you excited. ;)

10. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Unlikely. They removed the headphone to create an accessories need to booster their profit margin. No incentive to remove their screen. I just hope Android OEM don't follow suit and remove headphone jack because I like my headphone jack.

15. TA700

Posts: 83; Member since: Mar 29, 2013

I don't think there's a need to worry on Android since you don't have OEMs that can force you to buy their USB C earphones exclusively.

16. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

Don't worry, most Galaxy devices are going to lose the jack in time.

4. cnour

Posts: 2305; Member since: Sep 11, 2014

All the world are buying this iPhone putting down the other smartphone manufactures. iPhone is a legend and will never die.

6. maple_mak

Posts: 953; Member since: Dec 18, 2013

You're drunk. Nothing can be forever. Even human life aren't immortal.

5. darkkjedii

Posts: 30971; Member since: Feb 05, 2011

I was camped out at AT&T first in line. I gave up my spot, I gotta have the Note 7.

8. sgtdisturbed47

Posts: 966; Member since: Feb 02, 2012

Good fortune to you, sir.

11. grbrao

Posts: 294; Member since: Nov 23, 2012

I wonder sometimes, its just preorder issue, or websites just hyping the new iphone. Do they really started production or just waited to see the pre orders. What ever, when it comes to middle east, here i can just walk into apple store and buy an iphone. There are many online shops which are offering really good deals too... Look like those who are bound for two years contract got this problem... they should mention in the artical, those who want phone on contract need to wait little longer, got cash, can buy immediately..............

12. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

Blow them up with some S7s. Problem solved.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.